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Thistle East Midlands Airport

4.0 of 5
East Midlands International Airport, Castle Donington DE74 2SH, England
Hotel amenities
Thistle East Midlands Airport
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272 reviews from our community

Traveller rating
    72
    97
    67
    23
    13
See reviews for
Families
29
 
Couples
107
 
Solo
20
 
Business
72
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 19 May 2013 NEW via mobile

Location is excellent, you can walk to the airport. I booked one night and 2 weeks parking though holiday extras - superb value. The room was nice, although had to ask for a third bed to be set up for our daughter even though this was clear on the booking. The restaurant food was mixed, I had a superb burger,... More

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Kingston-upon-Hull, United Kingdom
1 review
1 of 5 stars Reviewed 15 May 2013 NEW

Booked a park and stay package for the hotel through Holiday Extras, as our return flight was late at night. Arrived at hotel at about 12:30am and checked in. Our original booking of a double was not available, so we were given a twin. Went to room and walked in on someone asleep in one of the beds! Returned to... More

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1 review
5 of 5 stars Reviewed 15 May 2013 NEW

Checked in at the hotel the night before our early morning flight. From the minute we checked in the staff we came across were both friendly and professional, nothing was too much trouble. the bedrooms had everything you would expect. We ate in the restaurant and the food was excellent and all reasonably priced. The hotel was fully booked but... More

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Nottingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

Wonderful...Admittedly, I did turn up in my wedding dress but the staff here were absolutely superb and helped to make our stay there special. From offering us a complimentary upgrade to sending us a glass of champagne. Really well done. The rooms were clean and comfortable, the staff were cheerful, helpful and a pleasure to deal with. By choice, we... More

Was this review helpful? Yes 1
beverley
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 12 May 2013

This hotel has a 1st floor landing but NO LIFT just a large flight of stairs!! whats all that about!! The hotel is tired in need of desperate refurbish! We got a 3am and 3:15am wake up call which we did not request and was not even given an apology. Would definatley not recommend.

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review
14 May 2013

Dear Guest Thank you for you feedback on Trip Advisor. Sorry you found the absence of a lift to the first floor unusual. Unfortunately our hotel was not built with a lift but contains only two floors of guest accommodation with an equal number of bedrooms on the ground floor along with our food & beverage outlets and Health Club... More

Stoke on Trent
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 10 May 2013

This was a great value hotel walking distance to airport departures, so no need to wait on a bus. Rooms were quiet and very comfortable. Car parking included for 5 days as part of the one night deal, which was great value. Reception friendly and efficient. Bar and restaurant slow on service, 20 minute wait for drinks and I had... More

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review
14 May 2013

Dear Guest, thank you for your feedback on Trip Advisor and I was really pleased you found our hotel great value, quiet and very comfortable. Sorry our service in the restaurant during your stay was slow. Although we were very heavily occupied over the period you stayed, this is not an excuse or reason for us to slow down as... More

england
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 8 May 2013

Stoped for 1 nite before early morning flight hotel right on airport couple of minutes walk car parked there for five nights no problem booked with holiday extras had the undercover option 4 star hotel with no transfers took the chance but paid off as a no other hotel really in walking distance to terminals. Hotel nice no lift on... More

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review
14 May 2013

Dear Guest, thank you for your post on Trip Advisor and we were pleased to see you enjoyed your stay overall and found our hotel a great location for your pre-flight accommodation. Whilst I appreciate you may find it of little comfort, we are launching a new Menu today with lower prices throughout of food & beverage offering with a... More

Edinburgh, United Kingdom
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 5 May 2013

I had a meeting that was taking place in the hotel which was ideal as it is a walk from the terminal. There isn't much to see as with most airport hotels however I had everything I needed around the hotel. It had a garage and the shops in the airport. I got room service too which was very nice... More

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review
7 May 2013

Dear Guest, thank you for your feedback. We were really pleased you enjoyed your stay with us and hope to see you again in the near future. Yours sincerely Richard Parker General Manager More

Hartlepool, UK
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 May 2013

This as one would anticipate is an airport hotel, frequented by air crews. The room was comfortable, although a little too warm for my taste. The hotel despite being right by the airport was quiet and I had a good sleep once I had cooled the room down. (Note to manager: not everyone enjoys temperatures of 23 degrees celsius, although... More

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Richard P, General Manager at Thistle East Midlands Airport, responded to this review
7 May 2013

Dear Guest, many thanks for your feedback on Trip Advisor and I was pleased to see you enjoyed your stay and our service friendly & helpful and it was good to hear you found the rooms comfortable. Thanks for highlighting the warm temperature setting in your bedroom, which is something we have been doing for our guests comfort in the... More

1 review
2 of 5 stars Reviewed 28 April 2013 via mobile

Arrived and there was booking chaos at reception. Apparently a staff member had been on sick so the booking list? had not been delivered? The manageress was like a robot and so un helpful! She needs to find a new job or maybe she is already working her notice!

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Additional Information about Thistle East Midlands Airport

Also Known As:
Thistle East Midlands Airport Hotel
Thistle East Midlands Airport Hotel Castle Donington
Hotel Thistle East Midlands Airport
Address: East Midlands International Airport, Castle Donington DE74 2SH, England
Region: United Kingdom > England > Derbyshire > Castle Donington
Amenities:
Business Centre Fitness Centre Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Castle Donington
#3 Luxury Hotels in Castle Donington
#4 Business Hotels in Castle Donington
Price Range:
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Whether they’re heading off on business or European city breaks, Thistle East Midlands Airport handles five million passengers a year. And for many of them, staying over with us means the difference between a desperate dawn run across the country and a leisurely departure after a good night’s sleep. Thistle East Midlands Airport couldn’t be handier for guests traveling by plane as we're situated right at the entrance to East Midlands Airport. And with Derby, Leicester and Nottingham all within 30 miles, we’re perfectly placed for business meetings, and we’re one of the most popular East Midlands wedding venues, too. ... more   less 
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Thistle East Midlands Airport
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