My husband and I booked a two night stay whcih included some treatments, all of which were 25 minutes in total - we opted to extend the massage and facial to the full hour - definitely worthwhile! We booked several classes over the weekend as it wasn't busy the classes were very small which was great. The staff were all... More

A perfect day of pampering, from the minute we got there we were made to feel special, the treatments were lovely and the food was amazing.....Debbie I. The treatment reception went above and beyond her duties, she was excellent. Loved every minute of it. Now want to do a week of boot camp there...better start saving

I had a 2 night stay at Henlow. I booked a premiere room as that was all they had left as I booked at short notice. But it was well worth it. The room was excellent, good size, comfortable, with great views. The food was excellent, you could be as healthy or not as you wanted. Either way the food... More

Having spent £500 my friend and I expected great things from Champneys. The decor is dated, some of the staff are particularly helpful others are downright rude, the food is pretty bad and the pool changing rooms weren't clean. I didnt feel pampered I felt like it was a bit of a slog. Food- because it's salt free gluten free... More

I had a wonderful day at Henlow. The weather was beautiful so I was able to sit outside and relax. It was a quiet day guest wise which was fine and at times I felt I was the only guest there! lunch as always was very tasty and there were tables and umbrellas on the terrace. I had a very... More

Shambles! Met with "u are my last guests to arrive" when arrived at 5.30 which made feel late when I explained part of wider trip. Massages expressly booked at 18.30 had been cancelled and merged with facial at lunchtime next day. Palaver to rebook and doesn't make up for fact I didn't get my much looked forward to massage on... More

My friend and I have recently returned from a very relaxing two day stay at Henlow. The staff were very helpful and friendly, especially at the Spa reception. The restaurant and outside dining space were fresh and inviting and the cuisine thoughtful, tasty and well planned. In terms of treatments, Henlow has an extensive range, we particularly enjoyed the thalasotherepy... More

I took my daughter to Henlow Grange for a day of pampering. I've been before but it was my daughters first visit. As always it was a wonderful day. All staff we encountered we're exceptional-professional and helpful. Lunch was excellent and even my fussy daughter found plenty to choose from. Our treatment were bliss. We will definitely be returning.

Was taken to Henlow Grange as a special birthday surprise, what a let down! Paid for early checkin and room, was told on arrival rooms ready at 3pm. Staff shortage in restaurant, after an hours wait had only been served bread and water. Staff handling food without gloves and scratching their face. Lockers, many out of action! They forgot to... More