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BEST WESTERN PLUS Pinewood on Wilmslow Hotel Reviews, Handforth

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All 3 Handforth hotels

BEST WESTERN PLUS Pinewood on Wilmslow

4.0 of 5
180 Wilmslow Road, Handforth SK9 3LG, England (Formerly Pinewood Hotel)
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BEST WESTERN PLUS Pinewood on Wilmslow
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Ranked #2 of 3 hotels in Handforth
4.0 of 5 stars 101 Reviews
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101 reviews from our community

    Trip type
Traveller rating
    53
    25
    18
    4
    1
Date Rating
Southampton, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Try just a bit harder to make the stay even better!”
3 of 5 stars Reviewed 15 June 2013 NEW

We attended a conference at the hotel and overall the experience was good but there were a few issues. Breakfast on day 1 caused a few problems, with so many people staying and attending the conference they all descended on the breakfast room within 30 mins. Breakfast was served from the kitchen and the wait was forever. Tea and coffee... More

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John_Scott_Pinewood, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
16 June 2013

Dear Guest Thank you for your feedback regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. The overall feedback that I have received from many guests attending the conference over the weekend has been very positive indeed. I do apologise for the rushed and inconsistent breakfast service on Saturday morning. I must say that this is a... More

Bath, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Convenient for early morning flight”
4 of 5 stars Reviewed 11 June 2013 via mobile

Stayed one night before an early flight from Manchester. The check in manager was very helpful to us as some error had occurred in booking and our reservation was not registered. He gave us a king room at no additional cost and could not have been more apologetic. We slept well and it was a very convenient 15 minute drive... More

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John_Scott_Pinewood, General Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
16 June 2013

Dear Guest, Thank you for your positive comments regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. I will certainly communicate your kind words to my Reception Team. I look forward to welcoming you back to the hotel in the near future. Thank you again. Kind regards John Scott General Manager More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Good place for overnight stay but some inconsistencies in service”
4 of 5 stars Reviewed 9 June 2013 via mobile

Very easy to find and well appointed, large room. I phoned up the day before so we could arrange an early check-in and was told that for an extra £10 we could check in early, however, when we arrived this had not been put in the 'book'. We waited a little bit and the rooms were made up and we... More

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John_Scott_Pinewood, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
10 June 2013

Dear Guest, Thank you for your comments regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. I apologise for the inconvenience caused on your arrival to check-in early. I will look into your comments and make sure that other guests do not experience the same issues as you have done. Thank you again for your feedback Kind... More

London, United Kingdom
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Very friendly staff and gorgeous garden”
4 of 5 stars Reviewed 3 June 2013

I spent two nights at this hotel on business and I had a pleasant stay. Staff at the reception was very friendly upon arrival, making check in easy and smooth. I stayed in a single room over looking the gorgeous back garden and although it was small the bed was comfortable and the bathroom was of a good size. Both... More

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John_Scott_Pinewood, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
8 June 2013

Dear Guest Thank you for your feedback regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. First and foremost thank you for your positive comments regards to the cleanliness of your bedroom our gorgeous gardens and how friendly my Team are, much appreciated and I will certainly communicate your kind words to my Team. On the other... More

Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Quite disappointed”
2 of 5 stars Reviewed 1 June 2013 via mobile

A colleague and I stayed at the pine wood in separate rooms for 12 nights so got to see the many sides of the hotel. I have stayed in a lot of hotels and b&b's for work and pleasure and would not consider myself to be fussy. My colleague and I both generally agreed with the findings below: Firstly the... More

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John_Scott_Pinewood, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
2 June 2013

Dear Guest Thank you for your feedback regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. First and foremost thank you for your positive comments regards to my team and the overall outlook of the hotel, much appreciated and I will certainly communicate your kind words to my team. I must say I do share your disappointment... More

Cornwall
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
Reviews in 39 cities Reviews in 39 cities
17 helpful votes 17 helpful votes
“Fantastic hotel!”
5 of 5 stars Reviewed 27 May 2013

As a regular to BW hotels I was delighted to realise on check in that I was staying at the sister hotel of one I've previously enjoyed in Kendal and I wasn't wrong to be happy! Check in was smooth and professional and I was upgraded due to my BW Rewards card and so enjoyed a room with views of... More

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John_Scott_Pinewood, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
28 May 2013

Dear Guest Thank you for your positive comments regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. It's always a pleasure to hear such good feedback, as our service to guests is something we really do strive to achieve here at the hotel. I will certainly communicate your kind words to my team. I look forward to... More

Edinburgh, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Good quality hotel - will visit again”
4 of 5 stars Reviewed 18 May 2013 via mobile

Stayed overnight and would go back. Rooms are well appointed and hotel has lovely garden. Secure car park welcome addition to give confidence car will be safe. Good deal via hotel website making stay good value

Was this review helpful? Yes
John_Scott_Pinewood, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
20 May 2013

Dear Guest, Thank you for your positive comments regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. I will certainly communicate your kind words to my team. I look forward to welcoming you back to the hotel in the near future. Thank you again. Kind regards John Scott General Manager BEST WESTERN PLUS PINEWOOD ON WILMSLOW More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“A lovely night”
4 of 5 stars Reviewed 18 May 2013 via mobile

Very nice hotel, friendly helpful staff. The food there was beautiful but for the price I would have expected more of it. The beds were huge. We had a great night their and would recommend to anyone. The staff were great even though they were clearly busy with a wedding

Was this review helpful? Yes
John_Scott_Pinewood, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
20 May 2013

Dear Guest, Thank you for your positive comments regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. I will certainly communicate your kind words to my team. I look forward to welcoming you back to the hotel in the near future. Thank you again. Kind regards John Scott General Manager BEST WESTERN PLUS PINEWOOD ON WILMSLOW More

Manchester, United Kingdom
1 review
“WILL NOT GO BACK.”
1 of 5 stars Reviewed 14 May 2013

Stayed at The Best Western, Pinewood last weekend whilst attending a friends wedding in Styal. Location was good, easy to find, staff friendly... but on arrival noticed how small the bed was (paid for a double, was more like queen) However as we were leaving for the wedding we didn't have time to ask to change. Also saw a friends... More

Was this review helpful? Yes
John_Scott_Pinewood, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
15 May 2013

Dear Neil Thank you for giving me the opportunity to discuss your concerns in more detail over the telephone I do appreciate your time. I have made my team aware of your overall experience at the hotel to ensure that my other guests do not experience the same issues as you have done. I do apologise for the inconvenience caused... More

Yorkshire
Top Contributor
56 reviews 56 reviews
12 hotel reviews
Reviews in 35 cities Reviews in 35 cities
50 helpful votes 50 helpful votes
“Disappointed but not fault of Hotel”
3 of 5 stars Reviewed 11 May 2013

Booked hotel for one night through expedia and was not planning to arrive until late in the evening. I arrive at 22.30 and the reception staff was very friendly but when they started to look for my booking it had not been passed through from Expedia. The hotel was busy and no standard rooms were available. They found me one... More

Was this review helpful? Yes
John_Scott_Pinewood, Manager at BEST WESTERN PLUS Pinewood on Wilmslow, responded to this review
12 May 2013

Dear Guest Thank you for your feedback regards to your overall experience at BEST WESTERN PLUS Pinewood on Wilmslow. I do apologise for the inconvenience caused on this occasion regarding your reservation at the Hotel and I will certainly look into this matter with Expedia to make an understanding of what happened to your reservation. Thank you for your kind... More

 
 
BEST WESTERN PLUS Pinewood on Wilmslow
BEST WESTERN PLUS Pinewood on Wilmslow
4.0 of 5 stars 101 reviews
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Additional Information about BEST WESTERN PLUS Pinewood on Wilmslow

Also Known As:
Best Western Pinewood On Wilmslow Hotel Handforth
Best Western Pinewood On Wilmslow Hotel
Menzies Pinewood Manchester
Hotel Menzies Pinewood
Address: 180 Wilmslow Road, Handforth SK9 3LG, England (Formerly Pinewood Hotel)
Phone Number:
Region: United Kingdom > England > Cheshire > Handforth
Amenities:
Bar/Lounge Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Handforth
Price Range: €
Hotel Class:4 star (4*)
Reservation Options:
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BEST WESTERN PLUS Pinewood on Wilmslow
180 Wilmslow Road
Handforth SK9 3LG
England
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