Was here for business trip. The lobby is probably the nicest thing about this place. Front desk was very nice and pleasant, but there were many disappointments with this hotel. First, the high speed internet (which they charge $10 for) is incredibly slow. Especially past 8pm, it was pretty much snail slow. If people are here for business, how can...
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Thanks for choosing the DoubleTree Suites by Hilton Raleigh-Durham. We appreciate that you took the time to share your feedback with us. We take a lot of pride in our hotel and comments such as yours are valuable to improve our service. We're glad to inform you that we are increasing our bandwidth and high speed capabilities. We believe in...
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Our room on the 7th floor was nice with a great view of the lake. The room was clean, although furnishings are a little dated. Check-in was quick and accurate. The warm cookies were a special treat. The room has a microwave and refrigerator which is a plus. I enjoyed the king bed, which slept very well. Breakfast was good,...
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Thank you so much for taking the time to share your experience at our hotel. We are glad to hear that you enjoyed your stay and we are certain that your next experience in our restaurant will be a better one. We look forward to the opportunity to have you back as our guest!
Stuart M. Doring
General Manager
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I visit this hotel at least once or twice per year for the past 10 years
In that time the facilities have become a little run down and are in need of a refresh
The staff are extremely helpful and always remember your name
The food is good
They offer a free shuttle bus to my workplace in the US...
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We are delighted to hear that you have enjoyed your stays at our hotel and we look forward to having you back as our guest in the future! Thanks for taking the time to share your feedback on your experience with us.
Stuart M. Doring
General Manager
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Overall a very nice hotel with great, friendly staff. The location is right off I 40 which is convenient to most areas. South Point Mall 5 minutes away and the hotel offers transportation from the hotel and to shops/restaurants as well. Rooms are very big, but furnishings/lights are a little outdated and could be remodeled. Ice machines not on every...
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Thank you for your comments as we appreciate your feedback. We're happy that you enjoyed your stay and the location was right for you. We're also looking forward to you returning in the future.
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I spent 1 night at the DoubleTree. Check-in was quick and I received my complimentary cookie. That was it for special amenities though (no water or other goodies). The suites are huge, with two very large rooms, one with a sitting area, table / desk, and refrigerator and microwave, and the other the large bedroom. The room was clean and...
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Thanks for sharing your experience at our hotel. It is comments such as yours that help us to know of areas that may need improvement. I apologize that you were unable to get the temperature of your room to a comfortable level and that the fitness center was not open when it was most convenient for you. Our security guard...
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we had two sutes for a week, They were clean very large and quet. The staff were very helpul and the swimmng pool was empty so t was lke t was our own private facility. No doubt that was because we stayed the durng the last week of August. All n all wiill be gong backnext year
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I am so glad to hear that you enjoyed your stay with us and that you got some relaxation time at the pool. We appreciate you taking the time to share your experience and we look forward to having you as our guest in the future.
Stuart M. Doring
General Manager
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Set in a wooded office park on a lovely pond, this all-suite hotel is a gem. Friendly and helpful staff, easy parking (free), in a beautiful setting. Large rooms with pond or woods view, and the living room has comfortable furniture, large desk & office chair, refrigerator, sink and microwave. The bedroom & living room are separated by double doors....
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Thank you so much for taking the time to share your experience at our hotel. I am pleased to hear that we met your expectations and we look forward to having you as our guest again soon. Happy New Year!
Stuart Doring
General Manager
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We were given a warm welcome including a nice sized, warm chocolate chip walnut cookie. Both were so nice to have as we pulled in after a rather long day. A letter was forwarded from Mr. Stuart Doring, the general manager; they gave it to us with our room keys. I loved this gesture! We had a 2-room suite on...
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Happy New Year! We are so glad that we were able to help start your new year off right. Thanks for taking the time to share your experience and we look forward to having you as our guest again in the future!
Stuart M. Doring
General Manager
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Huge rooms in top condition, but a bit of the beaten path
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Thanks so much for taking the time to share your experience with us. I am glad you enjoyed the spacious suite. Our customers are glad to have the lake with walking trails in our backyard and to still be close to the Research Triangle Park businesses. We look forward to having you back as our guest soon!
Thanks again,
Stuart...
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Welcome with a hot cookie!
Suites are great with coffee machine, breakfast staff are very friendly and helpful, best hotel in RTP.
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I am pleased to hear that you enjoyed your visit at our hotel. We look forward to having you back with us in the future.
Stuart M. Doring
General Manager
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109 Reviews
40 Reviews
