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Dreams Tulum Resort & Spa

4.0 of 5
Carretera Chetumal Puerto Juarez KM 236.7, Akumal 77780, Mexico
Hotel amenities
Dreams Tulum Resort & Spa
Ranked #13 of 20 hotels in Akumal
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2,562 reviews from our community

Traveller rating
    1,241
    720
    296
    180
    125
See reviews for
Families
796
 
Couples
1067
 
Solo
25
 
Business
31
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chichester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 23 May 2013 NEW via mobile

This was our first visit to the Riviera Maya so we cannot compare this hotel against similar ones in the area. Overall the food and entertainment were good. Hotel is a little isolated and you need transport to get anywhere. We were given an old room with old bathroom fittings and a terrible damp smell. It took the hotel three... More

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mdurand
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

Pro's Entertainment staff. Alex, Hector, Francia, Oscar, Penelope and Sebastian are the best team we have ever encountered and we have been to 12 different resorts in Mexico. They have so many activities planned all day long that we did not feel the need to leave the resort. Food and service was very good at all of the restaurants and... More

Was this review helpful? Yes 2
British Columbia
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 22 May 2013 NEW

BACKGROUND: My wife and I have travelled extensively and have visited Mexico on over 20 separate occasions staying in places such as Mazatlan, Puerto Vallarta, Nuevo Vallarta, Manzanillo, Ixtapa, Cabo San Lucas and the Mayan Riviera. Specifically, we have stayed in the Mayan Riviera at the Barcelo Maya and Bahia Principe Resorts. On this occasion we stayed at Dreams Tulum... More

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Bethesda, Maryland
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 21 May 2013 NEW

This had to be the most disappointing experience for me. I have been to Cancun and the Riviera Maya many times and have never experienced a trip that was so terrible. The rooms were dark and dismal, the bathrooms were old and needed to be updated. The bed was very hard and uncomfortable and I woke up with a terrible... More

Was this review helpful? Yes 3
Boston, Massachusetts
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

We first visited Dreams Tulum in April of 2012. It was such a PERFECT week that we returned in 2013. I cannot say enough about this resort. Absolute relaxation, wonderfully attentive staff, great food, gorgeous rooms, meticulously maintained gardens, beautiful beach. My children, ages 8 and 9, spent a lot of time at the Explorer's Club -- what a fabulous... More

Was this review helpful? Yes 1
Indy
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 16 May 2013

We could not have been happier with the service, our room, the friendly staff, the food and the location! We took 3 different excursions, to Chichen Itza (fascinating, hoardes of peddlers and very hot!), snorkeling from Playa del Carmen (nothing extraordinary about this) and down to Puenta Allen, a natural preserve where we were able to observe giant sea turtles... More

Was this review helpful? Yes 2
Edmonton, Alberta
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 16 May 2013

**WARNING: I am very detailed so this review is long! Maybe we are just spoiled now after staying at the Barcelo Beach Resort near Playa del Carmen on our last trip but this is my honest experience and opinion of the Dreams Tulum resort. Travel/distance: We travelled here from May 4-11 for a friends wedding and booked through Marlin Travel/Sunwing... More

Was this review helpful? Yes 3
Milwaukee, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 15 May 2013

Honest review of Dreams Tulum, pros and cons and comparing this to our prior experience of staying in Playa Del Carmen at a Riu. Hubby and I have been to Mexico about 4 times now. Ages 31, travelled to Dreams Tulum with our 18 month old for a family member's wedding. Booked: through travel agent, Apple Vacations. Transfer from airport... More

Was this review helpful? Yes 3
Huntly, United Kingdom
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 14 May 2013

Excellently located for visiting all the Mayan ruins such as tulum itself,coba and of course chit zen it's a...the hotel caters for the North American market but we found it a fun place with more evening entertainment than we expected..the a la carte restaurants were particularly good and the staff tried very hard to please

Was this review helpful? Yes 1
Sterling Heights, Mi
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 13 May 2013

I stayed at Dreams Tulum last March and this hotel had its ups and downs but overall I really enjoyed it. GROUNDS: The property is large and grand. Beautiful fountains welcome you with greenery and flowers everywhere. It was PERFECTLY manicured and clean. This is one of the highlights of the hotel. It feels very luxurious. The downfall is that... More

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Hotel Summarization (Beta)

What travellers say

  • Room service(93)
  • Very good(91)
  • World cafe(76)
  • Entertainment staff(74)
  • Great time(51)
  • Kid Club(38)
  • Italian restaurant(31)
  • Ocean views(30)
  • Junior suite(26)
  • Cancun airport(22)

Additional Information about Dreams Tulum Resort & Spa

Address: Carretera Chetumal Puerto Juarez KM 236.7, Akumal 77780, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotels in Akumal
#5 Luxury Hotels in Akumal
#6 On the Beach Hotels in Akumal
#9 Top resorts Hotels in Akumal
#9 Family Hotels in Akumal
Price Range: €€€
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Dreams Tulum
Dreams Tulum Hotel
Dreams Tulum Resort Spa
Dreams Tulum Resort
Dreams Tulum Riviera Maya
Dreams Resort Tulum
Dreams Tulum Mexico
Sunscape Tulum
Dreams Resort Spa Tulum
Dreams Tulum Resort & Spa Riviera Maya, Mexico - Akumal

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Dreams Tulum Resort & Spa
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