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All 11 Hemel Hempstead hotels

Premier Inn Hemel Hempstead West

A41 Service Area | Bourne End, Hemel Hempstead HP1 2SB, England
Hotel amenities
Premier Inn Hemel Hempstead West
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Most recent review
5 of 5 stars Reviewed 14 June 2013
scottysue Blackpool, United Kingdom
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128 reviews from our community

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Blackpool, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 14 June 2013 NEW

We stayed here for one night on 4th June when visiting a nearby RAF base and had no complaints about this Hotel. The room was large, spotlessly clean and the bed was extremely comfortable. The staff were excellent too! We had our evening meal and breakfast in the cozy restaurant and the quality of the food was very good. We... More

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Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
16 June 2013

Thank you for taking the time to comment on our hotel. It is fantastic to hear such positive feedback about the size and comfort of the rooms, our staff service and quality of the food in our restaurant. It is always great to hear when guest enjoy their stay with us and these comments will be passed on to all... More

Dolgellau
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 3 June 2013

Looking back over my previous Premier Inn reviews they seem to have a similar trend and Hemel Hempstead West continued in the same vein. Although a slightly older hotel in the chain the room was totally as expected - large, clean and tidy with extra pillows and towels, while the bathroom was spotlessly clean. The gentleman on reception was friendly... More

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Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
10 June 2013

Thank you for taking the time to comment on our hotel. It is great to hear that we live up to the same standards of other premier inn’s you have stayed in. We feel we have a great team here, and always appreciate positive feedback regarding team members. In future please always feel free to contact reception with regards to... More

Newark upon Trent, null, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 May 2013

Stayed here just for one night and from the outside was disappointed. The staff were fantastic, the room was spotless and the breakfast even though the restaurant was packed was the best I have ever tasted. Would stay again and was good value for money.

Was this review helpful? Yes
Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
29 May 2013

Thank you for choosing to stay at Hemel Hempstead West, It is fantastic to hear such great comments about our rooms, staff and breakfast and these will be passed on to all staff members. We look forward to seeing you again in the near future. More

Sheffield, United Kingdom
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 13 May 2013

Stayed one night, 13th May, great welcome, very friendly staff, Katherine was outstanding and the others were very good also, Basic but large clean room, everything you needed was present. remember it is a Premier Inn and not claiming to be five star. No problem with noise and a good comfy bed. Some guests were noisy at six am but... More

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Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
16 May 2013

Thank you taking the time to leave such great comments about the hotel. It is always fantastic to hear such positive feedback about the staff, the facilities and restaurant. With regards to internal noise, we are always looking into news ways to help overcome this issue. It is great to hear that you will continue to use our hotels and... More

Cranwell, Lincolnshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 13 May 2013

If it hadn't been for the fact that we got a very good family deal I would have been very annoyed at staying here. The room was way too hot and couldn't be regulated enough with the thermostat. Opening the window made it too noisy and with 2 kids it was not a pleasant night. Bathroom smelled really bad of... More

Review collected in partnership with premierinn.com

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Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
16 May 2013

Thank you for taking the time to comment on our hotel. We apologise for the inconvenience you experienced while staying with us. We are always looking into new ways to help overcome these issues, and shall pass on this information to the relevant staff members. We hope to see you again soon. More

Birmingham
1 review
5 of 5 stars Reviewed 13 May 2013

Great stopover, McDonald's next door and a bp service station selling Autogas at a low price. This premier inn is quiet comfortable and well situated. The food smelled good. A great stay got the price. I will definitely be coming back.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
16 May 2013

Thank you for taking the time to comment on our hotel, it is always fantastic to hear that our guests had a great stay. We look forward to seeing you again in the near future. More

Haltwhistle, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 May 2013

We had a trip to this area for a wedding anniversary nearby. We have 2 children (15 and 12) and stayed in a family room at the rear of the hotel. We found the room a decent size for all of us and the beds are comfy. It was clean and well maintained. The beds were made every day and... More

Was this review helpful? Yes
Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
8 May 2013

Thank you for your taking the time to comment on our hotel. It is always great to hear such fantastic feedback about the rooms, restaurant and staff, and this will be passed on to everyone. We are pleased you enjoyed your time with us and look forward to seeing you again in the future. More

Derby
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 23 April 2013

We stayed here again recently and the room was as good as always, but I particularly wanted to comment on the meal deal. We got dinner, a glass of wine (or beer) and a full breakfast for £22.95. Amazing. I was a bit worried that dinner might be a choice from a menu of deep fried this or battered that,... More

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Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
24 April 2013

Thank you for taking the time to comment on our hotel. It is great to hear you enjoyed you stay, and especially the restaurant. It is great to hear such positive comments, and this will be passed on to the relevant members of staff. We look forward to see you again. More

Rugby, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 11 April 2013 via mobile

This hotel is perfect if your visting Harry potter tour or shopping in watford or Hemel. Its just 5 Mins from the studios and is on the same road. Good clean rooms. Great breakfast in the morning. Staff were all helpful polite and happy. Would definitely stay again if back down that way :0)

Was this review helpful? Yes
Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
16 April 2013

Thank you very much for the lovely comments left about our hotel and staff members. We are glad you had a good stay, and look forward to seeing you again in the near future. More

newcastle, uk
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 April 2013

Excellent value for money, staff were friendly, room spotless and in a quiet location. We arrived late in the evening and wanted a light meal which was no trouble for the staff. Likewise the breakfast was plentiful and really good value for money. The room and bathroom were very clean and tidy although the shower was initially a bit fiddly.... More

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Sharnie D, Manager at Premier Inn Hemel Hempstead West, responded to this review
7 April 2013

Thank you very much for your comments about our hotel. It is always great to hear such positive feedback about the members of staff in the hotel. We look forward to seeing you again in the future. More

 
 
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Additional Information about Premier Inn Hemel Hempstead West

Also Known As:
Premier Inn Hemel Hempstead West Hotel Hemel Hempstead
Premier Inn Hemel Hempstead West Hotel
Premier Inn Hemel Hempstead
Premier Inn Hemel Hempstead West
Address: A41 Service Area | Bourne End, Hemel Hempstead HP1 2SB, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
#3 Business Hotels in Hemel Hempstead
#6 Family Hotels in Hemel Hempstead
Price Range:
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