My family & I traveled to Raleigh in search of rental homes in the area & decided to blindly pick a hotel rather than reserving before we came. The location was right off the highway and directly beside a Dunkin Donuts/Baskin Robbins and tons of shopping centers all around. So the location was convenient. The young lady who checked us...
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Thank you for your comments about your recent stay at the Best Western Raleigh North. We appreciate that you went in to detail about the issues that you had. I apologize for the air conditioning unit not working to your satisfaction. It was mild during your stay so it is critical that the units work correctly any time of the...
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We stayed here after seeing a show in Durham, but also to stop on the way to Richmond, VA. It was clean & comfortable thats all I wanted.
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Thank you for your nice comments regarding recent your stay at the Best Western Raleigh North. Our staff takes the cleanliness standards very seriously and we participate in additional training classes to make sure we are staying ahead of the Best Western Standards. We hope you visit us again on your next visit to Raleigh.
Mike Dillon
General Manager
Best...
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My husband and I stayed here when taking my stepson back to college. The continental breakfast was great, room was clean, the hotel was very quiet. I would definately stay here again when visiting my stepson. It's very close to restaurants, and shops.
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Thank you for posting your positive comments regarding your recent stay at the Best Western Raleigh North. I was very pleased that you received excellent service. Our staff takes great pride in taking care of all of the guests who stay with us. I appreciate your feedback because the staff is very receptive to the comments that our guests leave...
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I travel for my work and this hotel is at a great location. It is close to downtown and shopping as well as many different types of places to eat. I have stayed many times and each time rooms have been clean.
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Thank you for your comments regarding your stay at the Best Western Raleigh North. I was very pleased that you enjoyed the Hotel and location. Our housekeeping staff does a great job keeping our Hotel clean and I will make sure to share your comments with our staff. We hope you will visit us again on your next trip to...
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Hotel is clean, reasonably priced and easy location. I reserved a king suite and was to include a mini fridge and microwave. King suites were not available at check in, due to water damage from a roof leaking..... Ok. We received a king room with no microwave, no fridge. We could have moved to a smoking room but chose not....
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Thank you for your comments about your recent stay at the Best Western Raleigh North. I apologize that you did not get the microwave and Fridge that you expected. Thank you for the nice comments about our staff and breakfast. We are trying very hard to put out an exceptional continental breakfast. I hope you will visit us again on...
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Hot buffet breakfast is hot oatmeal and frozen egg/sausage sandwhiches the size of your eyeball that you can pop in the microwave! The "business room" for you to use is an out of order computer that is in the main lobby right beside the main door; great place if you want to be the victim of identity theft! The room...
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Thank you for your comments about your recent stay. I apologize that we did not meet the expectations that you have when staying at a Best Western. We are upgrading our Breakfast to include many new and exciting items. Our goal is to take the comments our guests give us and put their requested items on our continental breakfast. Our...
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The rooms were very nice and clean. The staff members were very pleasant and cooperative in answering any questions. The hotel location was perfect. Would stay here again.
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Thank you for your comments about your stay at the Best Western Raleigh North. I was pleased to read all of your positive comments regarding the Hotel and staff. We take all of the comments we get on Trip Advisor and use them as a training tool for our staff. I hope you will visit us again on your next...
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We arrived to this hotel late-night and received a less-than-welcoming greeting. Not rude, but not pleasing. On the other hand, the room was nice and spacious. Price was good for the room received. The continental breakfast seemed less than par but please respect that I only chose to consume a waffle and coffee. I would stay in the hotel again...
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Thank you for your response regarding your stay. I was not pleased to hear that the service you received at check in was not up to the levels that you would expect for a stay at a Best Western. I apologize about the service and will personally work to improve the interactions that our Front Desk staff has with our...
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I stay at this Best Western for 3 days.. I enjoyed the stay. The front desk agent (Shyreeta) she was totally AWESOME... She give me and my family names to good places to hang out. She is really good at what she does. I enjoy my stay at the hotel my room was nice and clean. And there was always...
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Thank you very much for adding your comments about your positive stay at the Best Western Raleigh North. I was very pleased to read about the positve interactions you had with Sarita at our Front Desk. I am very happy that Sarita left a great impression with you. We set very high standards in the hiring and training of all...
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Booked through Orbitz. Reserved king suite, gave me regular king. It was ridiculously loud right next to a main road. Next night, moved to suites building, behind the main building. Walls and doors were so thin, I heard everything all night long, from my loud neighbors across the hall playing music, to the folks running up and down the hallway...
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Thank you for your recent review. I am very disappointed to hear about your unsatisfactory stay recently at the Best Western Raleigh North. We spend many extra hours every month to make sure our cleanliness standards exceed the expectations that our Guests expect when staying at a Best Western. I apologize that we clearly did not meet your expectations. We...
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62 Reviews
66 Reviews
