I was disappointed with my short stay at this hotel starting from when we tried to check in to our room. When checking in the receptionist told us to our surprise that we were booked into a double room and not a family room as we originally booked! After getting changed back to a family room we were given a... More

Only paid £40 for one night b&b for two of us through Wowcher, and for that much you can't fault it. Our room (47) was clean with what appeared to be a refurbed bathroom. A little small but what do you want to do in there? Staff were all helpful and polite, though overworked through small numbers. We had the... More

Shocked by this place - ignored by staff so had to ask for table, return to order a drink and again the food - sandwiches were just awful - toilets blocked and bathroom had no hand towels Expensive too Sort of place you just wish you'd never left the M6 for and just gone to the services.

nice settings and very good receptionist on arrival. dealt with fact my booking was not on the system very well. Rooms tired and not welcoming. Bathroom has no accessories you would expect to find i.e soap, shower gel, moisturizing cream etc. there was nothing at all. bed was comfortable but a few light bulbs were missing. breakfast time. I love... More

I booked this hotel for one night for my wife and I. It was a birthday celebration taking in a day in Chester followed by a 'retail therapy' day at the Trafford centre on our way home. I had read some 'iffy' reviews, especially about the food so planned to eat at a pub about 8 miles away, but got... More

We dropped in at the Chimney House on the chance that they may have a room available and luckily for us they did. Its a great location so close to the M6 and surprisingly quiet given the proximity to such a major motorway. We found the staff very friendly and helpful whilst lacking in confidence. There were difficulties with the... More

We booked this hotel for my wife's birthday, we viewed it as a nice relaxing place to spend with our best friends, J&T. Upon arrival the Receptionist was busy on the phone so it took a while to get sorted with keys etc. We were eventually directed to our room on the ground floor, access to it was gained with... More

Upon arrival you would think the service would be fantastic considering the surroundings, the room was clean, however the bed sheet had small burn holes, the bathroom was really nice but the shower pressure was real bad the water just trickeld out!. Evening meal was really good it was just unfortunate that it took 25 mins for our order to... More

I booked this hotel for my birthday with my partner,his best friend and his wife who also happens to have the same birthday thinking it looked like a nice relaxing place. Oh boy was I wrong. On arrival the receptionist ignored us for 5 minutes while he dealt with a phone call. I didn't expect him to hang up but... More