I Checked into the hotel after 10PM and asked the night clerk if they had a business center in order to print my boarding passes for the next day. She told me that the business center and fitness center are closed fron 10PM until 8AM. This is the only hotel that I have ever stayed at that I could not...
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We only stayed at this hotel one night, however look forward to our next trip to Columbus to enjoy this hotel again. The clerk was great upon checkin, it was quick and efficient. Having an indoor heated pool was an added bonus, as we love to take a dip before bed. The room was extremely clean and spacious. Love that...
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Danielle,
From the Red Roof Inn Columbus W. Broad staff members, Thank You! Your review is the epitome of what we stride for. We are continuing to make updates to our hotel to make guests like you show that you are getting more than what you paid for. We look forward to seeing you again in the future!
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When we arrived the gentleman at the counter did not even bother to get up from his chair to greet us. Soon he was on the phone with housekeeping and the manner in which he interacted with fellow employees was very inappropriate. Due to interruptions, etc it took eleven minutes for him to check us in.
We were given a...
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First off I would like to apoligize to this guest. Most economy brand hotel's choose not to serve a great breakfast. Here at this independently owned Red Roof Inn we choose to go above and beyond to not only have breakfast, but to also include hot items, something you will NEVER see at many other hotels in our area. On...
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My wife and I stayed over on Aug. 28th and we were pleased at how well this facility is managed. The room and common areas were clean, the staff knowledgable and friendly and the location had great access to main arterials. We will use this facility again.
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Thank you for your review. It is very important to us that customer give feedback so that we may make any changes if needed. Management is certainly appreciative about this review but all the credit goes to out our other departments at the hotel. We hope to see you again soon in the future!
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Stayed here on a trip going West on I-70. Had a wonderful stay at a great value.
Pros:
-Value. Room was comparable to a 120 dollar a room hotel at about half the price.
-Room was large and well appointed; great linens, bath amenities and granite bathroom.
-Very clean lobby, room and bathroom.
-Very nice continental breakfast that didn't leave...
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We like to thank you for your review of our hotel. Your pros are on point about our hotel and your only con will soon be resolved. Our area is being rejuvinated day by day and I find new restaurants coming into the area. The next time you visit us you will see a sigificant change and we hope you...
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my stay was a large sucsess,in large part because of Bob the night guest service person. I have stayed in hotels for many years,and rarely do you find someone as helpful,and willing to go the extra mile as he is. KUDOS to you and to the hotel
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We are very grateful for your review. Being that you have stayed in many hotels in your past and to be impressed with our customer service is very honorable. We strive to exceed guest expectations when staying with us and with your comments, it seems we have. I will forward this review on to Bob who I am sure will...
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We were going to spend a short week in Columbus with family, but because of this hotel we ended up spending almost two weeks. It is hard to find a nice place that will allow pets. Additionally, my wife is in a wheelchair. Neither of these were an issue, the staff was very accommodating.
The Hotel is located in one...
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First off I'd like to thank you for your review. We certainly apprciate the time and effort you have put forth in writing this extensive review. I am glad that you mentioned our pet friendly policy because we understand the need for guests to travel with their pets in this day and age. We will welcome you back with open...
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We were pleasantly surprised by the quality of the rooms but beyond that we were assisted by Todd, at the front desk with a wireless problem. He spent a lot of time fixing the problem and went way above what we expected.....nice job Todd!!!!!
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Thank you for sharing your experience with us. I went ahead and showed Todd this review and he was very pleased with the results. All of our staff employee's are trained to be the best they can be in assisting guests, so to the management it does not come to a surprise that Todd went above and beyond for you...
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Overall, quite fine and very reasonably priced. This was just an overnight stop on a long driving trip. Easy off the highway. Clean room, well appointed with fridge, microwave, coffeemaker, hair dryer, all the basics. Didn't get to use the indoor pool, but it seemed clean and warm (although rather small). There was a free breakfast of some sort, but...
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Thank you for your response. It means a lot to the staff with reviews like yours given. Your review reassures us that our hard work to keep guests satisfied is very much paying off. We look forward to your next stay with us!
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We have stayed at this small motel several times over seven years and recently, it became
a Red Roof Inn changing from a Holiday Express. The staff is lovely, friendly and will help
with any issue. Location is great; adjacent to a strip shopping mall with easy access to
a highway, multiple eating places, a drugstore and supermarket. For a...
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On behalf of the Redroof Inn staff and Myself, I would like to thank you for submitting the first review since our conversion. We appreciate all of our guests and receiving feedback like this gives our staff a great sense of accomplishment and shows that our hard work is paying off. We can not express how thankful we are for...
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30 Reviews
51 Reviews
