The Holiday Inn Express and Suites in Matthews, NC, is a great hotel! It is very new, clean, nice, and the staff is super helpful. The hotel is located close to many restaurants including some that are within a very short walking distance. I would stay here again for sure. More

Pros- Rooms are clean. Hotel is fairly new. It is quiet. Seems to be good insulation between rooms. I did not hear other guest. Decor is nice. Location is good. Price is reasonable. Hotel was accomodating to NC GOVT employees. This state employees appreciates! Cons- Beds are firm. Some guest may prefer. Not all rooms are have micro/fridges-only suites. More

This place was great!!! The staff was great!!! Easy to find. The rooms were cleaner than any hotel I have ever been in. In comparison this was like being in a high dollar luxury hotel. Absolutely great!!!! The next time I'm in Charlotte, I will be staying here. More

Holiday Inns tend to be new, this one is no exception. Great room, bed, tv, bathroom..... Rate was about right. My only disappointments was the amount of kids here forva baseball tournament and breakfast was not great. You will be happy with room and location, I will go again. More

I booked a reservation in March for 2011 for March 2012. At the time of the booking my credit card was not charged. 3- 4 weeks later after looking at my bank account, this hotel charged me for the entire stay. When I called, I was told that because it was an advance booking and I checked a box, there... More

My family stayed here for 2 nights. While the hotel is new and clean, sound proofing between floors is ENTIRELY inadequate. We could hear EVERYTHING above us. The front desk staff was professional and receptive in listening to our conerns. However, there was no 'fix' that could be applied in this situation. There were no evaluation forms available, although there... More

I stayed here for 1 night before a business meeting; was only in the hotel for about 10 hours. All I wanted was decent internet connectivity and a good night's sleep. Unfortunately, I got neither. This hotel's soundproofing is inadequate, both inside and out. I could hear every truck on the main road. And I could hear multiple neighbors coughing,... More

I would recommend this hotel with a few qualifications. The word "Express" should have tipped us off as there were a few amenities which were lacking. Specifically, there was no minibar in the hotel which meant no refrigerator at all. Although not tragic, I would have liked to have known that before booking the hotel simply in order that I... More