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Courtyard Canton

3.0 of 5
4375 Metro Circle NW, Canton, OH 44720
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Courtyard Canton
Ranked #2 of 13 hotels in Canton
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101 reviews from our community

    Trip type
Traveller rating
    52
    37
    9
    1
    2
Date Rating
rochester, ny
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 27 April 2013

We were very, very pleasantly surprised. First time stay at a Courtyard Marriott. The room was spacious and clean, clean, clean as was all the community areas!!! Front desk staff were very helpful and friendly. Everyone from front desk to housekeeping wanted to make sure everything was as we wanted! Appreciated helpful directions to restaurants, etc.

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jeffhach, Manager at Courtyard Canton, responded to this review
30 April 2013

Dear 98Juliet, Thank you for giving us a try and for letting us know how pleasant and helpful our staf was. Your comments are appreciated and I'm glad to know that everything met your expectations. Thank you again and please come see us again. More

Stamford, Connecticut
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 25 March 2013 via mobile

We were driving through and decided to stop in Canton and visit the NFL Hall of Fame, this hotel is right off the interstate, close to shops, restaurants and the Hall of Fame. it also has a bar, jacuzzi, gym and pool. The breakfast buffet was awesome for only $10. Glad we stayed there!

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review
30 April 2013

Dear Katandliz, We're glad you stayed with us too! Thank you for the kind comments and thank you for your business. We're glad you enjoyed your visit to Canton and your stay at our hotel. We appreciate your sharing your comments. Thank you againl. More

Newark, Ohio
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 24 March 2013 via mobile

This hotel is very clean. Our room was very nice and big. However, I'm sure our queen beds were full beds. My husband and I didn't get much sleep because we had no room. Other than that it was a pleasant stay.

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jeffhach, Manager at Courtyard Canton, responded to this review
1 April 2013

Dear Shannon Y, Thank you for review and kind comments. You're right, the beds in our double rooms are in fact doubles and not queens. Thank you for your business and please come again. More

Atlanta, Georgia
Top Contributor
84 reviews 84 reviews
30 hotel reviews
Reviews in 20 cities Reviews in 20 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 14 March 2013

The brand lived up to my expectation from having stayed at other Courtyards. The room was spacious and clean with the standard amenities. Personally I thought the rate to be a tad high but with the help of an AAA discount, it was very reasonable. In the lobby there actually was a large bar area with several televisions. This was... More

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review
18 March 2013

Dear amitchella, Thank you for your comments and kind words about our hotel and your stay. We appreciate your sharing your comments and it is always nice to know that we lived-up to your expectations. We appreciate your business and look forward to having you as our guest again. Thank you again for your kind comments. More

Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 12 March 2013

My wife & I came to Canton to attend the Wind Chime Ball- a wonderful event that raises funds for families affected by breast cancer. Courtyard Canton supported their efforts by hosting a reception after the ball. Classy. Our room was spacious and well-appointed. A very comfortable king-size bed, flat screen TV, mini-frig, coffee maker, iron/board and a very nice... More

Was this review helpful? Yes 1
See 2 more reviews by Eljarah for Canton
jeffhach, Manager at Courtyard Canton, responded to this review
14 March 2013

Dear Eljara, Thank you for your time, thank you for your comments and thank you for your business. It is very much appreciated and goes a long way in reinforcing our customer service values that we live every day. All of our guests that share their experiences are meaningful and help us to provide the level of service and products... More

Pittsburgh
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 11 March 2013

Stayed for 2 nights on business. Courtyards are usually a pretty safe bet when it comes to a good hotel and this property fits the bill. Nothing extravagant but very nice for a limited service property. Rooms were cleans, building was clean, and the staff was excellent. Recommend staying here for business or with family. Only complaint was that the... More

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review
12 March 2013

Dear CoryL, Thanks for your comments about our hotel. Glad to know that you enjoyed your stay and found the hotel to your liking. However, I'd like to know more about your bar food. We certainly didn't want you to have a problem. Please feel free to call me if you'd like to discuss what happened. I'd really like to... More

Hillsdale, MI
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 25 February 2013

Like other reviewers mention, it's very hard to find this hotel. It's very visible from I-77, but you just can't get there! Once we found it, check-in was fine, but there's only one small elevator that services all five floors of the hotel. We often ended up taking the stairs (room was on the 3rd floor), rather than waiting. The... More

Was this review helpful? Yes 1
jeffhach, Manager at Courtyard Canton, responded to this review
12 March 2013

Dear Laurie56, Thank you for taking the time to relate your experience. You along with others have experienced the visibility issue but we appreciate your takiing the time to find us. You've also made a similar comment about the elevators and it appears that we need to do a better job of letting our guests know that we have 2... More

Charlotte, NC
Top Contributor
53 reviews 53 reviews
34 hotel reviews
Reviews in 28 cities Reviews in 28 cities
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed 24 February 2013

Don't get me wrong. This Courtyard has been well-kept. Clean. Comfortable beds. Nice TV sets. Nice small workout room. Small pool but huge surrounding indoor pool space. Nice lobby. But popcorn ceilings and the old blue color scheme date the facility. Pluses: Close to the mall and numerous restaurant options (BobEvans, Panera, Chipotle, Chilis, BoneFish, Outback, etc. Close to a... More

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jeffhach, Manager at Courtyard Canton, responded to this review
26 February 2013

Dear Sheaf01, Thank you for taking the time to relate your experience of our hotel. We appreciate your comments and are pleased that you enjoyed your stay. Location has always been a challenge for us but people always seem to find us and enjoy their stay once they do. I'm glad you found everything clean and useful and convenient for... More

right here
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 17 February 2013

We were surprised by this Courtyard. Just finding it was interesting; the two entrances have postage-sized signs. And fairly well hidden. One sign is immediately after exiting I77 north. If you blink, you'l miss it. The road is behind a business plaza and very odd. The other entrance is on a busy road, at a curve, and it sits back... More

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See 2 more reviews by funntimes for Canton
jeffhach, Manager at Courtyard Canton, responded to this review
20 February 2013

Dear Funntimes, Thank you for your comments and recognition of our staff. We appreciate your feedback and understand the challenge of finding us if you're not familiar with the area. We're glad to know that you enjoyed your stay and hope you'll come visit us again. More

Vienna, Virginia
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 January 2013

Made reservations for two rooms with different lengths of stay, over a weekend. I had to add a Thursday night stay to one of the rooms and the front desk person was able to give me the weekend rate for that night as well, which was nice as our family had booked 5 rooms with them for the weekend. Check... More

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jeffhach, Manager at Courtyard Canton, responded to this review
30 January 2013

Dear NFCUMIKE, It is always nice to hear from our guests and we appreciate your sharing your experience on TripAdvisor. Thank you for your kindness and comments about our staff and we're glad to know that you had an enjoyable stay. Please come again and thank you for your business. More

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Additional Information about Courtyard Canton

Also Known As:
Courtyard Canton Hotel Canton
Courtyard Canton Hotel
Canton Courtyard
Canton Marriott
Address: 4375 Metro Circle NW, Canton, OH 44720
Phone Number:
Region: United States > Ohio > Canton
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Canton
#4 Family Hotels in Canton
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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