This is a very large hotel which is very dated. The check-in was very slow although that may have been due to the software. Reception staff seemed a mixed bunch - some polite and helpful, others not interested and quite rude. Room was badly in need of refurbishment - very dated, TV only had 5 chanels, no wi-fi, roasting hot... More

We needed to be in the area for a family wedding and there just happened to be an offer at this hotel. Booking straightforward. Efficient receptionist who asked whether we wanted an upper or lower floor. We chose a lower level and were put in LG04. We were impressed with the ceilings in the public rooms and would describe the... More

My husband and I stayed for 2 nights to celebrate our 20th Wedding Anniversary. We were welcomed by Richard on reception who was very pleased to check us in early. We used all of the leasure facilities in the Spa including treatments which were wonderful. The restaurant staff were so kind especially Javier, and Lina in the bar. Our room... More

I have been backpacking around the world and stayed in better 1* hostels than Selsdon Park 4* golf resort. Here are some of the problems i have faced over the last 3 weeks. 1. I have been billed for drinks that I have already payed for. 2.Kicked off the squash court early even though I booked 2 days in advance.... More

After reading some of the reviews we were worried as to what we would find. However we had the perfect experience.Staff were very friendly and helpful and meals were fantastic! The room was classed as an executive double and was very nice with perfect views. As some reviews state,the hotel appeared 'tired' but as it is nearly 100 years old,... More

I stayed in August 2009. Had reported housekeeping issues to the management with email photos & received a half baked cold shoulder response with no follow up. I booked with late rooms.com I gave up. So this year I thought to give it a try again. The same as 2009, first week in the nice rooms at the front of... More

I stayed there for a wedding I attended. The wedding was great but the room was well below standard. I paid for a standard double room and got a shabby single size room with no heating. I complained and was told a heater would be sent ,well,it never arrived until the day after when we complained about several issues with... More

I went on a Spa Weekend with a friend for her birthday 3-5 May 2013. Having looked on Trip Advisor first I was worried that it would be awful! However we had a wonderful relaxing time and most importantly my friend enjoyed herself. The staff were very pleasant and helpful and nothing was too much trouble. The hotel was clean... More

From the outside the hotel is stunning, inside it could do with some attention. Ill fitting carpets, rooms in need of re-decoration. Bed not great and bedroom very very hot even when radiators where off had to have window wide open all night, which as my room was where the laundry lorry delivered to I was woken at about 5:30... More