Don't get a room at the end of the hallway -- the slamming doorway into the fire escape and the icemaker will keep you awake. The rooms are kind of dark. Service at the front desk is no better than OK. Not bad, but not better than OK. More

Great service and nice room. Free apples and coffee 24 hours. Free airport shuttle. However, if you wish to plug in your laptop on the bed, you have to unplug lamp or alarm radio. An extra outlet near the bed would be great. More

This was my first time staying at a Four Points by Sheraton in a very long time. I'm a longtime Starwood fan, however I typically go for the Westin or The W. I was very, very surprised by the quality of the hotel and the amenities. There is a very nice bar / restaurant in the lobby area that serves... More

We stayed here over the weekend to attend a nearby wedding. The hotel was clean, quiet, and our room was spacious. I really liked having a fridge and microwave in the room (very convenient) and free Wi-Fi. The hotel is in a great location, right around the corner from the mall and other shopping plazas, and there were plenty of... More

This Four Points is in a very accessible location to 485 but is very quiet. The room and bath were spacious, the bed very comfortable. It was convenient to have a microwave and frig as well. We travel frequently to the Charlotte area and we would definitely stay there again. More

Hotel is clean and beautiful and the staff are so helpful. Great experience!! Breakfast was great too! More

We were looking for a comfortable, clean hotel to stay at during our time in the Charlotte area. This hotel was borderline clean, had a nice lobby area, needed a bit of TLC (touch-ups throughout the property), one party with us had ants in their room the first night. Location wasn't very good, but staff was friendly. Mattress was very... More

Positives: - This is a very nice looking property in a good area of town. Lots of places to eat and shop nearby. - Rooms are very clean and quite spacious. Good air/heat. Flatscreen TVs. - Bed is very comfortable. - Front desk personnel are friendly and professional. Negatives: - Internet Access is horrendous. Drops connection often and slow as... More

Got awesome Rate at the weekend . Just wanted a local getaway. Ordered room service in the morning. The room was so clean especially the bathroom, My wife is very picky, even she commented on how clean it was. Everthing was so white and clean Beds were also very comfortable.They also have a Bar/Cafe looked very nice but we didnt... More