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Quality Inn & Suites

2.0 of 5
711 S Key Street, Pilot Mountain, NC 27041 (Formerly Best Western Royal Inn & Suites)
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Quality Inn & Suites
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35 reviews from our community

    Trip type
Traveller rating
    2
    9
    6
    6
    12
Date Rating
Hampton, Tennessee
1 review
1 of 5 stars Reviewed 3 March 2013

This was an awful experience, NO HOT WATER... has to exchange key cards 4 times in less than 24 hours. Called the front desk about the water and was told there was no water due to the fact everyone else was taking showers and there was nothing they could do. When I addressed the owner, he said he had no... More

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Muncie, Indiana
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 5 November 2012

Checked in on Mon. 10-29-12 . Trying to beat the big storm. Very pleasant check in & as we entered the room it looked nice also. But, on further inspection the tub an toilet area were obviously, I hope, in the middle of a remodel. The shower walls were glue ? stained, toilet seat was loose. The rest of that... More

Was this review helpful? Yes 1
Clearwater Beach,FL
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 12 October 2012

This place is in need of immediate upgrading. It has peeling wallpaper and dirty looking bathrooms. I do not recommend it at all. Breakfast good. Outside walkway ceilings peeling. Needs a complete update. I am surprised that Quality Inn lets them use their name. Stayed in a Scottish Inn the next night for 1/2 the cost andmuch cleaner place.

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Travellers are raving about these Pilot Mountain hotels

Mount Vernon, Ohio
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 9 October 2012

I used my free choice rewards night as a stop over on my way to Myrtle Beach. Motel was just OK. Check in was efficient, but not very friendly. Room appeared fairly clean and bedding was good. Older TV needs replaced...volume kept changing constantly. Thin walls, easy to hear the neighbors. Shower head needs replaced. Mold in the bath tub... More

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orchard park
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 8 October 2012

Truck Stop type bathroom & disgraceful shower stall. Carpet was very dirty need replacing. Wall paper peeling. But excellant bedding! Reception and check out was not professional. Breakfast was good, But I would have liked to see some hard boiled eggs added.

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Pittsburgh, Pennsylvania
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 9 August 2012 via mobile

This has to be one of the worst hotels I've visited in years. I would not recommend it even for just an overnight. The exterior looked reasonable from a distance but once there a disaster. The pool was green with algae bloom. Bathroom had rubber mat in the tub with mold beneath it. Exterior door bottom so high that salamanders... More

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Orrville, Ohio, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 31 July 2012

When we got to our rm. the door to the ajoining rm, was open. we were told this was our "suite" wThe motel is in need of a lot of repairs, however the room was clean and the bed comfortable. The breakfast was bad! no silver weak cofee not much food. The landscaping was unkept. Had to walk through weeds... More

Was this review helpful? Yes 1
Marietta, Ohio
Top Contributor
203 reviews 203 reviews
203 hotel reviews
Reviews in 157 cities Reviews in 157 cities
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 29 July 2012

it appears the owners dont take much pride here...grass was very high ( lawn tractor sitting beside motel) I would have prob went with a poor rating but the people seemed nice and the bed was really comfy..outside appearance was not the best with very high grass and weeds ..people seemed nice , price was pretty good also, went in... More

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Bolivar, Ohio
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 9 July 2012

We were traveling to the Outer Banks of North Carolina from northeast Ohio. This was about halfway, and was a good stopping point for the night. The room was spacious and clean, the bed and pillows comfortable. The landscaping was neglected and the ice machines did not work, but the breakfast was plentiful and free. The price was about 75... More

Was this review helpful? Yes 1
Wichita Falls, Texas, United States
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 6 July 2012

I found this place to be clean, unlike other reviewers. there was no fridge in my room at check in, but they moved one in for me. The pool was great, parking lot has room for a couple big rigs or motor homes. The staff was wonderful. You can't ask for much more than that.

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Royal Suites Mount Airy
Great value on a similar hotel
Mount Airy, NC
2.5 of 5 stars 14 Reviews
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Additional Information about Quality Inn & Suites

Also Known As:
Quality Hotel Pilot Mountain
Quality Hotel
Quality Inn And Suites
Quality Inn Pilot Mountain
Pilot Mountain Quality Inn
Address: 711 S Key Street, Pilot Mountain, NC 27041 (Formerly Best Western Royal Inn & Suites)
Region: United States > North Carolina > Pilot Mountain
Amenities:
Free Breakfast Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Pilot Mountain
Price Range:
Hotel Class:2 star (2*)
Reservation Options:
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