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Premier Inn Epsom Central Hotel Reviews, Surrey

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Premier Inn Epsom Central

2-4 St. Margarets Drive | Off Dorking Road, Epsom KT18 7LB, England
Hotel amenities
Premier Inn Epsom Central
3 traveller photos
Ranked #2 of 7 hotels in Epsom
4.0 of 5 stars 139 Reviews
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139 reviews from our community

    Trip type
Traveller rating
    59
    51
    21
    6
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Date Rating
Exeter
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Premier Inn by name, and a Classe Premiere by nature”
5 of 5 stars Reviewed 15 June 2013 NEW

I have stayed in this hotel on several occasions in the past three years, and am very pleased by the high quality of the staff and their service, the good range of food and drinks, attentive but not intrusive service at table. I've had excellent dinners and breakfasts. I would not hesitate to recommend this to my business friends, and... More

Was this review helpful? Yes
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
17 June 2013

The team and I here at Epsom Central and The Haywain would like to thank you for taking the time to leave us your feedback as well as your continued custom. We always aim to give all our guests the best service and experience and it is rewarding for us to know that you had a pleasant stay with us... More

Fremington, United Kingdom
1 review
“Bad experience”
2 of 5 stars Reviewed 29 May 2013

Member of the staff treated as as a second rate people! When we have been served for dinner was terrible treatment and we were not welcome as guests of the hotel! The advert of free internet is false one.

Review collected in partnership with premierinn.com

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Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
1 June 2013

We would like to thank you for taking the time to leave us feedback regarding you recent visit. I am really sorry to hear that your experience was not pleaseant. All the feedback we get is taken very seriously and issues you raised will be looked into immediately so as to help us improve. We hope you can give us... More

Northampton, United Kingdom
1 review
“Great location, great service!”
5 of 5 stars Reviewed 29 May 2013

The Hotel is probably in the best location for the Town Centre and racecourse. I had a business reason in Epsom and the Hotel was less than a mile to my office. The town is just half a mile further away. We had a meal at the ''The Haywain'' restaurant next door; Superb food, good service and good beer. The... More

Review collected in partnership with premierinn.com

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Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
1 June 2013

Thank you for feedback regarding your recent stay at the Premier Inn Epsom Central. It is great to see that you had such a pleasant stay with us. The team at the Haywain will be pleased to know that you had good experience with them too,I will ensure that everyone receives your feedback, as it's most rewarding for us as... More

Wells, United Kingdom
1 review
“Short stay”
5 of 5 stars Reviewed 28 May 2013

Good location, clean rooms, staff always there to help you day and night. Parking free of charge and if you wish to go to Epsom High Street it's only 5 minutes away. Would definitely recommend this hotel for short stay as you get everything you need: comfortable bed and lots of attention from reception staff, which makes a huge difference... More

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Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
29 May 2013

Thank you for taking the time to review our hotel. The team and I are glad to know that you had an enjoyable stay with us. We are always looking for ways to improve and such good feedback is greatly appreciated. If our guests are happy, then so are we. We look forward to welcoming you back. Many Thanks, Marta... More

Nottingham, United Kingdom
Top Contributor
66 reviews 66 reviews
40 hotel reviews
Reviews in 42 cities Reviews in 42 cities
16 helpful votes 16 helpful votes
“Nice place to stay !”
5 of 5 stars Reviewed 28 May 2013

I stayed here for one night on my own as I had a meeting in Leatherhead the next day. It is well situated near the M25 and the room was clean and provided everything I needed. The next the morning I had breakfast which was the usual great breakfast that Premier Inns provide. Definetly would stay here again if I... More

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Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
29 May 2013

The team here at Epsom Central and The Haywain would like to thank you for your great feedback. We always aim to do the best for our guests so we are pleased to know that you found everything satisfactory. We look forward to you staying with us again in the near future. Many thanks, Marta T, Hotel Manager. More

Chester, United Kingdom
Contributor
19 reviews 19 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“well worth a visit”
5 of 5 stars Reviewed 27 May 2013

We checked in on Saturday , which was done smoothly, all the information we needed was given to us. The staff that were there Saturday, sunday and monday were helpful and pleasant and were a pleasure to know. Nothing was too much trouble! The room was spotless. Everything you needed in the room, it was absolutely everything and more you... More

Was this review helpful? Yes
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
28 May 2013

My team and I would like to thank you for taking the time to leave us such great feedback. We are glad to hear that you had a pleasant stay and found the rooms satisfactory. Your feedback will also be passed on to the restaurant team who will be glad to know that their work is appreciated. We look forward... More

Malaga, Spain
1 review
“madriguera”
3 of 5 stars Reviewed 20 May 2013

The service and the room o.k., This survey has nothin to do with the attention that I had at the hotel and is up to the manager to find out how to run the place. I don´t intend to be rude No tengo costumbre de contestar unas preguntas que estan fuera de lugar y como cliente las considero impertinentes

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
23 May 2013

Thank you very much for taking time to leave us feedback regarding your stay. We are glad to hear that everything was ok for you. We appreciate that the survey might have parts that you find irrelevant to you personally but non the less, your feedback, however brief is still important to us. We look forward to having you stay... More

Thetford, United Kingdom
1 review
1 helpful vote 1 helpful vote
“very good”
4 of 5 stars Reviewed 20 May 2013

We have stayed in lots of premier inn hotels and very happy great staff and big rooms. The only thing I have to say is the breakfast is not help yourself and that's not good when ya in a bit of a rush to have a full english

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
23 May 2013

Thank you for taking the time to review our hotel. My team and I are glad to hear that you had a pleasant stay with Premier Inn yet again. The restaurant team want to ensure that they give the best service possible so your comments about the breakfast will be passed on to them. We appreciate that sometimes our guests... More

Boston, Massachusetts, Usa
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“8 night stay”
4 of 5 stars Reviewed 10 May 2013

Very comfortable beds, spacious quad room. Ample room for a longer visit. Quiet. Good price. However,booking on-line from North America a big problem, we were charged 5 separate times for unconfirmed bookings. Was resolved, after much inconvenience. Further concern is the ventilation especially for a longer stay, the smell of dampness was unpleasant. The bathroom showed evidence of black mould... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
11 May 2013

Thank you for taking the time to review our hotel. I am sorry to hear that you had some problems booking on line but thankfully everything was resolved for you. We take all our guest feedback seriously and your comments regarding the issues in the bathroom will be looked into as soon as possible. Thank you very much for bring... More

Lieca
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great value for money with high level of housekeeping”
5 of 5 stars Reviewed 7 May 2013 via mobile

A really pleasant stay had by all of my family with a fantastic restaurant attached where tve staff were exceptional very close to chessington world of adventures. Child friendly would recommend for any family who are going to chessington for a short break.

Was this review helpful? Yes
Hotel_Manager_MartaT, Manager at Premier Inn Epsom Central, responded to this review
8 May 2013

Thank you for taking the time to review our hotel. It gives us great pleasure to know that you had a wonderful stay with us. Your lovely comments will be passed on the housekeeping team as well as the restaurant team. We always aim to provide our guests with the best hospitality that we can give. We look forward to... More

 
 
Premier Inn Epsom Central
Premier Inn Epsom Central
4.0 of 5 stars 139 reviews
Enter dates 1 night 2 nights
 
 
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Additional Information about Premier Inn Epsom Central

Also Known As:
Premier Inn Epsom Central Hotel
Premier Inn Epsom Central Hotel Epsom
Premier Inn Epsom
Premier Inn Epsom Central Surrey
Address: 2-4 St. Margarets Drive | Off Dorking Road, Epsom KT18 7LB, England
Region: United Kingdom > England > South East England > Surrey > Epsom
Amenities:
Free Parking
Hotel Style:
Ranked #2 of 7 hotels in Epsom
Price Range: €€
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Premier Inn Epsom Central
2-4 St. Margarets Drive Off Dorking Road
Epsom KT18 7LB
England
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