Myself, my wife and our two children (15 yr old 6ft tall Son and 10 yr old also very tall daughter) stayed in this hotel recently in order to attend a family birthday party close by. The hotel was very pleasant and the recent extensions, Lounge, Spa etc were very nice additions to what no doubt was an already very... More

First impression was lovely, set in fabulous grounds. The receptionist, Laura was charming and efficient. We (sadly) only stayed for one night but our room was luxurious - large with all the facilities we needed, it was spotlessly clean and stylish. The bathroom was modern with a power shower. The dressing table with mirror gave somewhere comfortable to dry my... More

I stayed in the hotel whilst travelling on business and was not dissapointed. The staff are very friendly and clearly trained well, they made sure I felt welcome and where attentive but not 'in your face'. My room was fantastic, large and bright with a smart modern bathroom, I had one of the best nights sleep I've had for a... More

My husband & I stayed at this hotel this week for a short break away. The hotel & facilities are very good; we really enjoyed using the pool & the fitness room. It was great there was a cafe with the spa facilities too which meant we didn't have to change to have lunch. Our room was lovely, clean, light... More

My partner and myself stayed at this hotel over the bank holiday weekend. When we arrived at the hotel we were impressed by its appearance following the renovation and, overall, had a lovely weekend. However, on the first night/morning we experienced a few issues. Upon arrival the reception staff asked to take a bank card in case we were to... More

Hotel was good, nice friendly staff at reception and bar. Evening meal very good, nice choice of food well cooked and presented. Room was adequate and well set out. The breakfast was OK just, if you didn't want a full cooked breakfast the choice was disappointing after the standard of the evening meal. I would probably use it again since... More

Our stay was great, spacious and lovely room, very good service and very good food and my partner gave full marks to Pontlands in a separate review yesterday. However, on checking out we noticed we had been charged a 'discretionary gratuity' on each drink order! Surely 'discretionary' means we have the choice? We pay (a lot) for drinks and if... More

I’m a business traveller and I had to spend several days working in Chelmsford recently – good quality accommodation seems a little hard to find in this area, but I lucked out with Pontlands Park. It’s terrific! It’s in a quiet location, there are two restaurants on site (a bar/lounge and a more formal restaurant), a small fitness centre/spa and... More

We stayed here for 9 nights and cannot fault anything. We arrived after an overnight flight and called ahead about an early check in to be told they had deliberately not let the room the night before so we could check in whenever we liked. Nice touch. Spacious room and modern bathroom with a fabulous rain head shower. The bar... More