Looking back over my previous Premier Inn reviews they seem to have a similar trend and Hemel Hempstead West continued in the same vein. Although a slightly older hotel in the chain the room was totally as expected - large, clean and tidy with extra pillows and towels, while the bathroom was spotlessly clean. The gentleman on reception was friendly... More

Stayed here just for one night and from the outside was disappointed. The staff were fantastic, the room was spotless and the breakfast even though the restaurant was packed was the best I have ever tasted. Would stay again and was good value for money.

Stayed one night, 13th May, great welcome, very friendly staff, Katherine was outstanding and the others were very good also, Basic but large clean room, everything you needed was present. remember it is a Premier Inn and not claiming to be five star. No problem with noise and a good comfy bed. Some guests were noisy at six am but... More

If it hadn't been for the fact that we got a very good family deal I would have been very annoyed at staying here. The room was way too hot and couldn't be regulated enough with the thermostat. Opening the window made it too noisy and with 2 kids it was not a pleasant night. Bathroom smelled really bad of... More

Great stopover, McDonald's next door and a bp service station selling Autogas at a low price. This premier inn is quiet comfortable and well situated. The food smelled good. A great stay got the price. I will definitely be coming back.

We had a trip to this area for a wedding anniversary nearby. We have 2 children (15 and 12) and stayed in a family room at the rear of the hotel. We found the room a decent size for all of us and the beds are comfy. It was clean and well maintained. The beds were made every day and... More

We stayed here again recently and the room was as good as always, but I particularly wanted to comment on the meal deal. We got dinner, a glass of wine (or beer) and a full breakfast for £22.95. Amazing. I was a bit worried that dinner might be a choice from a menu of deep fried this or battered that,... More

This hotel is perfect if your visting Harry potter tour or shopping in watford or Hemel. Its just 5 Mins from the studios and is on the same road. Good clean rooms. Great breakfast in the morning. Staff were all helpful polite and happy. Would definitely stay again if back down that way :0)

Excellent value for money, staff were friendly, room spotless and in a quiet location. We arrived late in the evening and wanted a light meal which was no trouble for the staff. Likewise the breakfast was plentiful and really good value for money. The room and bathroom were very clean and tidy although the shower was initially a bit fiddly.... More