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All 9 Crewe hotels

Crewe Hall

4.0 of 5
Weston Road, Crewe CW1 6UZ, England
Hotel amenities
Crewe Hall
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85%
Ranked #1 of 9 hotels in Crewe
Most recent review
5 of 5 stars Reviewed 21 May 2013
Cynthia A London, United Kingdom
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732 reviews from our community

Traveller rating
    400
    213
    70
    36
    13
See reviews for
Families
101
 
Couples
308
 
Solo
15
 
Business
116
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
London, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Stayed overnight for a conference. The most striking features are the drive up to the hall and the elaborate decor of the main reception. The check-in and out was quick and easy. The rooms was spacious with hot drink facility and great bathroom. The bar was small but cozy and so was the tea room which had a great English... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
23 May 2013

Dear Cynthia A, Thank you for your review. I'm delighted that you thoroughly enjoyed your stay with us and got to explore all the areas of the Hotel. We are very proud that we have both old world and new world architecture at the hotel and it is always nice when guests comment on both parts of the hotel. I... More

Derby, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 May 2013 NEW

This was a great weekend , stopped in the modern extension of the hall as it is closer to the Spa area, bedroom and bathroom excellent. Staff very helpful and professional, food excellent, self serve breakfast plenty of choices. Spa area good, busy on the Saturday, all the treatments we had were very good, certainly would go back, an excellent... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
23 May 2013

Dear Julieann2003, I'm really pleased that you enjoyed your recent spa break at Crewe Hall. Whilst we open our doors to guests with many a different purposes for visiting we always strive to treat each guest individually and our team will always do what they can to make your stay individual and memorable. I look forward to welcoming you back... More

Horsham, England, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 19 May 2013 NEW

Stayed in a suite in April 2013. The old building certainly makes an impression! Beautifully preserved old manor house with bags of charm. Make sure you go exploring! During our stay, there was a couple of weddings and conventions going on and lots of people in the hotel - no disturbances, no noise, no problem! Stayed on a DBB basis... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
23 May 2013

Dear Alan K, Thank you for your review. I'm really pleased that you enjoyed your stay overall and can only apologise thatthe room cleanliness was questionable. Whilst this should never have happened I am pleased that our housekeeping team reacted immediately to the issue and offered you a gesture of goodwill. I do hope we have the opportunity to welcome... More

1 review
3 of 5 stars Reviewed 18 May 2013 NEW via mobile

We paid £175 for a standard room for 1 night. Despite the room service menu offering items they where unavailable when ordering via the phone. Draft beer awful and undrinkable, both carsberg and San Miguel tasted 'off', we where offered bottled beer for the same cost, yet half the amount. Very over priced would not stay again

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CreweHallOps, Manager at Crewe Hall, responded to this review
23 May 2013

Dear Redstrawberrypie, Thank you for reviewing Crewe Hall. I am really sorry to read that you did not enjoy your stay with us. I further thank you for contacting me personally about the issues you encountered and I have responded to you privately. If you would like to discuss any of the issues you have mentioned in more detail then... More

Swansea, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

Me and my husband stayed here following a funeral away from home. I explained to the staff why we were late and they were so helpful and courteous. It was a shame we were not in the mood for enjoyment as the room was lovely. Big and spotless. The shower was powerful and the bathroom supplies were of good quality.... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
23 May 2013

Dear hartzcarz, Thank you for taking the time to review Crewe Hall. I am sorry that your stay on this occasion was marred due to personal reasons however I am pleased that our team were understanding to your needs and looked after you well. As you say, please do visit in the future as we very much look forward to... More

Limerick
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

The staff in this hotel are an absolute credit to the hotel, the girls I met over the couple of days were some of the nicest people I have met, they genuinely cared about their guests, and went out of their way to accomodate us. Hayley and Laura were just sensational on reception, a pleasure to deal with, and so... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
23 May 2013

Dear Liz L, Thank you for your review. I'm delighted that our team have left such a positive lasting impression on you. We have a great team at Crewe Hall who have a natural and genuine desire to look after our guests. I will be sharing your kind feedback with both Laura and Hayley in due course. I hope we... More

England
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 via mobile

I went for an all over massage today, well or I can say is wow. I explained I felt a little stressed from work life and Carol (the beautician) really made time to explain all the different oils and what they did. I have to say I went out of there feeling like I was on cloud nine, It did... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
23 May 2013

Dear Chic11England, Thank you for your review. I'm really pleased that you enjoyed your spa treatment with Carol. Our spa therapists have a wealth of experience in their field of work and will always tailor each treatment to the individual. I hope you got home safely after being thoroughly relaxed!! Kind regards Martin Heap Operations Manager More

Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2013

We have stayed at the wonderful Crewe hall several times in the past, so decided to hold our family celebrations at the hotel. We were quite a large group containing both kids and a dog!! The hotel did not fail to impress again, we booked several rooms in both the newer part and the lovely old hall section. The room... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
14 May 2013

Dear OrangeK1, Welcome back to Crewe Hall. I'm delighted that our team looked after you well for your family celebration and that we continue to impress you with what we do. I look forward to welcoming you back soon. Kind regards Martin Heap Operations Manager More

Stafford, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

I booked this via our work booking system. What a surprise... As the taxi pulled into the drive you realise the grandeur of this hotel. The welcome is exceptional, all staff genuine, escorted to my room and given information on the hotel. The old house is amazing we had a wander into the grand rooms soaking up the history. The... More

Was this review helpful? Yes 1
CreweHallOps, Manager at Crewe Hall, responded to this review
14 May 2013

Dear Sharon W, Thank you for taking the time to review Crewe Hall. I'm delighted that you have discovered Crewe Hall and the wonderful history and character that we offer. We work tirelessly to maintain the original features so that our guests get so much more than a conventional stay at a Hotel. I look forward to welcoming you back... More

Stafford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 May 2013

Great hotel, stunning surroundings and food. Just had a long weekend at this marvellous facility. The service is excellent from the reception to the bar and restaurant. Prices in the restaurant are reasonable and the quality of the food is excellent. Drinks (wine, spirits) are on the expensive side but you expect to pay more in these surroundings. I will... More

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CreweHallOps, Manager at Crewe Hall, responded to this review
11 May 2013

Dear Tony L, Thank you for your review. I'm delighted that you enjoyed your spa break at Crewe Hall and that you thoroughly enjoyed both our hotel and the service provided. I very much look forward to welcoming you back to Crewe Hall soon. Kind regards Martin Heap Operations Manager More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Very good(31)
  • Spa Break(25)
  • New part(17)
  • Old part(14)
  • Staff were friendly(10)
  • Afternoon tea(10)
  • Evening meals(10)
  • Leisure facilities(9)
  • New wing(8)
  • Pool area(7)

Additional Information about Crewe Hall

Address: Weston Road, Crewe CW1 6UZ, England
Region: United Kingdom > England > Cheshire > Crewe
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Crewe
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
A superb 17th century hotel located in Crewe in Cheshire. This Grade I listed building has been attracting refined guests since the 17th century, including our current monarch Queen Elizabeth II. This hotel is a fine mix of historic Jacobean and sharp 21st century architecture. The magnificent history oozes throughout the hotel from exquisite marble fireplaces to stained glass windows. Yet the contemporary edge of Crewe Hall can be found throughout the hotel from the revolving bar in the brasserie to the state-of-the-art leisure club. The hotel has 117 spacious, comfortable bedrooms, some are located in the historic old building but majority can be found in the new contemporary wing. Just minutes from the M6 motorway, Crewe Hall is only 24 miles from Chester’s sights and shops and close to Liverpool and Manchester.Crewe Hall is home to a modern conference and events centre. It is very impressive with both it's facilities and service that we offer you. Modern facilities, free Wi-Fi, extensive grounds and a meetings package that gives you total piece of mind, whether you’re brainstorming with the team or delivering an important message, Crewe Hall makes meetings easy. ... more   less 
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Also Known As:
Crewe Hall Hotel Crewe
Hall Hotel Crewe
Crewe Hall Hotel
Crewe Hall Cheshire

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Crewe Hall
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