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Doubletree Cleveland Downtown / Lakeside Hotel Reviews, Ohio

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All 34 Cleveland hotels

Doubletree Cleveland Downtown / Lakeside

3.5 of 5
1111 Lakeside Avenue, Cleveland, OH
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Rock & Roll Hall of Fame
Doubletree Cleveland Downtown / Lakeside
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67%
Ranked #15 of 34 hotels in Cleveland
3.5 of 5 stars 438 Reviews
Most recent review
“Bette Ann”
4 of 5 stars Reviewed 16 June 2013
Elzabeth V Howell
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438 reviews from our community

Traveller rating
    117
    163
    98
    45
    15
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Families
108
 
Couples
140
 
Solo
29
 
Business
84
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Howell
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Bette Ann”
4 of 5 stars Reviewed 16 June 2013 NEW

We thoroughly enjoyed our two night stay. The desk clerk who greeted us was wonderful. Couldn't do enough for us. He helped with parking car, getting the bags to our room, showing us around and passing out those wonderful cookies. Courtesy van to Rock Hall was helpful. Getting back not so much! The hotel is older so the elevators were... More

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GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
18 June 2013

Dear Elzabeth V, thanks so much for taking the time to let us know about your most recent stay at our hotel. We are so pleased that you chose us and we exceeded your expectations. We will definitely share your comments with our team. Again, thank you and we look forward to serving you in the future. More

Indianapolis, United States
1 review
“Cleveland (DoubleTree) Rocks...”
4 of 5 stars Reviewed 10 June 2013

Hotel staff were quite friendly and accommodating. They couldn't provide us with exactly the King room we wanted, so they comped us with a free breakfast. Nice touch. The room was clean and up to expectations. The chocolate chip cookies (which are thrust into your hands upon check-in) may change your life! Convenient location with decent view of Lake Erie... More

Review collected in partnership with DoubleTree by Hilton

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GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
18 June 2013

LeahT, thanks so much for letting us know about your most recent stay at out hotel. We most definitely appreciate your feedback and will share it with all of our staff. Again, thanks for taking the time to give us your feedback, we truly appreciate it. More

Toronto, Canada
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Good location”
4 of 5 stars Reviewed 10 June 2013

Great location in downtown Cleveland near Rock 'n Roll Hall of Fame. One of the main reason's for visiting was the visit the Hall of Fame. Easy walk to Hall of Fame and Great Lakes Science Center. Downtown Cleveland was like a ghost town in the evenings so we didn't really venture out after dark. We were too lazy to... More

Was this review helpful? Yes 1
GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
18 June 2013

Dear Island 411, thanks so much for taking the time to let us know about your most recent stay at our hotel., We have spoken to our Chef regarding the pancakes and have already made the necessary adjustments. It seems that the rest of your stay was extremely enjoyable and we appreciate your candid feedback. Thanks again and I look... More

Blossvale, United States
1 review
“Excellent Accomodations and Staff, Pool not great”
4 of 5 stars Reviewed 8 June 2013

We were very happy with the hotel overall, great staff, clean rooms, happy with internet and in-room fridge. Great location. Our only disappointment was with the pool, the water was cloudy, not clear and seemed to not be filtering properly. Since we have kids the pool is important to us. The pool would be the only thing that would make... More

Review collected in partnership with DoubleTree by Hilton

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Cleveland
1 review
“Eat elsewhere!”
4 of 5 stars Reviewed 4 June 2013

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Review collected in partnership with Easytobook.com

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GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
18 June 2013

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Portland, Oregon
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
“Wonderful”
4 of 5 stars Reviewed 4 June 2013

Stayed at this Doubletree for one night. Staff was ridiculously friendly, provided us with cookies and all. Hotel was great there is a really nice pool and gym. The pool lacked a changing room which was inconvenient but hey it's a hotel not a athletic club. The room was great with a few of the disgusting lake and of the... More

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Phoenix, United States
1 review
“Double Tree Cleveland”
3 of 5 stars Reviewed 3 June 2013

The hotel is very near the Football stadium and the Rock and Roll Hall of Fame. I am pretty sure that they raise their rates quite a bit on times that will most likely be sold out. I am sure that this is good business practice, but I think it is more like gouging. I think I might consider staying... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
1 review
“My stay with the doubletree was ok.”
4 of 5 stars Reviewed 3 June 2013 via mobile

I just check out of the hotel on Monday June 3.2013. My stay was ok. It's seems as though I came when they were fixing up the hotel. The front desk staff was great. The place in the hotel that make my stay was the Starbucks staff. I came in the morning with children. Burgundy,Nadia and Mae all three ladies... More

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Peterborough, Canada
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
26 helpful votes 26 helpful votes
“Great location with amazing staff!”
5 of 5 stars Reviewed 2 June 2013

This was my first trip to Cleveland, but won't be my last and I wouldn't hesitate to stay at the Doubletree Downtown/Lakeside again! The hotel has a great location, it's right around the corner from the Rock & Roll Hall of Fame, the USS Cod, the Science Centre and it's right on the free bus routes!! Pretty much everything that... More

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See 5 more reviews by WanderingBeaver for Cleveland
GeorgeI228, General Manager at Doubletree Cleveland Downtown / Lakeside, responded to this review
18 June 2013

Dear Wandering Beaver, thank you for letting us know about your experience here at our hotel. I am delighted to see that our staff met your expectaions and your were extremely pleased. We are very proud of our hotel and we appreciate your business. Again, thank you and we hope to serve you in the future. More

Indianapolis, Indiana
1 review
“Great trip”
5 of 5 stars Reviewed 1 June 2013

We arrived to the Double Tree on May 28, 2013 with our kids on a business trip and short vacation to see the USA vs Belgium soccer match. This was our first stay with Double Tree, we usually stay with a different hotel chain and we were slightly apprehensive to stay with another hotel. Double Tree Cleveland has set the... More

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Doubletree Cleveland Downtown / Lakeside
Doubletree Cleveland Downtown / Lakeside
3.5 of 5 stars 438 reviews
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Hilton Garden Inn Cleveland Downtown
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Additional Information about Doubletree Cleveland Downtown / Lakeside

Also Known As:
Doubletree Cleveland Downtown / Lakeside Hotel Cleveland
Doubletree Cleveland Downtown / Lakeside Hotel
Doubletree Cleveland Downtown
Doubletree Cleveland Downtown Lakeside
Doubletree Cleveland Downtown / Lakeside Ohio
Address: 1111 Lakeside Avenue, Cleveland, OH
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotels in Cleveland
Price Range: €€
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Doubletree Cleveland Downtown / Lakeside
1111 Lakeside Avenue
Cleveland, OH
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