Booked this hotel for five nights using Hotwire. Was initially wary because of hit or miss experiences with the third party sites before but once I arrived at the hotel was pleasantly surprised. The room was spacious (though the bathroom was a little small) and very clean. I called ahead to confirm a king room and, though I was told... More

Stayed here May 20-23 in room 1007. I've stayed here a few times before. This time my girlfriend was with me as I visited family. Check in was quite slow, especially considering Im a platinum member. While I was checking in, an older couple walked in off the street, negotiated for a lower rate, got checked and was headed to... More

Our business stay went well. We were in for a week and the staff were helpful. Terri in the restaurant was especially accommodating for our lunch and dinner crowd. The meeting room suited our needs and the staff made sure that we were checked on during the course of our program. The front desk folks took care of faxing and... More

The hotel is aging and the facilities are a bit dated, but I cannot say enough good things about the customer service received. Our planning process was executed fairly well but things were not quite set up the way we had requested on the first day of our meeting. Mike Capers, who was our lead (and, on some days, only)... More

I was able to book this hotel through my business discount card so my rate was $68 a night. It's an excellent hotel. Very clean and smelled fresh. The water pressure was good , the bed was really comfortable and towels were plentiful and soft. Lots of pillows, found 2 extra ones in the closet. It's not a holiday inn... More

We arrived at the hotel & went to our room. When we opened the door, there was no bedding, an almost empty case of beer sitting on the desk, & bugs. We called front desk and they claimed we were giving the wrong room. When we were led to our "correct" room, the housekeeping were screaming at each other in... More

I've been staying at this hotel for quite some time now. And from day one the staff have always been courteous and professional. Especially Pam and Rosetta. From pick up at the airport to check-in at the hotel they informed me of what the hotel has to offer and local attraction. The rooms are very clean, the location is convenient,... More

We hosted an international distributor meeting for our company and had visitors from all over the world come stay at this hotel. Tamara was excellent, very attentive, cannot say how much we appreciated her taking care of our requests as well as our guests. Also Harold in the bar was so great with all of our guests, can't say enough... More

Everything was pleasureable. Good price for the room. Clean. Professional staff. And at the restaurant there Chris cooked my steak and Sophia served me. The steak was great and so was the service. Also the restaurant manager kept asking if everything was ok. Good experience for the Raleigh Chess Tournament May 3rd through 5th!