We booked 3 rooms from their Calcutta office. We were given two sea facing and one normal room. The images of the hotel on their website were confusing and it was tough to understand the actual position / structure of the hotel and the rooms. Hence I asked if they have any image showing the sea facing rooms we booked.... More

Only positive point is location which is very good. very few rooms also have sea facing side. But have so many areas of improvement - Receptionists are not at all helpful. They even don't want to talk to you... Rooms are very small. Even deluxe rooms are not so big and dump. Bathrooms are terrible. Another pathetic thing is room... More

Stayed here for 3nts/4days in September'12. Group of 19 people, family reunion, 5 rooms of 4beds booked. Very rude receptionist. Very poor property maintainence. Poor cleaning and hygiene standard. The receptionist created confusion and argument by lieing to us, both at start and end of our stay. Very unhelpful staff. You may get timely room service only if you tip... More

First come to positive side - location is very good. very few rooms also have sea facing side. Now drawbacks - lots of... I am confused from which I should start. Receptionists are very proudy and not at all helpful. Rooms are very small. Even delux rooms are not so big and dump. Bathrooms are terrible. Room service are not... More

The hotel has too many rooms but very poor service. For a double-bedded room they could not provide two towels. Only one soap was provided with no shampoo. One had to call housekeeping for additional soap. Bed linen was not changed daily nor the rooms were cleaned. The website promised 24hr running hot/cold water but actually there is no RUNNING... More

It is a standard hotel to live in for few days.Room service is very good. It is well equipped.It's location is also good. The dining place is nice. you can watch the waves of see while eating.It has inner space which will refresh your mind.

Lot of thanks to everybody of your hotel. Really my family have enjoyed a lot for 5 days at yuours. Thanks for the room provied as per my chouice. Some newly adopted system of your no doubt is good attempt for providing and to maintain good service to your customer. Yet there is some gap for what the administrator's target... More

I booked a 4bd room from Kolkata at hotel Sonali. I reached at Puri on 2nd Nov.2012 with my family by jagananth exp. from HWh on 6.30 am. Bus service of Sonali was available. but reception could not co-operate with us... we got room at 8.45 am instead of 7 am.. service was poor.... no attendent... order for a tea....told... More

People visiting hotel Sonali : Beaware , Please do not waste you money and spoil your trip by staying @hotel Sonali . they will give you a rosy picture in the website , dont get carried away . Let me describe you my experince . I visited puri with my aged parents in May 2012 . They were supposed to... More