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BEST WESTERN PLUS Heritage Hotel & Suites Reviews, Dickinson

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All 16 Dickinson hotels

BEST WESTERN PLUS Heritage Hotel & Suites

3.5 of 5
475 15th Street West, Dickinson, ND 58601
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BEST WESTERN PLUS Heritage Hotel & Suites
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Ranked #7 of 16 hotels in Dickinson
4.0 of 5 stars 32 Reviews
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32 reviews from our community

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Traveller rating
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Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Don't be fooled - keep looking”
2 of 5 stars Reviewed 28 May 2013

We planned a romantic getaway and booked 2 nights in a suite. Front desk staff was very friendly and first impression was good, but when we opened the door to our room we were very disappointed. There were stains on the chair, the furniture didn't match and didn't fit in the room. We immediately canceled our second night and booked... More

Was this review helpful? Yes
See 2 more reviews by Alicia C for Dickinson
GreatQuality, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review
30 May 2013

I apologize that we were not able to meet your needs. We are always looking for ways to improve and we thank you for your input. Front Desk Agent More

Horace
1 review
“Finally a Room in Dickinson”
5 of 5 stars Reviewed 5 March 2013

Review collected in partnership with Best Western

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GreatQuality, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review
30 May 2013

More

Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Good Place”
4 of 5 stars Reviewed 25 February 2013

The hotel is relatively new and still in good shape. They do a good job keeping the place looking nice and it's one of the better places to stay in Dickinson. Price is about what their competition is or a little less.

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Yuma, Arizona
1 review
1 helpful vote 1 helpful vote
“Best hotel ever and most friendly staff”
5 of 5 stars Reviewed 11 November 2012

I went to Best Western Plus in Dickinson, ND for my honeymoon. The room was spectacular, clean, and very comfy. The heater actually kept the room very warm which I liked. After we left, I remembered I left my coat. The hotel called us and they held my coat for a week before I picked it up. On top of... More

Was this review helpful? Yes 1
Heidi A, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review
13 November 2012

Thankyou for choosing to stay with us here in Dickinson. We appreciate that you have taken the time to give us a postive review, positive feed back is always appreciated! We look foward to serving you some time in the near future. Management More

bismarck, nd
1 review
“Comfortable room with nice appointments”
5 of 5 stars Reviewed 18 October 2012

Great place to stay. I have stayed here one other time and hoped that I was able to get a room here. I have had to stay at some other places in town when I have been unable to get in here. Very comfortable and quiet. I will definitely stay here again. Clean rooms and nice staff

Was this review helpful? Yes
BWDickinson, Front Office Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review
23 October 2012

Thank you for choosing to stay with us. Your feedback is greatly appriciated. We hope to serve you in the future again. Thank you Dianna More

Comox, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Not that expensive”
4 of 5 stars Reviewed 28 September 2012

This was a nice, easy to find BW Hotel. I booked last minute and got a 2 queen bed unit for $130 on a Saturday night, Sept 8. Nice room, nice bathroom, nice breakfast, quick stay. Would stay again. Busy parking lot. Nice staff at front desk.

Was this review helpful? Yes
Frank B, Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review
1 October 2012

Thank you for your positive review. We are glad that you enjoyed your stay with us and hope to see you again soon! Management More

Hendersonville, North Carolina
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
“Price gouging”
3 of 5 stars Reviewed 1 September 2012

This room was very expensive, and not worth the price. I'm also not sure why it is a Best Western Plus, since the room was small compared to other places we stayed in 13 other states on the trip we just completed. The staff was not friendly at all. Not one person greeted us when we came arrived, or any... More

Was this review helpful? Yes 2
Frank B, General Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review
3 September 2012

I sincerely apologize apologize for the air conditioning issue. Up until very recently, it has been our policy to keep the air conditioners on in anticipation of an impending arrival when the weather has been warm, but we received several complaints of the room being too cold. I am very sorry for your unhappy experience and can assure you we... More

Saskatchewan
Senior Contributor
45 reviews 45 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
“Good Stay”
3 of 5 stars Reviewed 18 August 2012

We just stayed overnight on a trip to Rapid City. The reservation was screwed up but they quickly made it right. The pool was small but clean. The complex is well located and easy to get to. The parking lot is clean and well set up. The room was clean and had a DVD player. Bed was very comfortable. The... More

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Frank B, General Manager at BEST WESTERN PLUS Heritage Hotel & Suites, responded to this review
20 August 2012

Thank you for your review. We are very happy that your experience with us was a positive one. More

Poteau, Oklahoma
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Clean and quiet, great stay”
4 of 5 stars Reviewed 13 July 2012

We stayed here after driving 22 hours from Oklahoma for my husband to put in an application with one of the oil companies in Williston, ND. We were exhausted and had called several hotels, we were lucky that this hotel had a room available. The front desk was very polite, quick and nice to deal with. We were allowed to... More

Was this review helpful? Yes 1
Management response:
16 July 2012

Thank you for your positive review of our hotel. We very much hope to see you again in the future. Frank Berry, General Manager. More

Mulkeytown, Illinois, United States
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“Superb stay”
5 of 5 stars Reviewed 28 June 2012

The staff is friendly and very helpful. I was told by my travel agent that the hotel was booked for my return trip and the lady at the desk made it possible for me to stay here when I returned for the month of August. The rooms are super clean and beds are comfortable. I stayed in the king suite... More

Was this review helpful? Yes
See 2 more reviews by Cheryl C for Dickinson
Management response:
30 June 2012

Thank you very much for taking the time to let us know that we made your stay an enjoyable one. We look forward to being of service to you in the future. Frank Berry, General Manager. More

 
 
BEST WESTERN PLUS Heritage Hotel & Suites
BEST WESTERN PLUS Heritage Hotel & Suites
4.0 of 5 stars 32 reviews
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Additional Information about BEST WESTERN PLUS Heritage Hotel & Suites

Address: 475 15th Street West, Dickinson, ND 58601
Phone Number:
Region: United States > North Dakota > Dickinson
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 16 hotels in Dickinson
Price Range: €€
Hotel Class:3.5 star (3.5*)
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BEST WESTERN PLUS Heritage Hotel & Suites
475 15th Street West
Dickinson, ND 58601
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