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Novotel Toronto Vaughan Centre

3.0 of 5
200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
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Novotel Toronto Vaughan Centre
Ranked #3 of 12 hotels in Vaughan
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110 reviews from our community

Traveller rating
    48
    50
    6
    2
    4
See reviews for
Families
29
 
Couples
21
 
Solo
9
 
Business
36
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Winnipeg, Canada
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 May 2013 NEW

Very nice hotel, new and very fancy! Huge mall right across the street, with Bass Pro Shop, and LEGOLAND. WOW!!! Amazing!!! The hotel itself was very nice, very friendly at front desk on check in, Alexandria was great and very helpful. Checked in late at night, and couldn't find how to close the curtain to make room dark. Had the... More

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Edmonton, Alberta, Canada
1 review
5 of 5 stars Reviewed 13 May 2013

Very nice hotel. It was close to my business meeting which fit my requirements. The restaurant and bar service was a little slow, but the front desk was very good. The snack shop is expensive. Very european feel.

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Review collected in partnership with Accorhotels.com

Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review
15 May 2013

Dear kmkey, Thank you for review and rating us 5 out of 5. I was happy to see that our location was suitable for your business meeting and will review your comments with my team as it relates to service. I would like to ensure we are always providing the best that we can. We look forward to you next... More

2 reviews
5 of 5 stars Reviewed 11 May 2013 via mobile

I stayed at this hotel last year-it was beautiful. I loved the decor-it has a very modern artistic look to it which to me was very appealing. I thought the front desk were great-friendly and great sense of humour! I loved the rooms-the shower was a bit confusing to me though lol! To be honest I didn't notice anything about... More

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Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review
15 May 2013

Dear SavvyD_79, Thank you for your return visit and taking the time to provide some comments from your recent experience. I appreciate your rating 5 out of 5 however, I am sorry to hear that our service in the lounge was not all that it could be. I will be sure to address this with team and hope that you... More

River Falls, Wisconsin
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013

The employees were very nice & helpful. The rooms should have had combo bathtub/ showers. It does need some minor updates & brighter colors. Maid service was also excellent. A safety deposit box was in the room as well.

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Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review
15 May 2013

Dear Stever57, Thank you for taking the time to provide some feedback on your recent experience in the hotel. I appreciate your rating 5 out of 5 and will take into consideration your comments. In terms of the bathtub and shower combination, we in fact do have one room in the hotel with this set up. Please ask for our... More

Bologna
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 10 May 2013

Novotel Toronto Vaughan Centre is a nice and comfortable place to stay in Toronto. Staff kind and helpful, good value for money, nice and comfortable rooms and conveniently located on the way from the airport to downtown. These plus made me choice this hotel as my place while I am in Toronto. The French touch adds a note of charm... More

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Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review
15 May 2013

Dear pddignazio, I am happy to hear that our location and hotel met your expectations. I appreciate the rating 5 out of 5 and look forward to your return visit with us. Kindest regards, Frank Russo More

Quebec City, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 May 2013

The staff was very accommodating, quick, courteous, service. The breakfast buffet we had was good, with lots of choice. Every aspect of the hotel is modern with a european influence. My wife and I recommend Novotel and will definitely stay here again.

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Review collected in partnership with Accorhotels.com

Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review
10 May 2013

Dear CruiseSkiPete, Thank you for the perfect rating 5 out of 5...It is greatly appreciated and we look forward to welcoming you back soon. Kindest regards, Frank More

Ottawa
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

I booked this online after flip flopping back and forth between the Loft hotel just around the corner. My boyfriend and I were headed to Wonderland for the weekend and wanted something close. VERY happy with the decision! First bonus point went to the fact that they let us check in early.. EARLY! more time for wonderland!! The hotel is... More

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Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review
10 May 2013

Dear Shmape, Thank you for the perfect rating 5 out of 5. I am very happy to see that our team was able to exceed your expectations and provide you with that one on one service. Its OK about the shampoo, let me know when you are back in and I will be sure to add a few extra in... More

Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 May 2013

The first room we got did not have wifi. Staff was aware this section of the hotel did not have wifi. After a call to the front desk, they switched rooms. The next room had a 2" gap in the center of the bathroom door, which faces into the room, no privacy if you are sharing a room. Our first... More

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Review collected in partnership with Accorhotels.com

Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review
10 May 2013

Dear Lost80, Thank you for taking the time to share your comments regarding your stay. I am certainly disappointed that our Wifi and Room was not all that it could have been. Exceptional service is what we strive to be known for. My apologies if the room did not meet your expectations, specifically with the bathroom doors and Wifi access,... More

Neuchatel, Switzerland
Top Contributor
66 reviews 66 reviews
35 hotel reviews
Reviews in 31 cities Reviews in 31 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 May 2013

To be honest I was booked into the wrong Novotel; I had wanted to be at North York! However the hotel is very comfortable but sort of in the middle of nowhere or what still appears to be undeveloped wasteland. Appeared to be well situated for the airport and it was just offf the motorway. Also well situated for the... More

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Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review
10 May 2013

Dear GrantR484, Thank you for the excellent rating and although I was sorry to hear that you booked at the wrong Novotel, I was happy to see that we met your expectations and your overall experience was positive. I can appreciate your comment about location as we were one of the first hotels behind Vaughan Mills however the City of... More

Pico Rivera, California
Top Contributor
58 reviews 58 reviews
30 hotel reviews
Reviews in 32 cities Reviews in 32 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 25 April 2013

Stayed here one night on our way through the GTA. Perfect location, right off the 400. Got a king accessible room, was the only room left I guess, but it was huge! Lots of room to stretch out and the bathroom was plus-sized too. After a long day driving it was a nice, comfy, quiet room...we wanted to just stay... More

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Frank R, General Manager at Novotel Toronto Vaughan Centre, responded to this review
10 May 2013

Dear catchmeify00can, Thank you for the 5 out of 5 rating. I was very happy to see that your overall experience was positive and that our beds provided that perfect night sleep. Looking forward to your next visit with hopes that you will have the time to experience our other facilities available in the Hotel. Maybe even make some time... More

 
 
Novotel Toronto Vaughan Centre
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Additional Information about Novotel Toronto Vaughan Centre

Also Known As:
Novotel Toronto Vaughan Centre Hotel Vaughan
Novotel Toronto Vaughan Centre Hotel
Address: 200 Bass Pro Mills Dr, Vaughan, Ontario L4K 0B9, Canada
Phone Number:
Region: Canada > Ontario > Vaughan
Amenities:
Bar/Lounge Fitness Centre Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Vaughan
#4 Family Hotels in Vaughan
Price Range: €€
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The hotel is located in one of Canada’s fastest growing cities;“The City of Vaughan, the City above Toronto”. In the heart of agrowing corporate centre, it is a perfect location for business.The proximity of attractions like Canada’s Wonderland andVaughan Mills Mall will appease the family shopper, historybuff and thrill seeker. The Novotel is the ideal hotel for yourleisure or business experience. ... more   less 
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