Went for a business lunch, not the place to host a meeting or order lunch, Ordered sandwiches 40 minutes later after asking about their whereabouts they arrived, but were unfortunately inedible. After discussion with the duty manager he wiped the bill. Would have preferred to pay and have the food edible.

Just returned from a three night stay at this hotel - NEVER again! We have stayed at lots of Britannia Hotels on our coach trips which have been good but this one needs a course in staff training - never anywhere to be found and not very helpful at all, food aired even when you need meat from the carvery... More

Rooms very basic no frills whatsoever. Very dated. Food adequate but not great. Restaurant staff very surly and not helpful. A jug of water was requested for our table during the evening meal and we were told quite impolitely if we wanted one we had to go to the bar and request one. On reaching the bar there was no... More

Stayed here while attending a charity event for my sons disability. Was supposed to be in a family room. It had had a bunk bed put in the room right next to the radiator so if my little one was to turn over in bed he would roll onto radiator. The decor in the room was dark and dirty, the... More

This hotel proves yet again that you get what you pay for. In this case what you get is a hotel where standards of cleanliness are poor and that is always a worry. The rooms are tired with low standards of housekeeping and plenty evidence of lack of attention to detail. Walls between rooms are paper thin so be prepared... More

In my honest option this hotel should be closed down it is dirty run down the swimming pool is filthy and after one use ended up with a sore throat .the deco well that's a lot to be desired .will not come back under any circumstances and I think that the person who is in charge of the hotel for... More

Food was terrible every night!.Rooms ok but boogies,fluff and felt tip over my friends bed.On the chair there was all this brown stuff on it.Staff was a disgrace when you said thank you they just walked off with no reply.Trust me DON'T stay here go to the premier inn just across the road!!!!!!

Room was quite frankly discussing food was barely edible, manager dismissive . Rest of staff polite and try to be helpful, however let down by support of manager. Breakfast cold area not close to amenities, generally travelled to subway to eat for week.

I stayed with a colleague at the Britannia Wigan Hotel in January 2013. The Hotel is conveniently located less than half a mile from junction 27 of the M6 motorway, making it an ideal stop off point for those travelling north or south, or heading to or from the port of Liverpool. The Hotel itself is fairly basic, but has... More