You'll be disappointed. This hotel and spa looks impressive from the road, the drive up is amazing and the grounds are stunning, but I have to say the rest was disappointing. The rooms were small, basic, and smelt like a static caravan. A few dust webs and a suspicious stain on the floor, added to really small squeaky bed, and... More

Being a repeat Travelzoo guest, we knew what to expect, however this hotel has gone down hilll RAPIDLY. The place needs to be shut, refurbished and the staff trained to work in a hotel and not a transport cafe ! We arrived on Friday evening at around 9pm and the queue for dinner was down the stairs. We found a... More

Spent one night on a Groupon deal. A bargain £59 for dinner, bed and breakfast plus a jug of Pimms, Strawberries and cream and a bottle of wine. Unfortunately this hotel is very dated and tired. We were upgraded to a larger room which could have been really nice if it were not for the marked and broken furniture and... More

Whilst the hall itself was very beautiful and if your ideal location is English country garden it scores very highly. In terms of service and over all customer satisfaction I can't say that I was all that impressed... We went to this hotel via a deal through Groupon and the place was very busy for this reason. This seemed to... More

on arrival we were told we had been upgraded to a suite I immediately thought great good start. I asked the girl on reception where to go she pointed to a direction which I followed and duly got lost. Asked at the bar and a gentleman shown us where to go. Unpacked and went to the bar for a drink... More

I stayed in this hotel 15 years ago and returned for an anniversary trip. I was really surprised to see that very little had changed, in terms of the decor, I am even sure the bed cover was the same bedcover on the beds 15 years ago! Putting that aside if you like buildings and country walks this is a... More

The hotel is picturesque and the grounds and scenery, lovely. The village is attractive and quaint. The rooms and amenities are dated and shabby, but comfortable. Food was okay, but certainly nothing special. The biggest problem with this hotel is the overall service, and culture. The staff are appalling!! I should think as it seems to be ALL STAFF, that... More

we have now stayed here 3 times and they have reduced the size of the plates in Jenny's restaurant so you feel like a child, this of course is a cost saving excersize by head office to save money, not good for the customer when you have breakfast and the food is on top of everything else, coffee and tea... More

We visited mainly for the history, we wanted to visit Bosworth Battlefield and Leicester Guildhall for the Richard III exhibit. I can't understand all the complaints for this hotel, unless we were just lucky ! The grounds and hotel building are stunning and its OLD, 16th Century its not going to be pristine and hi-tech. It suited our needs perfectly,... More