I have stayed several times and have appreciated the convenience of the guest house. The room is comfortable and having wifi this last trip was a real blessing. I appreciate the small refrig in the room as I usually bring my own food. The restaurant was very willing to warm up my leftovers, too. More

Ray and the people in charge were wonderful, helpful and friendly. The front desk staff did not seem as "invested" as Ray, they were polite and helpful, but could use a shot of personality and a smile or two. The room was clean, the shower was old but the water pressure was outstanding. The towels smelled like they had been... More

I was so pleased with this hotel. I had forgotten how a nice hotel/accomodations can make a trip so much more enjoyable. The customer service was good and it was VERY clean and nice. In our room was a HUGE LCD/Flat screen TV. I wasn't expecting that. I loved this place and I would stay again in a heartbeat. More

I stayed at the Cleveland Clinic Guesthouse on January 17th. I was very impressed with the staff and accomodations. If I were ever to have a reason to stay again it would definitely be at the guesthouse. The Chicago Deli which is located within the Hotel was very good and I would highly recommend it. All in all it was... More

My mother is a pre lung transplant patient and we stayed at the hotel for 3 days for her testing at the Cleveland Clinic. I have not one bad word to saty about this hotel or its staff. They were kind and very helpful. Ray Lipford is the concierge at the hotel and I refer to him as Mr. Know-it-all... More

THE CLEVELAND CLINIC GUESTHOUSE staff are all wonderful, and there to help you 24/7. GINA, the manager, will never talk to you over the reception counter, but comes out her office to chat to you in the lobby. Nothing is too much trouble for the staff, especially RAY, Sammy Davis Junior - whatever you need, Ray has the answer! If... More

My grandaughter just had her Hemispherectomy at the Hospital & my son and I stayed on Saturday Jan 7, 2012 & it's been a long time since I've encountered such great Customer Service, Melissa checked us in & out & she was very polite and smiled the entire time. How nice to be treated with so much kindess. Our room... More

This was our first stay here. I brought my mom for a ct scan so we only stayed for 4 days. We will be back in a few months for her surgery and we will stay back at the Guesthouse. I have read some of the reviews and can see why people would complain about certain things. But I also... More

My mother has been here off and for two months. My father is on a double organ transplant list. The guest house has been amazing to say the least. Always clean and staff always there to help. Melissa is always asking if we need anything. Rooms a great and nicer than alot of other places around here. Location is so... More