Location A++++ Shame it snowed. Great for the pictures. Staff very friendly & helpful. Down points, very cold hotel had to change rooms due to problems with the heating, upgrade didn't feel like an upgrade, dated room & decor. Then the lights went off so again problems. Sorted after 30 mins by again helpful staff. Food was very nice, but... More

staying at the white water hotel at the moment booked in for two nights arrived today sun really good first impressions right on the river its been snowing so its very picturesque we arrived early so we could not check in til 2pm but was told we could use the facilities so we went to dolly blue bar for some... More

A perfect treat for my wife from Groupon. We would never have considered this hotel original price above our normal budget. We had upgraded to River view Room,this was large and had all facilities.Food excellent Staff very friendly especially Paul in the Dolly Blue Bar.Pool Spa and Gym excellent. On a less positive note Room was a little cool and... More

Booked through Groupon & paid extra £90 for Sat night & 4 poster room. Included dinner on first night. Paid £249 for 2 nights, which is roughly half price. Great situation & building. Welcome less so. Very distant & blah receptionist who gave us no info, other than where lift was. Given 3 keys on ring, with no explanation as... More

I am shocked that the last reviewer was so negative about this lovely hotel. We stayed for two nights with a Groupon deal, our first, and the hotel was charming, comfortable and spotlessly clean. We had a 'standard' room but it was huge with a king size bed as well as a single bed. The one downside I felt personally... More

Just had a two day break at the whitewater, superb, staff pleasant, food excellent, upgraded our room to have a view of the river, really pleased, couldn't fault anything, had just come from having a really bad experience at the de vere blackpool. I would just like to mention, one of the staff that works at the whitewater his name... More

This is an OK hotel. Some really nice features, such as the traditional slate/stone used in the architechture and retention of some of the old mill equipment; and some obviously mass (econmically I would imagine) purchased furnishings and features, eg a lot of quite cheap looking leather furniture, poor paintings and plastic flowers. Quite a bit of the furnishings, in... More

This is a lovely hotel with stunning views especially the upgrade rooms over the river. A fully stocked bar and excellent food both in the bar and dining room which offers either a romantic night setting or quite place to work from. Unfortunately the spa was closed when I visited due to refurbishment? However highly recommend a visit More

Stayed at this fantastic hotel as a special treat to celebrate my wife's 50th birthday. Great hotel, the room was superb with a lovely view of the river and so, so spacious. The overall interior design throughout the hotel is of the highest standard. All areas of the hotel were spotless and welcoming. The food is very good, tried both... More