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Holiday Inn Washington

3.0 of 5
Emerson District 5 | Emerson Road, Washington NE37 1LB, England
Hotel amenities
Holiday Inn Washington
Ranked #2 of 6 hotels in Washington
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205 reviews from our community

    Trip type
Traveller rating
    31
    75
    68
    24
    7
Date Rating
england
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

Having stayed here previously as rates are usually pretty good,the normal room only rate was quoted as £60 a night. This is more than normal but there was, for £10 extra, a rate which quoted free breakfast, any drink plus a burger meal during Cup Final.We had booked a double ,and after some phoning confirmed the deal was for 2... More

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Coventry, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 19 May 2013 NEW via mobile

Very nice surroundings. Ample security cameras covering parking areas. Staff very pleasant. Food below par for the price charged. Holiday Inn rooms are clean as one would expect. Site should have had a tree survey done as there is a dangerous leaning tree in car park .

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yorkshire
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 14 May 2013

I read some of the reviews before I went and I wasn`t impressed ...after staying there I can only assume that the reviewers were used to staying in £1000 a night 5 star hotels ... It is what it says a short stay motel ....The outside architecture didn`t bother me , all I wanted was a clean , friendly welcoming... More

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Poulton-Le-Fylde
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 1 May 2013

The hotel looks like it was high rise council flats before. It is cleanish, butdoes need renovation. The staff wad quite nice and location is good. There is a building site next to it at the moment however. Would not choose again though

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
3 May 2013

Dear Reviewer I was sorry to hear that the hotel had not fully lived up to your expectations on your recent visit. As you can see from the majority of our reviews that is certainly not the norm for most of our guests. If you would like to discuss your experience in more detail personally I would be very pleased... More

Cambridge, United Kingdom
Senior Contributor
49 reviews 49 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 15 April 2013

First impressions arriving at the hotel were reasonable. It has a large, free car park which is a good start. The accommodation building from the outside looks like a 1970s government housing project. Check in was smooth and was welcomed as a PC member. The room was a reasonable size, with a very comfortable bed, though poor pillows. The furniture... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
17 April 2013

Dear Reviewer Thank you for taking the time to share your recent experience of Holiday Inn Washington here on TripAdvisor. I was disappointed to read that the experience did not fully live up to your expectation, and have discussed the housekeeping issue and out of stock food items with the relevant members of the management team to avoid any recurrence... More

Newcastle, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 15 April 2013 via mobile

On approach to the hotel you'd think you were about to embark on stay at a drab 1970's motel but once inside you'll be surprised. Located just off the A1 the hotel is perfect for travellers breaking their journey. The hotel is set in lovely grounds but the building itself is dated from the exterior. The inside has clearly had... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
17 April 2013

Dear Reviewer Many thanks for taking the time share your recent experience of Holiday Inn Washington here on TripAdvisor. I was delighted to read what an enjoyable stay you had and indeed to have met you when I organised the room move you mention just after your arrival. I do hope that we can welcome you back again in the... More

Hemel Hempstead, United Kingdom
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 9 April 2013

I've stayed here a couple of times over weekends & have found it good. I know its not pc but its one of the few hotels that still has smoking rooms available. Décor can be a bit tired but the staff are pleasant, Very friendly & accommodating. I thought the restaurant looked expensive but was very impressed by the service... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
17 April 2013

Dear Reviewer Many thanks for taking the time to share your experiences of Holiday Inn Washington with us here on TripAdvisor. I was delighted to read that you rated the team and the food so highly and we look forward to welcoming you back on a future visit. Yours sincerely Francis Hindle General Manager More

Bergen, Norway
Senior Contributor
21 reviews 21 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 April 2013

I spent one night in this hotel with my kids. When I tried to book, I was informed this hotel would only accommodate maximum two guests per room, but when calling them, they said two kids in the room would be no problem. Check in was fast and expeditious. While the restaurant, reception area and the room was OK, the... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
6 April 2013

Dear Reviewer Thank you for taking the time to share your recent experience here on TripAdvisor. I was disappointed to read about your breakfast experience which is certainly not the norm and I will ensure this is reviewed with the restaurant team to avoid any repetition. I was pleased to read that we were able to offer a solution to... More

Hull
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 April 2013

I managed to get bed and breakfast here on lastminute.com mystery hotel deal for £35 (for both of us). The building looks very old and unfashionable (despite the new style entrance). However inside it is slightly better than the likes of Travel Lodge and Premier Inn. Hotel staff were friendly. Room was clean and quite large with a 32 inch... More

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MgrWashington, General Manager at Holiday Inn Washington, responded to this review
4 April 2013

Dear Reviewer Thank you for taking the time to review your recent experience of Holiday Inn Washington here on TripAdvisor. I was pleased to note that you found your stay such excellent value for money and enjoyed your dining experience with us. I hope we can welcome you back to stay again in the not too distant future. Yours sincerely... More

Newcastle Upon Tyne
Top Contributor
58 reviews 58 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
1 of 5 stars Reviewed 1 April 2013

Very poor facilities in a very dated motorway hotel. The furniture in the rooms is obviously the original to when the hotel was build in the 1970/80's. This is now very outdated and in some cases has dangerous sharp egdes (sadly the Tripadvisor photo uploader isn't working or I would have supplied pictures of this, will try again later). The... More

Was this review helpful? Yes 2
MgrWashington, General Manager at Holiday Inn Washington, responded to this review
4 April 2013

Dear Reviewer Thank you for your recent review here on TripAdvisor. I was pleased to be able to respond to your comments personally offline. The maintenance issues you outlined have been addressed and rectified, and I am sorry your experience did not mirror that of the large number of other TripAdvisor respondents that have also shared their recent experiences. Yours... More

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Additional Information about Holiday Inn Washington

Also Known As:
Holiday Inn Washington Hotel Washington
Holiday Inn Washington Hotel
Washington Holiday Inn
Holiday Inn Washington Tyne And Wear
Address: Emerson District 5 | Emerson Road, Washington NE37 1LB, England
Region: United Kingdom > England > Tyne and Wear > Washington
Amenities:
Bar/Lounge Business Centre Free Parking Pets Allowed Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Washington
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Holiday Inn Washington is an ideally located hotel, just off the A1M junction 64. Centrally located between, Historic Durham, Sunderland and Newcastle City The hotel offers a 'Go Green' Environmental Room in association with Tree Appealplanting trees on site and across the UK. This is a well established, comfortable hotel, with free car parking, noted for its friendly staff. The Hotel has a Traders Restaurant a newly refurbished lounge and bar area.Kids Stay & Eat Free*. The hotel has 136 fully air conditioned bedrooms, including family and accessible rooms. Only a short drive from Europes largest Shopping Centre - the Metrocentre, Newcastle City Centre, the award winning Beamish Open Air Museum, Sunderland Glass Centre and Durham County Cricket Ground. The North East coastline and Angel of the North are also within close driving distance.*Terms & Conditions apply. ... more   less 
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