My family and I stayed here during Christmas while visiting family. We have always enjoyed staying at Embassy hotels that is why I did not even think about checking the bed for bed bugs before sleeping! Unfortunately, I did not know what bed bugs were. I thought you would not be able to see them. BIG MISTAKE!! The first night... More

Very clean, modern rooms. Very comfortable king size bed. Large bathroom. Only complaints for the room would be that the air conditioner was a bit noisy when it is was cycling on and off and we had one of the last rooms down the hall, which was quite the walk especially if you have mobility problems. The indoor pool and... More

This hotel is in downtown Winston-Salem and is convenient to restaurants, convention center, and the Stevens Center. It is a typical Embassy Suites with an atrium. I found staff to be very friendly and the rooms were spacious, clean, and appeared to be recently updated. Breakfast buffet had a nice selection. My only concern was that they seemed to be... More

Dale at the front desk is so kind and helpful. Manager's special (happy hour) is well done. Nice setting, too. WS is a charming town. Best place to stay downtown! More

Good staff, clean rooms, good breakfast just what a hotel should be nothing more nothing less. More

Stayed here before, but had an inside room. The windows in the rooms on the outside walls are only single pane. This is completely unacceptable for a hotel of this level in a downtown area. Even thought we were on the top floor, the noise prevented me from sleeping at all! Next time in Winston-Salem I'm going to try the... More

Apparently geared to the convention trade, the property is located in the heart of the downtown area which is bordering on distressed. Check in was uneventful, the room spacious and clean; accommodations were certainly on the high side of comparable E/S’s. Everything worked although more attention is required to daily maintenance; the shower head fitting and sink plunger were both... More

I recently stayed at this hotel for 4 nights. At check-in, which went very smoothly, I requested an outside facing room having read other reviews on this site. I went up to my assigned suite to find that I had been put in a interior facing one. This particular suite had no window at all in the bedroom, so if... More

While on vacation and traveling we planned to stay overnight in the Embassy Suites in Winston-Salem. It is a beautiful location in downtown W-S and we were impressed with the lobby, the courtesy of the staff and the size of the suite. I am very particular in checking hotels for bugs though and upon checking one of the beds in... More