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All 3 Knaresborough hotels »

BEST WESTERN Dower House Hotel

Bond End, Knaresborough HG5 9AL, England
Hotel amenities
3.5 of 5 stars 113 Reviews
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113 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(5)
  • Leisure facilities(3)
  • Good choices(3)
  • Very clean(3)
Traveller rating
    33
    33
    21
    18
    8
Only show reviews for Family (16) | Couples (56) | Business (9)
Date Rating
sunlover026
Annan Scotland
Senior Reviewer
7 reviews
10 helpful votes
5 of 5 stars Reviewed 9 February 2012 NEW

Had a lovely 2 night stay here in January for my birthday. This is the 2nd time we have stayed here, in fact I tried to book it again for my husbands birthday in August, but they are fully booked! The staff are very friendly, rooms are clean and the food is really good, both breakfast and evening meal, the... More

Was this review helpful? Yes
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 February 2012

Dear Sunlover06 Thank you very much for taking time to write about your stay. We are delighted to read that you enjoyed your time with us again. I have passed your kind comments onto the whole team. Do try again as we may have cancellations for August. Yours sincerely Ken Hardy General Manager More

Roger T
Todmorden
1 review
5 of 5 stars Reviewed 6 February 2012 NEW

We have been to this hotel before and had no reluctance in returning .We are glad we did as we had an excellent stay which was down primarily to manager Ken Hardy and all his staff providing a high level of friendly and efficient service.Clearly much effort went in to ensure guests felt comfortable and happy during their stay. Food... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
9 February 2012

Dear RodgerT It was a pleasure having you join us for the Festive celebrations this year and indeed back to the Dower House. Thank you very much for taking time to write about your stay. We are delighted to read that you thoroughly enjoyed your time with us. From all of us here at The Dower House, Happy New Year... More

keith t
Scunthorpe, United Kingdom
1 review
2 helpful votes
5 of 5 stars Reviewed 10 January 2012
2
people found this review helpful

We have stayed at this hotel several times over New Year and have always been extremely satisfied with the overall ambience, the food and the excellent service from the management and the whole of the staff. From the first welcome as we entered the hotel, to the final goodbye as we left, our time with Ken Hardy and his team... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 February 2012

Dear Keith t It was a pleasure having you join us for the New Year celebrations again this year. Thank you very much for taking time to write about your stay. We are delighted to read that you thoroughly enjoyed your time with us. From all of us here at The Dower House, Happy New Year. Yours sincerely Ken Hardy... More

j8rma
Lancashire
Reviewer
3 reviews
4 helpful votes
5 of 5 stars Reviewed 7 January 2012
1
person found this review helpful

This is the fourth time that my wife and I, who are one of nine couples who have been spending New Year together for over thirty years in various hotels up and down the country, have stayed at the Dower House. As a rule we don't book the same venue in consecutive years but the manager, Ken Hardy, and his... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
9 February 2012

Dear J8rma It is always a pleasure to welcome your party to the Dower House. Thank you for staying with us and thank you for your kind comments, I have passed them to the whole team. I know you have booked with our sister hotel this year and I am sure you will have just as much fun and enjoyment.... More

Bella2901
1 review
3 helpful votes
5 of 5 stars Reviewed 28 December 2011
3
people found this review helpful

Myself my partner and our toddler stayed here on boxing day, we come to knaresborough and Harrogate alot but we were looking fir health spa facilities to make a relaxing break away and be able to take our little girl swimming. The hotel is beautiful from the outside with ample on site parking, we were greeted by the hotel manager... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
9 February 2012

Dear Bella We are delighted you joined us over the festive period and do hope that my over indulgence of the ice cream has not caused any recurring problems. It is always a pleasure when guests leave happy and we very much look forward to the opportunity to welcome you all back in the near future, and maybe we can... More

Jean W
Harrogate, England, United Kingdom
1 review
1 helpful vote
5 of 5 stars Reviewed 24 December 2011
1
person found this review helpful

This was the third year that we have held our Xmas Lunch at the Dower House in the Nidderdale Room. The reason we keep returning is because of the personal attention we receive, the suitability of the room, the excellent food and the reasonable cost for a very satisfying event. After booking the room, I have nothing to worry about... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
9 February 2012

Dear Watkins We are all delighted you enjoyed your Christmas Lunch again this year. It is always a pleasure to welcome back regulars to the hotel. I have passed your kind comments onto all the staff. We look forward to welcoming you back soon. Yours sincerely Ken Hardy General Manager More

Jol10_11
Sheffield, United Kingdom
1 review
1 of 5 stars Reviewed 18 December 2011

Stayed for 2 nights at Dower House. Were given Room 32. Old fashioned deco (only the bathroom has been done recently but we couldn't get the bath taps to mix the water at the right temperature), ugly curtains, single glazed windows (leeting noise and cold in), you need to ask reception to put heating on and it stops at night!!... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
9 February 2012

Dear Jol10_11 Thank you very much for taking the time to give us your feedback on Tripadvisor, it is through our guest’s comments that we can improve on our standards and level of service we provide. We have taken note of your comments are and working to rectify the very issues you have raised. Many thanks and kind regards, Ken... More

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johnboySheffield
Sheffield
Senior Contributor
37 reviews
31 helpful votes
5 of 5 stars Reviewed 12 December 2011
2
people found this review helpful

Stopped here for two nights with a few other couples. Really enjoyed our stay; time goes so quick when you're having fun. The hotel is nicely situated in Knaresborough, so we managed to walk up into town, take the bus to Harrogate (& train back - think a taxi is £10) and spend a day in York. We had a... More

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KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
9 February 2012

Dear johnboySheffield Thank you very much for taking time to write about your stay with us. I am delighted to read that you enjoyed your time with us, I would like to assure you we have taken steps to ensure the small issues you experienced do not occur in the future. We very much look forward to the opportunity to... More

tizzy718
Manchester, United Kingdom
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

Stayed at the Dower House usingTesco vouchers, really enjoyed our stay.Sstaff couldn't be any more friendly and helpful! Nothing was too much trouble for them. Room very nice, clean and comfortable. Breakfast was lovely. Knaresborough is beautiful and situated brilliantly for exploring Yorkshire. We were here just in time for the local christmas markets and fireworks at Knaresborough castle, wonderful!... More

Was this review helpful? Yes
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
10 December 2011

Thank you for your kind comments, I have passed on to the team. We are delight you enjoyed your stay, we very much look forward to welcoming you back in the future. Many thanks and kind regards, Ken Hardy General Manager More

jaguarbuff
Southport, United Kingdom
Contributor
20 reviews
12 helpful votes
4 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

The buildings and entrance are impressive but the reception and lounge areas have a definite three star feel. The staff and the restuarant standards are however much better and we had a superior room which was fine with an excellent king size bed. Dinner in the restuarant is of a high standard with some accomplished chefs in the kitchen. More

Was this review helpful? Yes
KenHardy, General Manager at BEST WESTERN Dower House Hotel, responded to this review
30 November 2011

Thank you for your kind comments, I have passed to the team. We look forward to welcoming you back in the future. Many thanks and kind regards, Ken Hardy General Manager More

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BEST WESTERN Dower House Hotel Also Known As

  • Best Western Dower Hotel
  • Best Western Knaresborough
  • Knaresborough Best Western
Address: Bond End, Knaresborough HG5 9AL, England

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BEST WESTERN Dower House Hotel
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