The brochure and website are very deceptive, the facilities are not of a good standard. Dryers and washers continually take money but don't work. Fridges were not even cold when we arrived, and the bathroom light bulb was blown, so we had to shower the first night in the dark. The spa was not heated, the temperature of it was... More

The accommodation is basic and affordable but that doesn't mean visitors should have to put up with the disgusting behaviour on display at Harbour side resort. The woman behind the front desk was an embarrassment to the hospitality industry she was aggressive, blatantly rude and obviously had no concept of manners whatsoever. Despite calling their office to confirm checkout arrangements... More

I was very worried about what we would find when we arrived here after reading all the bad reviews about the place. We were pleasantly surprised that it was nice and clean and had a nice stay here and would stay here again if we come for another holiday.

My family and I were planing to stay at the resort for four nights. We got our door keys and lugged our luggage up three flights of stares to find our room. We opened the door and stepped inside to a terrible mould and stale smoke smell, That wasn't pleasant at all. The kitchen was filthy, the fridge had mold... More

Arrived for a four night stay. Entered the 'best' apartment (301) to be greeted with a stench that I can only describe as stale smoke, mouse poo and mould. We went shopping for cleaning products as we noticed mould all over the fridge and the air con. Spent a few hours cleaning, even cleaned the mould on the fridge moulds.... More

Hi, I am the author of "Moments of Time-a collection of short stories", and my stories are based on experiences throughout NZ and a number of countries I have visited. Hence I have a number of reviews with trip advisor. On this occasion we stayed at Southport. Harbour Side Resort doesn't offer expensive, spectacular high-rise views, but it does offer... More

After reading the reviews on here I was a little worried that I would not be able to stay, but once we got here it turned out to be very nice. We arrived after hours but still got into the room quickly. The staff were nice, pool was clean, and it was very quite at night so you could sleep... More

I would never stay there again. We stayed 4 nights it was so claustrophobic, I have stayed in backpackers that are heaps better. Shower was dirty, mould on ceiling and shower door leaked, floor constantly wet, shower constantly dripped and was rusty and flaking. Air conditioner dripped water inside, it needs a clean. I pulled blinds up and there was... More

After reading some of the negative reviews we were a bit hesitant but when we got there we were pleasantly surprised. No way near as bad as I thought. The two things I would suggest though would be to clean the outdoor stairwells and pathways more frequently and the tennis area could do with a clean up as well. The... More