Wonderful customer service and rooms are BEAUTIFUL!!!! Beds were comfortable and loved the décor. So clean and modern loved our stay. My son said he could live there, which made us all laugh. I will always stay here in the future when I am in Akron. Close to main high way and lots of restaurants and shopping close by.

Beautifully upgraded hotel with wonderful staff - special mention to Pooja who was extremely helpful and cheerful. Entire staff that we encountered were awesome. Look forward to visiting them again next year!

Almost everything about the hotel is excellent: The location is conveniently located off route18. There are several restaurants withing walking distance and many shopping areas within a five minute drive. The property is newly renovated and very clean. It has a very nice appearance. The rooms are large, nicely deccorated and very clean - our king was a suite with... More

This hotel was recently upgraded with all new items. The rooms are great and the BED is marvelous! However, the best thing about BWP-West Akron is the staff. Mary and Pooja are the best. They always provide helpful and friendly service. The entire staff is well managed and very efficient. I can't wait until my next visit. Kemper - 06/06/2013

This hotel was a terrific place to stay. Everything was spotless, and everything worked perfectly. The rooms were well appointed. The fitness center has new equipment. The hotel staff could not have been more pleasant and helpful.

This was the best Best Western experience ever. Ram was so friendly and accommodating. He went above and beyond excellent customer service! He was constantly cleaning and refilling the free breakfast items, even offering to fix waffles for the elderly people in the breakfast area. The area was full so we went to sit on the lobby area couch and... More

I've stayed at most of the motels in the West Akron/Fairlawn/Copley area and this is the best I've found. We found the staff to be very friendly and helpful. The management is to be commended for a very well run operation. The breakfast doesn't vary, but there are enough items from which to choose that we didn't get tired of... More

A friend stayed and recommended. The owner Rom greeted us straight away and we quickly went up to the room. The rooms are modern and large (we had a king room). Very nice bedding and updated features makes this a nice place to feel like you can relax. We had the room next to the elevator and did not hear... More

This hotel definately exceeded my expectations. As soon as I came thru the door I was greeted and immidately felt at home. It was very clean, the breakfast was great, they had everything from bagels, danishes, cereal, fruit, yogurt waffles, eggs, sausage, coffee, water, orange juice and apple juice. I only rated a 4 on the rooms because i felt... More