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Quality Suites

2.5 of 5
1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
Hotel amenities
Quality Suites
Ranked #5 of 16 hotels in Hickory
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62 reviews from our community

    Trip type
Traveller rating
    21
    19
    8
    8
    6
Date Rating
1 review
5 of 5 stars Reviewed 13 May 2013 NEW via mobile

When we arrived we had been in our car for over 17 hours with our 4 kids. Needless to say we wanted to get in and relax. The desk staff was wonderful and expedited our check in but when we asked about the pool we were told inspectors had not yet verified the installation of newly-installed handicap apparatus. This meant... More

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Mouth of Wilson, Virginia
2 reviews
5 of 5 stars Reviewed 12 May 2013

Having two sons who attended Lenoir Rhyne University, we have stayed at this hotel for many years. We are always welcomed graciously and have been very impressed with the staff and hotel. Rooms are spacious and clean! The beds are wonderful - great sleep! With all that, a great breakfast is provided!

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Canton, North Carolina, United States
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 May 2013

We had an emergency and thought that we would have a hard time finding a room. Quality Suites went out of their way to find us a room. The staff were VERY nice and were nice to us and friendly. The only trouble we had the person in the room over us left his shower curtain out of the tub... More

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Laurap536, Manager at Quality Suites, responded to this review
7 May 2013

Thank you for taking the time to write a review of our hotel. We would also like to thank you for acknowledging our staff on their performance. I do apologize about the situation concerning the room above you. We're glad to hear that the situation was taken care of immediately and to your satisfaction. We look forward to your next... More

Roanoke, Virginia
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 25 April 2013

Had a meeting in Hickory and took my wife and two children. Stayed in a room with a king bed which came in handy since both children had to sleep with us. Very quit hotel. Very Clean. Nothing but good things to say about this place.

Was this review helpful? Yes 1
Laurap536, Manager at Quality Suites, responded to this review
7 May 2013

Thank you for staying with us again and for your compliments. We are glad that you enjoyed your stay and we look forward to your next visit. More

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 March 2013

I'm a at a loss about all the good reviews this hotel is getting. I can say that the staff was pleasant, but that's about it. The room was dirty and old. I could go on and on, but let the pictures I'm uploading speak for themselves. I don't know about the rest of the property. Maybe I got the... More

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Laurap536, Manager at Quality Suites, responded to this review
6 March 2013

Thank you for your review of our hotel. I do apologize for the problems you encountered. Please be assured that your experience is below our standards. We are currently under renovation and remodeling. We have some newly renovated rooms just recently opened so if you are in our area again, please give us a call and we will provide you... More

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1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 February 2013

I have been going to the Quality Suites in Hickory frequently for business. All of the front desk staff are extremely courteous and helpful, as is the hotel manager. The breakfast is great, rooms are spacious, free internet, desk, couch and extra chairs, beds and pillows are SO comfortable. This is a great value for the price. All-around great experience... More

Was this review helpful? Yes 1
Laurap536, Manager at Quality Suites, responded to this review
20 February 2013

Thank you for taking the time to review our hotel. Your compliments are greatly appreciated. We look forward to providing the same great service in the future. More

Raleigh, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 February 2013

You can't beat this hotel for the money. The room was huge, bedding and pillows looked new and the office desk chair was more comfortable than my own. In Hickory for a college visit and if my child goes to L-R this will be or second home. Breakfast was hot and numerious choices.

Was this review helpful? Yes 2
Laurap536, Manager at Quality Suites, responded to this review
20 February 2013

We'd like to thank you for staying with us and sharing your experience during your visit. We appreciate your compliments about our hotel and look forward to seeing you in the future. More

Whittier, North Carolina
2 reviews
4 of 5 stars Reviewed 6 January 2013

The staff was super friendly. For being an older hotel it was very clean and no problems with our room. The breakfast was hot and very good. The location of the hotel was easy to get in and out of. The price was very reasonable. Overall we had a very good stay at this hotel and would recommend it to... More

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Laurap536, Manager at Quality Suites, responded to this review
8 January 2013

Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay with us. You will always find our staff to be very friendly and accommodating and they greatly appreciate the recognition. We look forward to seeing you in the future. More

Cherryville, North Carolina, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 30 December 2012

Overall a positive experience with our one-night stay at this hotel. The rate was significantly lower than other hotels we priced in Hickory for the date we stayed. The room was clean, the bed was comfortable, the hot breakfast was OK, parking was adequate, and the staff was friendly. The only negative was that you could hear a good deal... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 23 December 2012 via mobile

Rooms where ok dont like that there are no elevators I have a bad leg made it hard to get around. The breakfast was AWFUL!!!!! I almost lost my teeth in there biscuits. They held money on my card when reserved the day before wouldn't release the money they where holding then the day I leave found out they put... More

Was this review helpful? Yes 1
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Additional Information about Quality Suites

Also Known As:
Quality Hotel Hickory
Quality Hotel
Comfort Suites Hickory
Hickory Comfort Suites
Address: 1125 13th Ave Dr SE, Exit 125 off Interstate 40, Hickory, NC 28602 (Formerly Comfort Suites)
Region: United States > North Carolina > Hickory
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotels in Hickory
#3 Family Hotels in Hickory
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Quality Suites is under new management as of May 2012. This property has a great location, adjacent to Cracker Barrel. A complimentary full hot breakfast is served daily. Outdoor pool is located in the center of our courtyard. Guest laundry is on site. Pets are allowed with a fee. ... more   less 
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