Grand Palladium Colonial Resort & Spa (Riviera Maya, Mexico - Akumal) - All-inclusive Resort Reviews

Also Known As:: Grand Palladium Colonial Hotel; Grand Palladium Colonial; Grand Palladium; Palladium Colonial; Grand Palladium Colonial Resort; Grand Palladium Colonial Resort Spa; Hotel Grand Palladium Colonial; Grand Palladium Mexico; Colonial Palladium Grand; Grand Palladium Colonial Resort & Spa Riviera Maya, Mexico - Akumal

Address: Carretera Chetumal-Puerto Juarez Km, 256-100 | Municipio Solidaridad, Akumal 77710, Mexico

Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free Parking Children Activities Restaurant Suites Swimming Pool Wheelchair access

Hotel Style:

#1 Top resorts Hotels in Akumal

#2 On the Beach Hotels in Akumal

#4 Family Hotels in Akumal

#4 Romantic Hotels in Akumal

Price Range: €€

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: The Grand Palladium Colonial Resort & Spa is located on a spectacular, private Caribbean beach-front complex that boasts of 800 meters of white, fine sand and turquoise blue waters. Guests of the Grand Palladium Colonial are invited to use the facilities provided by the adjoining Grand Palladium White Sand Resort & Spa, the Grand Palladium Kantenah Resort & Spa, and the Grand Palladium Riviera Resort & Spa, with the exception of the Royal Suite facilities. ... more less

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1,959 reviews from our community

See which rooms travellers prefer - 331 traveller tips

BuckeyeGin

Kentucky

Reviewer

5 reviews

5 hotel reviews

Reviews in 4 cities

8 helpful votes

“Our trip”

Reviewed 19 May 2013 NEW

We have been to the Grand Palladium and have always enjoyed ourselves. We have stayed at the Colonial, Katenah, and the Royal Suites. We enjoyed everyone of them. We have always had a Mayan Suite. We like those rooms because they have the outside showers. Just something different. No one can see you, if you are worried about that. We... More

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Dino M

Grand Rapids, Michigan, United States

1 review

“waste of money”

I just returned from Grand Palladium stayed there with my wife and two kids from 05/07/13 to 05/17/13 and i never left any reviews for any resorts but I had to say this for this one I was in Mexico many times and always had fun but this time was different buffets same food every day what you eat for... More

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Timprice252

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 5 cities

25 helpful votes

“To many people sick!!..”

Reviewed 18 May 2013 NEW via mobile

Firstly I'd like to say this is a very nice resort and its our second visit... There is a problem here at the moment with the amount of people getting sick, when you ask them about this problem they just blame people drinking to much or eating to much food!!.. The front desk said there wasn't a problem, just like... More

windlemanBurnley

burnley

4 reviews

4 hotel reviews

16 helpful votes

“GREAT TIME AT THE COLONIAL”

Reviewed 17 May 2013 NEW

We have just returned from 2 weeks at the Grand Palladium Colonial and had a fantastic time. I will just summarise our experience so not to duplicate the previous good reviews. Rooms are adequate and clean, mini bar stocked daily. Pool areas great - adults or family pools to choose from, all have bars. Beach is nice and long, white... More

Was this review helpful? Yes 6

Dear windlemanBurnley, Thank you for taking time to share with us your comments. Have a nice day!! Best regards, Banesa Burque Resident Manager More

tedztoy

Maryland

Reviews in 3 cities

10 helpful votes

“The good the bad and the UGLY!!!”

Reviewed 16 May 2013 NEW

Arrived May 8th and was quickly taken to our room, was not given what we had hoped and emailed and requested but that was okay....even though others were upgraded closer to the pool and had not even asked to be. Room a bit musty with lots of ants and a smashed cookie in the middle of the floor. Very plain... More

Dear tedztoy, First of all, I would like to offer our apologies for any incident that you have had during your stay with us. The opinion of our guest it’s very important for us. Regarding the health inconveniences that you suffered during your stay, I have to say that we have been checking all our daily medical reports and we... More

amlazyAlabama

Alabama

4 helpful votes

“Bad First lmpression”

Arrived at Grand Palladium today and was shocked at the lack of welcome or customer focus. Front desk staff reception was indifferent and lunch buffet worsr. Yhere was no one to direct us to a table and after 20 minutrs we finally got seat. I am very surprised at resort given whatI have seenso far.It does not compare to Sandals... More

Dear amlazyAlabama, I am sorry to know that you have had a bad first impression. We are for help you with anything so please, ask for Eduardo Ledesma or Alberto Gallegos at the Colonial Reception and they will help you. Best regards, Banesa Burque Resident Manager More

Brigette T

Victoria, Canada

“AMAZING”

Reviewed 15 May 2013 NEW

We stayed in the Mayan suite colonial, it was way more than i was expecting. we paid for the jr suite and since we were honeymooners we were upgraded! We were super excited. We spent two weeks, and did a lot of things! we met lots of people :) we actually made really good friends with one of the bar... More

Dear Brigette T, Thank you for your good comments and for your time. Don't hesitate to contact with us if we can help you with anything. With best regards, Banesa Burque Resident Manager More

CHRISSY007

Contributor

12 reviews

11 hotel reviews

Reviews in 7 cities

130 helpful votes

“FANTASTIC holiday again 100% amazing”

Reviewed 12 May 2013

We were back again to our home from home for 15 days from the 21st April..we went for the 8th Palladium Addicts get together with 275 friends from all around the world...we were totally spoilt and the hotel threw an amazing party for us. All the managers / directors / and animation staff attended and we had such fun...cant wait... More

Was this review helpful? Yes 8

See 5 more reviews by CHRISSY007 for Akumal

CHRISSY007 has 5 more reviews of Grand Palladium Colonial Resort & Spa

“ANOTHER TRUE 5 STAR VACATION”

Reviewed 6 October 2012
“Another Fantastic Holiday our home from home”

Reviewed 17 May 2012
“Amazing Xmas and New Year at this hotel”

Reviewed 12 January 2012
“Another AMAZING holiday at Colonial..just gets better and better”

Reviewed 2 June 2011
“THE TRUTH...THIS PLACE IS AN EXCEPTIONAL..PARADISE”

Reviewed 12 September 2010

Dear CHRISSY007, In behalf of Grand Palladium team, I would like to give you thank you for your good comments and your confidence in us. I will share your comments with the rest of the team. See you soon!! A big hug. Banesa Burque Resident Manager More

Galina P

Brooklyn, New York

2 reviews

2 helpful votes

“Fair hotel”

We came as a two families. The standard room was too small with shabby furniture. The rooms smelled mold. Our kids developed allergic cough. We tried for upgrade but the rooms were nicer but the smell was the same. We travel carribian and hotels have distinctive smell,but this was too much! They need to do remodeling! The beach and food... More

Dear Galina P, I would like to give you my apologies for the incidents that you have had during your vacation. I will share your comments with the rest of the team. This comments are help for improve our service and facilities. If we can help you with anything, don't hesitate to contact with us. Banesa Burque Resident Manager More

bwfcjus-john

Bolton, United Kingdom

12 helpful votes

“Paradise 2nd time round”

Reviewed 11 May 2013

The Grand Palladium is one of the nices place i have stayed , after coming here last March we decided to come back agian this April . It was as good as last year this time we stayed in the Colonial as last year we stay in the kantenah both were just as nice but this year the kantenah as... More

Dear bwfcjus-john, Thank you for your good comments and your time. Have a nice day!! Banesa Burque Resident Manager More

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Grand Palladium Colonial Resort & Spa All-inclusive Resort Reviews, Riviera Maya, Mexico - Akumal

Grand Palladium Colonial Resort & Spa

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