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All 20 Akumal hotels

Grand Bahia Principe Akumal

3.5 of 5
Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
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Grand Bahia Principe Akumal
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Ranked #5 of 20 hotels in Akumal
Most recent review
4 of 5 stars Reviewed 18 June 2013
candida e Catskill, New York
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3,687 reviews from our community

Traveller rating
    2,097
    1,005
    333
    165
    87
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Families
846
 
Couples
1371
 
Solo
26
 
Business
16
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Catskill, New York
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 18 June 2013 NEW

We have been to Bahia Akumal several times. The Beach is wonderful, clean, wide quiet and lots of lagoons for snorkelling. Beach bars are plentifull. The service is great. Ask for what you want and you will get it. Priscilla, our concierge makes all the difference. She is helpful and follows up. The food is totally edible and some of... More

Was this review helpful? Yes 1
See 2 more reviews by candida e for Akumal
Phoenix, Arizona, United States
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

We stayed at Grand Bahia Principe Akumal from June 2nd to June 11th and had an amazing time. This resort is beautiful. We really enjoyed ourselves. I’m putting a lot of tips in here, so read on for tips to help you on your stay. The resort: Extremely clean and well-manicured. The staff was very friendly. They all speak English... More

Was this review helpful? Yes 2
Lincolnshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

Stayed here for 2 weeks from the 30th May - 13th July and was on the plane diverted to Bermuda due to the toilets blocking!!! The flight itself was ok the food on the plane wasn't great on the outbound journey and after losing a day of our holiday we just wanted to get to the resort. First impressions of... More

Was this review helpful? Yes 2
Ingatestone, United Kingdom
1 review
2 of 5 stars Reviewed 17 June 2013 NEW

I spent 2 weeks at this resort from 30th May 13 to 13th June 13. I am a seasoned traveller having travelled extensively worldwide. First the good bits. The grounds are nicely kept but are vast and so involve a fair bit of walking, although transport is available to the major areas. The rooms are quite big and comfortable. The... More

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Greensboro, North Carolina
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 June 2013 NEW

My husband and I just got back from our 5 day stay at this resort. We had a blast! The place is absolutely gorgeous, the grounds are immaculately clean. Postcard perfect, everything you would imagine a Caribbean resort to look like. Everyone was so friendly and kind. Some areas of the water were a bit rocky (though not enough to... More

Was this review helpful? Yes 5
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear Trip advisor Member: We truly appreciate the time taken by you to share your feedback about the Grand Bahia Principe Akumal. We strive for ultimate guest satisfaction and comments such as yours, truly inspire us to maintain the high levels of service and to keep us on the good work We hope that this visit was the first of... More

Buffalo, Wyoming
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 June 2013 NEW

Spent 6 days here and had a great time. The staff was always helpful and friendly! Thank you to Priscilla for getting us settled in and making our restaurant reservations for us before we arrived. Beautiful beaches and pool areas cleaned daily. Entertainment teams did a nice job with poolside and beach activities. Had some difficulty with ants in our... More

Was this review helpful? Yes 1
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear Trip Advisor Member: Thank you for choosing Gran Bahia Principe Akumal, Riviera Maya and share your comments about your last stay with us We are glad to read that we got our main goal, which is your entire satisfaction with our services and installations. Messages like this ones, are the best tool to motivate all our staff. We invite... More

hampshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 16 June 2013 NEW

Myself and my boyfriend (aged 22 and 24) stayed at the Gran Bahia Principe Akumal from 30th May to 13th June, booking with Thomson/First Choice. Overall, we had a great time but as with any resort, there will always be positives and negatives and therefore I will try and give a fair review of the hotel to help you decide... More

Was this review helpful? Yes 4
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear trip advisor Member: Thank you very much for taking the time to write us such a detailed review about the Grand Bahia Principe Akumal. It will certainly help us to keep focus on costumer satisfaction and fulfillment of our hotel standards. We will take actions in order to meet our values, which are the full satisfaction of our guests.... More

Handforth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 June 2013 NEW

We have just arrived home from the akumal 15/6/13 when we pulled up we thought wow it really looked grand. well where do I start. The rooms are full of bugs you share your bed with them when you ask the front desk to get rid of them they say yes but it never happens. you get eaten alive does... More

Was this review helpful? Yes 1
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear Linda: Thank you for taking the time to share you feedback with the Tripadvisor community about your vacations at the Grand Bahia Principe Akumal. We sincerely apologize for any bad impressions caused by the service and the conditions of the rooms. Rest assured that your feedback will be shared to the concerning areas for its consideration. We hope to... More

Bridgwater, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

Stayed here with my husband from 30th May for two weeks .At first sight it looks a beautiful hotel .It has marble floors and thatched roofs which look lovely .However when it rains the floors become like an ice rink as the rain comes in through the roof in several places and makes the floor very slippery. I saw many... More

Was this review helpful? Yes 3
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
18 June 2013

Dear Liz: We would like to thank you for taking the time to share your feedback with us regarding your recent visit at the Grand Bahia Principe Akumal. We continuously strive to create the best possible experience for our guests so your review will be an important tool of improvement. Once again, thank you for expressing your opinion; as we... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 15 June 2013 NEW via mobile

This is the most disgusting hotel that we have ever had the misfortune of staying in, myself and my partner have been fortunate enough to travel extensivley over the years and nothing has ever come close to this. The rooms may have been a decent size but they were dated and the floors had huge cracks running through them with... More

Was this review helpful? Yes 1
RRPP A, Public Relations Executive at Grand Bahia Principe Akumal, responded to this review
17 June 2013

Dear Trip advisor Member: First and foremost, we would like to thank you for taking the time to share your feedback regarding your recent stay with us at the Grand Bahia Principe Akumal. All guest feedback, both positive and negative, allows us the opportunity to improve our services. Please, rest assured that all of your review has been shared with... More

 
 
Grand Bahia Principe Akumal
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Additional Information about Grand Bahia Principe Akumal

Also Known As:
Bahia Principe Akumal
Gran Bahia Principe Akumal
Bahia Principe
Bahia Principle
Bahia Principe Mexico
Gran Bahia Principe Hotel Akumal
Mexico Bahia Principe
Bahia Principe Tulum
Bahia Principe Riviera Maya
Grand Bahia Principe Akumal Riviera Maya, Mexico
Address: Playa AventurasCtra. Chetumal - Cancun, km. 250, Akumal 77760, Mexico
Phone Number:
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Akumal
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotels in Akumal
#3 Top resorts Hotels in Akumal
#6 Family Hotels in Akumal
#9 Romantic Hotels in Akumal
Price Range: €€
Hotel Class:3.5 star (3.5*)
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