Parking lot...when you arrive at the hotel you meet a gate. You can't park the car in front of the gate. You can't park the car near the gate as the hotel casino's bodyguard will tell you to go away. Even if you have parking you will necessarily have a parking space. It's a jungle. If you pay by card... More

In June 2012, we stayed for four nights all inclusive. As we got the keys we couldn't find the elevator as it was in the back side of the lobby to get there we had to climb 5 heavy steps with the baggage. Old elevator only one for the hotel. The rooms were not spacious old style with no bathtub,... More

Very very bad service , we had mouse in our room, they didn't give us new towels when we needed no matter what!!!, alcohol in the casino fake, they only give the real one to big tables from the shell behind, we had a bug in our soup, this is one of the worst hotel I have ever been!!!! service... More

the service is not the best.. but the service that you got for the price, it's worth... all the club's is a walk time.. the shoping street is outside from the hotel.. he is 50 meter from the sea, it's good and nice to be with friend..

in the first day no one told us we cant put music in the rooms ! in the second day many people put music and we to from my ipod touch and small speakers.. in around 23:00-23:30 two security guys with a shocker and a club enter to our room while pushing one of the girls was inside . they... More

we stayed at this hotel for 4 nights great location just a few minutes from the casino good price for hotel that gives what ever you payed for we enjoyed our vacation there they were very freindly and warm.....

Food terrible ............. cold and the same every meal ..... no choice........ worse food iv ever had.. Ate out most of my 12 night stay......... The only staff nice to us was the cleaner the rest were rude, arrogant and downright horrible people......... My advice is dont go to this hotel ......... you will regret it........... saved all year to... More

We arrived at this hotel at 05.30 in the morning, we were greeted at reception by a sour faced, aggressive woman who didn't understand English and was as cold as the bride of Frankenstein. There are 8 books at reception in various languages telling of local tours and attractions, none of which are in English. They certainly don't cater for... More

How i am gonna start ... reception dont speaks English well, you need to pay for your safety box (safety box is in the reception not in your room). first day we arrived there was no electricity in the hotel and our reservation was clear and they its true your voucher said something but we dont know !! what ever... More