We have stayed in Matthews and picked this hotel because many of the others have doubles not queens in their double rooms. The beds were very comfortable and the room was well-appointed. The shower was much more roomy than it looked. The bathroom had a slider door which wasn't very clean. It was the only issue of cleanliness I noticed...
More
Reviewed 12 April 2011
Thank you for your review! I am sorry about the cleanliness of the pocket door in the bathroom. The housekeeping supervisor was alerted to this problem and immediately did a staff meeting with all the room attendants about the bathroom doors. Upon inspection, I did find that the majority of the rooms did not have that problem but I was...
More
We stayed here visiting family in the area and enjoyed the stay. Nothing special about the rooms. About what you would expect from a sleep inn except they had upgraded the TV to a flat screen. Did not use the breakfast area but it looked clean when we walked by.
More
Thank you for your review! Our housekeeping staff prides itself in the cleanliness of the rooms! We are glad you enjoyed your stay and hope to see you again in the future.
More
A little expensive for a sleep inn but nice, clean and has 37 inch lcd tv in the rooms. 80 a night but clean, safe and quiet which means a lot. Rooms are sleep inn small
More
Thank you for your feedback. Our rates run in line with the other hotels in our area. We are however still the best value in the area. The LCD TV's are the newest addition to our rooms (installed in May 2011). We hope to see you back when you are in the area.
More
This location is great and the employees are very friendly. Our room was well-appointed. The beds were comfortable and everything worked well.
More
Reviewed 30 January 2012
Thank you for your review! We hope you stay with us again on future travels.
More
I was looking forward to a nice smoking suite room when I reserved the 'higher end' $100++ suite vs. $70 room on the hotel's website. Upon arrival, the lady made a mistake and gave me a non-suite room (201). I called front desk and they immediately moved me to a smoking suite (421). The suite room was a bigger room...
More
I apologize for the problem with your stay. We value guests such as you and strive to make each stay a great one. We continuously train our employees on improving customer service and I am sure the problem has been rectified. I do hope you will give us another chance to meet your expectations in the future.
More
I was very pleased with the service this hotel gave. The staff were exceptionally nice and were always there with answers to any questions. They also had a sense of humor which is great when you have drove a long way. The room I had was very clean and I found everything fine. I plan on making this a regular...
More
Love this hotel Great Service and not only that went out of their way.
More
This review has been way overdue, but nonetheless, here it is. I previously wrote about reservations we made about the Knights Inn in Charlotte. We attended the NASCAR race in October of 2003 and upon my parents checking out the Knights Inn, which was absolutely discusting (we never even checked in), they found this hotel. The staff were more than...
More
28 Reviews
31 Reviews
19 Reviews
