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Holiday Inn Rugby/Northampton

3.0 of 5
M1, JCT 18, Crick NN6 7XR, England
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Holiday Inn Rugby/Northampton
Ranked #1 of 2 hotels in Crick
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119 reviews from our community

    Trip type
Traveller rating
    27
    43
    33
    12
    4
Date Rating
Selkirk, United Kingdom
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 15 May 2013 via mobile

Originally booked in for two nights but ended up staying 3. I have to admit the first nights dining experience was a disaster, the items I ordered were not available and the meal that arrived wasn't that great. However the hotel was very apologetic and did all they could to make up for this mishap. Forgiven. There is one particular... More

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Co Durham
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 May 2013

Stayed here on evening of 4th may as part of National Holidays Mystery Trip. Despite mix up by holiday company and my name not on list, there was no problem signing me in. Room very small but more than adequate for one , bit of a squash for two. Had everything you need, but no biscuits with tea/coffee!! Couldn't work... More

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RUGNH, General Manager at Holiday Inn Rugby/Northampton, responded to this review
10 May 2013

Thank you for your comments further to your stay with us at Holiday Inn Rugby-Northampton. Your feedback is important to us whether good or bad as this helps us to improve our service to our guests. I shall be passing your comments over to all relevant departments concerned and would once again like to thank you for your time and... More

Bucharest
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 April 2013

I have stayed here for 5 nights on business trip. The room it was big with a queen size bed and a sofa. I liked the sliding wooden stores which have two roles as a light and temperature shield. The room it was clean, warm (despite of the snow outside) and quiet fitted with big LCD TV and a very... More

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RUGNH, General Manager at Holiday Inn Rugby/Northampton, responded to this review
26 April 2013

I would like to thank you for your feedback following your stay with us at Holiday Inn Rugby- Northampton I would like to apologise for the maintenance issues you had in your room regarding the your radiator and shower tap and have passed your comments on the other areas you have mentioned to the relevant departments concerned. Your feedback is... More

Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 April 2013

Enjoyed our stay as a family returning to Scotland from London. Made good use of the swimming pool which was excellent (although disappointed that the mens sauna was closed for maintenance), the room was clean and had nice touches with the chocolate and juice for the children on their pillows, as we are used to them being second class citizens... More

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RUGNH, General Manager at Holiday Inn Rugby/Northampton, responded to this review
26 April 2013

Thank you for your comments following your stay with us at Holiday Inn Rugby-Northampton. Firstly, I would like to apologise for the men's sauna in our Health Club being out of use during your stay and hope that this did not cause too much inconvenience and would like to thank you for your kind comments regarding our breakfast offering. We... More

Rural Scotland
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 16 April 2013

we stayed to break up a long journey home after a busy time seeing relatives. It was wonderful to arrive and go for a swim (as the pool stayed open until late unlike lots of hotels on sundays). We then had a bar meal (lovely barman who was rushed off his feet!) and took advantage of the kids eat free... More

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RUGNH, General Manager at Holiday Inn Rugby/Northampton, responded to this review
26 April 2013

Thank you for your comments further to your stay with us at Holiday Inn Rugby-Northampton. We are pleased to hear that you enjoyed so many elements of your stay with us including our new pancake machine in the restaurant. We always like to hear from customers as your feedback plays an important role in our efforts to continue to meet... More

Manchester, United Kingdom
Top Contributor
57 reviews 57 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 April 2013 via mobile

Our Easter plans changed at the last minute, as we were day tripping on the Friday and Monday we decided to have a night away on the sat night. We are platinum priority holders at ICH hotels and contacted then to see what was available - ad they had a room, a pool and we could get to a couple... More

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RUGNH, F&B Operations Manager at Holiday Inn Rugby/Northampton, responded to this review
4 April 2013

Thank you for taking the time to provide us with feedback on your recent stay. I am pleased that as a venue you found the hotel to meet many of your needs. Please accept my sincere apology for the shortcomings you experienced during your stay, I shall follow up on this with the departments concerned in order to ensure this... More

Stafford, United Kingdom
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 28 cities Reviews in 28 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 March 2013

We were staying for a 2 day business meeting. The meeting room was fine. The tea and coffee facilities weren't great. They'd run out on occasions, and hadn't been changed at one point, as what was left was only just warm. The pastries can and there wasn't even enough for one per person, these problems were copied on both days,... More

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IHGCare, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review
15 March 2013

Dear muncher5, Thank you for taking the time to share your feedback regarding your stay with us. I am pleased to know that you find rooms clean and our staff nice and friendly. Our staff members are truly the heart of the hotel and we are glad it's being appreciated by our guests. Please accept my sincere apology for the... More

Birmingham
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 22 February 2013

I booked a short get away on the internet and paid a prepaid rate for bed and breakfast at only £49.00, we upgraded to an executive room on arrival for an additional £20.00! What great value - you even get free use of the health club and swimming pool! We booked ourselves into the restaurant for our meal in the... More

Was this review helpful? Yes 3
RUGNH, F&B Operations Manager at Holiday Inn Rugby/Northampton, responded to this review
4 April 2013

Thank you for taking the time to provide us with feedback on your recent stay. I shall be sharing this with the team at the hotel. We do appreciate your comments, and I am pleased that you would consider us a location to recommend to others. Kindest regards, Kyle Wright F&B Operations Manager More

Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 19 February 2013 via mobile

Stayed here overnight to attend a friend's birthday party in Rugby. Excellent value for money. After struggling for space in a double room last time we stayed, we booked a room with a sofa bed and this was ideal. The rooms have panels that pull across the windows instead of curtains, giving a bit of a Chinese feel. (Hope we... More

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RUGNH, F&B Operations Manager at Holiday Inn Rugby/Northampton, responded to this review
4 April 2013

Thank you for taking the time to provide us with feedback on your stay, we very much value the information you have given, and will use this to help further improve on the service we provide. Thanks again. Kindest regards, Kyle Wright F&B Operations Manager More

Herstmonceux, United Kingdom
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 February 2013

We had a large family reunion and picked the hotel for its location. We were all very impressed by the staff at this hotel, right from the start the reception staff were totally accomodating and the check in was swift and accurate. On friday the bar and restaurant staff all were helpful and went out of their way to make... More

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Holiday Inn Rugby/Northampton
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Additional Information about Holiday Inn Rugby/Northampton

Also Known As:
Holiday Inn Rugby/Northampton Hotel Crick
Holiday Inn Rugby/Northampton Hotel
Holiday Inn Crick
Crick Holiday Inn
Holiday Inn Rugby
Address: M1, JCT 18, Crick NN6 7XR, England
Phone Number:
Region: United Kingdom > England > Northamptonshire > Crick
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Crick
Price Range:
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Set in its own grounds on the outskirts of historic Rugby in Crick, the Holiday Inn Rugby/Northampton is a spacious, elegant hotel. Its easy to reach just off the M1/J18. The Holiday Inn Hotel has 90 rooms with High Speed Internet Access and air conditioning; 2 are equipped for special needs and 13 Meeting Rooms. Relax in the hotel lounge and bar and dine here and in the cosmopolitan hotel restaurant. ... more   less 
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Holiday Inn Rugby/Northampton
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