I was very disappointed in many areas of my stay. I know they are going through remodel but do not see that as an excuse for the poor service, room quality, etc. When we arrived to check in we unloaded our car ourselves, pushed the luggage cart up to our room and brought it back to the lobby. When we... More

Great clean rooms with a lot of space, and beds are very comfortable. Fitness center is open 24/7, as well as Business Center. The hotel is located within walking distance to downtown sites. More

Stayed here a few nights at the end of December and they upgraded me as I am Platinum to the preferred floor which seemed similar to a regular room just on a higher floor near the club lounge which was nice for a quich snack and/or drink. I think there were maybe 10 other guests at the hotel during the... More

room was very nice, however, $9.95 per day charge for internet, 18.50 for a cheese pizza, and $20 for parking. I will not be coming back to this hotel, based upon all the hidden charges More

We stayed for First Night Columbus and Sheraton was the ideal location. Columbus Commons is beautiful lit at night and safe for the kids to run through. More

Sheraton recently took over what used to be the Hyatt on Capitol Square. I stayed before and it was okay, but now as the Sheraton this hotel is one of my top picks for Downtown Columbus. The staff was ultra friendly, the room was very spacious with a beautiful view of Columbus Commons Park. They have room service available 24... More

I was a bit scared based on prior reviews but we enjoyed our stay for 2 nights. Got a good deal on priceline. Would NOT have been happy had i paid full price. The only bad part of the room for us (1013) was the bathroom. It was pretty dated, dirty grout, etc but overall it was more than useable.... More

Great location, within walking distance of several things. Friendly Bell and Front Desk Staff. Both excited for things to come. Room Size adequate, but cleanliness leaves things to be desired. See photos. I had difficulty sleeping due to noisy neighbors (weekend stay). When they came home late in the middle of the night it woke me up. Luckily, they were... More

Travel Agent who stayed on a business trip with husband. The hotel is in a nice location downtown with restaurants and bars within walking distance. Hotel bar looked nice and had a decent crowd. The Sheraton just bought this property from the Hyatt and is ready to do MAJOR renovations. They have a show room done, and I got to... More