I have traveled all over the country and have never stayed in such a filthy, disgusting, unfriendly place. I used this 'hotel' for a visit to Cleveland Clinic. That was my main focus while there, but I have to go back so now I have the time to realize what I was experiencing while there. They advertise free continental breakfast... More

For the price close to the Cleveland Clinic, you can`t beat it, not a place to bring the family but if you have business in Cleveland or if your going to the clinic I would recomend it, I will for sure stay there again, I was warned though by the taxi driver that dropped me off and by the Hotel... More

As we drove to the hotel from I-90 W, we were surprised at the number of shuttered buildings and closed businesses. Although it is near the university, the access route was disconcerting. I would not have walked outside in the evening. The staff was nice, but not very knowledgeable about local restaurants etc. The room was moderately clean but, the... More

There were roaches in my bed, when I went to complain the desk clerk was unresponsive. He told me that because I had been there 17 minutes instead of less than 15 minutes he could not refund my money. I called the next morning and spoke with the Manager, Peter who was also unresponsive. I have contacted the Cleveland Board... More

Fleas and dirty rooms. Even from the outside the hotel didnt seem clean and it just got worse as you go inside. More

My boyfriend and I stayed at University Hotel and Suites on May 28th. We checked in around 4pm and quickly dropped off our luggage and left for dinner. We paid in cash for our stay. After dinner we came back very late and when we laid down in the bed we discovered that the bed had a slant to it.... More

Hotel was was dirty I could not even take my EIT exam because people are so drunk in the hallways. Cob webs in my room and it smelled. Drug dealing in the parking lot it just was horrible I did not even shower just wanted to leave!!!!! More

This hotel does not deserve a rating at all! The hotel smelled from the outside,and like sewage once inside. I thought the hotel rented by the hour or week because some people walking the halls looked indegent. There was one bath towel/2 washclothes for two people; the bed smelled like someone's BO had infiltrated the mattress; housekeeping showed up to... More

My husband booked the room for us and a friend of ours because we were going to a show at the Agora. I did some research and found the horrible reviews for this hotel so I cancelled and rebooked at the Wyndham. 2 days later I see the charges on my bank acct. even tho I cancelled. When I called... More