We stayed here Christmas night as the first leg on a holiday trip. The room was well-appointed, with easy control of temperature and everything immaculately clean and in good shape. The complimentary fitness center was spacious and well-equipped with machines and monitors all in working order, and a wide selection of free weights and other exercise gear. The breakfast buffet...
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We picked this hotel over Easton bc it sounded like it was much better. The hotel is aesthetically beautiful. The staff was overly friendly and nice until we needed something. Upon entering our club level executive parlor suite I noticed there was no bathtub to bathe my young kids so I spoke to the front desk. They said there was...
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I am sorry to hear about your challenges and disappointment with our hotel. As a highly ranked hotel within the Hilton brand, we do take great pride in offering the best customer service in the area. We are looking into your concerns and will be certain to address these issues mentioned with our staff so that we can learn from...
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Stayed here recently for a conference during the week - it was clean, well appointed, and the amenities were perfect. Nice, small, work out room too! No complaints! I would definitely stay again on business or if I needed to be near Columbus again.
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Newer Hotel, great beds, perfect place to work with plenty of desk place, shower only in some rooms (prefer that). Staff great, clean room, excellent value, perfect location, free parking, next to upscale Mall with food, shops and fun to chill after long day. Like the workout room and pool too.
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Thank you very much for taking time to write such a wonderful review about our hotel. We really appreciate any feedback from our hotel guests. I wanted to let you know that we do offer tubs in our Queen/Queen rooms should you ever need this amenity in the future. We look forward to your return to Columbus, OH and hope...
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Stayed at this hotel over night for a conference. I found it to be very clean, the workers were friendly, and the location was perfect. Word to the wise bring a sweater or dress warmly if you will be attending a conference as the ballroom is freezing!
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service at the front desk is great. Rooms are very clean and well appointed. Hotel still feels, looks and smells new.
Convenient location to Polaris Mall.
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I wanted to reach out to you to say "Thank you!" for letting us know that our hotel still feels like a brand new hotel. We celebrated our 3rd year of being open on June 19, 2011. We take pride in keeping the hotel looking as good as new along with providing excellent guest services. We are also celebrating our...
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I shared a room with a friend for two nights to attend a conference at this hotel. The location is close to the interstate and easy to find. Check-in by a friendly staff member was a breeze. Our double queen room on the 8th floor was immaculate and spacious. My bed was very comfortable with fresh linens. There were nice...
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Really enjoyed my stay at the Hilton Columbus/Polaris. The room was great, bed really comfortable and the food was very good. The staff was very attentive and helpful with restaurant suggestions. I was there on business and didn't have much free time, but the spa managed to fit me in with a last minute appointment. I will definitely stay here...
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Thank you so much for taking time to write a review on our hotel and letting us know how much you enjoyed staying with us! We take pride in providing excellent service and amenities to all our guests. I will make sure to read your review to our staff so that their efforts do not go unnoticed. We hope you...
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Always clean, restaurant is good, staff is friendly. Right by the mall and highway. I travel to co,um us a few times a year and tried multiple hotels but the price to quality relationship here can't be beat.
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I attended a meeting at the Hilton/Polaris last week. I had a very comfortable, clean and modern room with free internet. My only suggestion is regarding the air conditioning in the rooms. I thought the system was very loud. But the staff at the hotel was friendly and helpful. The meeting rooms were nice, and the food served during the...
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48 Reviews
80 Reviews
