Where to begin! At Check-In we were greeted with a gentlemen that was struggling to find our reservation, charged us the wrong rate, & attempted to described a $200 deposit that we were not made aware of anywhere on the web-site or upon making the reservation! This 20 minute process was all explained by the fact that it was his... More

Was a little surprised when we checked in to find that thay have a $200 security deposit requirement, repayable when you check out. Haven't seen this sort of thing before ! Presumably they get some rough guests. The room was clean and well furnished but I will make two comments... 1. The bathroom did not have an exhaust fan 2.... More

I found all the working staff to be the polite, honest, hard working, North Dakotan people I've grown to love. The management is a completely another story. Their accountantability rivals that of a Mexican 2 star resort. They were quick to assume that guests are idiots that don't know what the norm is, as far what is acceptable service. Forget... More

We booked a kids theme suite room with water park package and were very disappointed to find out after we had booked that the water park is only open during the evening hours which was no good for us as we didn't arrive until 8pm and then had to leave before 4pm the next day when it would open again.... More

We stayed there a few times. Awesome rooms. The water park is very good and my kids just love it, cause it is family friendly yet and has guards who ensure the safety of the visitors. It is a nice 2 day family retreat. Would recommend it to anybody.

Stayed on the 11th floor away from all the kids. The room was nice and very clean. The bed was comfy, but the pillows were a foot thick so I ended up useing a couple towels folded up for a pillow. Also they use an insane amount of bleach on the sheets and towels, the odor was so strong it... More

The hotel is connected to the Alerus Center and an indoor water park. We went there for a weekend at the beginning of spring break Friday, March 22 to Sunday March 24 - a 2 night stay. My wife had booked our room back in July of 2012 and we were guaranteed a rate of $169/night. Once we got there... More

Was quoted one rate ($159.00/night) when booked and then was charged ($204.00/night). Spent over $450.00 for two nights in a standard room. When I brought this up to staff, they said they couldn't do anything about it. Had also requested a cot several months prior and of course, they were all out. One of us had to sleep on floor.... More

My wife and three kids visited Canada inn at Grand Forks this past Easter weekend, and we had one of the worst dining experiences of our lives. Even the kids complained. The hotel itself is clean, and staff was professional. Minor irritants, like poor tv reception, a shower with minimal water pressure, lights not working, was pail in comparison to... More