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Americas Best Value Carolina Duke Inn

2517 Guess Road, Durham, NC 27705
Hotel amenities
Ranked #53 of 64 hotels in Durham
2.5 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    3
    7
    3
    9
    8
Date Rating
UMDgraduate2011
Potomac, Maryland
1 review
1 of 5 stars Reviewed 12 September 2011

Where to begin....took about 30 minutes for us to get checked in at the front desk (Indian guy has no idea whats going on). While waiting we notice the sketchy people floating around the parking lot without cars...pregnant women, old black men with their son, white trashy looking people, Mexicans with white vans. Finally get into our room (thank god... More

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wgliradio
Contributor
15 reviews
2 helpful votes
1 of 5 stars Reviewed 28 July 2011

We didn't get to say actually. First room smelled like sour milk and mold. Second room had a broken door. Third room was already OCCUPIED! Forth and last room we tried was a smoking room even though the hotel insisted it wasn't. We left to go someplace else. More

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jumpmaster1
Fairmont, North Carolina
1 review
1 of 5 stars Reviewed 29 April 2011

This hotel had multiple women who were soliciting men ALL Night Long!, The Pizza Delivery Guy wouldn't deliver there, unitil I promised him a hefty tip (not kidding), abandoned cars, drivers continouosly cruising the parking lot at slow speeds interested in what I don't know...? The room stated no smoking, but reaked of cigarettes and beer, the towels were clean,... More

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abvidurham, Owner at Americas Best Value Carolina Duke Inn, responded to this review
25 May 2011

Dear Valued Guest, Thank you for taking the time to communicate to us why our service and amenities did not meet your expectations. We wish to address your needs and provide the best solution available to resolve your issue as soon as possible. We will further evaluate how we can prevent this problem from occurring again in the future. Please... More

Reuven61
Ardmore, Pennsylvania
1 review
2 of 5 stars Reviewed 22 December 2010

The rooms were okay. The staff was nice but could not help us turn off the flashing red light on the phone despite multiple requests. If breakfast is important to you, don't stay here. It was Cheerios, Rice Krispies, and white bread. Bed was a little soft but okay. Room was supposed to be non-smoking, but there was still a... More

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abvidurham, Owner at Americas Best Value Carolina Duke Inn, responded to this review
25 May 2011

Dear Valued Guest: Thank you for taking time to share a review about our hotel. We are happy to know you enjoyed our friendly staff. We take great pride in exceeding guest expectations. We sincerely apologize about the telephone message light not working. We have recently hired a telephone repair company who will be replacing the phone system equipment. Please... More

elyswede
Kutztown
Senior Reviewer
7 reviews
2 of 5 stars Reviewed 26 April 2010

I normally except the "way the things are" but in this case this motel needs serious attention. Rooms are nice size, but the walls are patched, wall paper falling off, stains on the tub. Breakfast is lacking and the coffee which I tried 3 days tastied strange. One double door to the lobby was blocked with a cone, guess it... More

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abvidurham, Owner at Americas Best Value Carolina Duke Inn, responded to this review
25 May 2011

Dear Valued Guest: Thank you for taking the time to share your feedback regarding your stay at our property. I sincerely apologize for any inconvenience you felt you experienced with us. There is never an excuse for providing anything less than great service. All claims against this property will be further investigated and corrected where necessary. I hope you will... More

RockinDowntheHighway
Pennsylvania
1 review
1 of 5 stars Reviewed 27 October 2009

Although I clearly booked a "double deluxe" with 2 king beds, online, they were not able to find my reservation anddenied offering 2 king beds. The room was a dump! The stand/dresser had 3 drawers in it, all broken. The bedding was moderately clean. The floor had not been vacuumed. There wasn't a single waste basket in the room. The... More

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MikeV84
Leuven, Flanders
Top Contributor
96 reviews
25 helpful votes
2 of 5 stars Reviewed 1 September 2009

I have mixed feelings about this place...On the one hand, the staff is great. I had booked the wrong date and by the time I noticed it, a free cancellation wasn't possible anymore. However, they set the booking on the right date free of charge. I'm grateful for that. Nonetheless, we didn't have a pleasant experience at all. When we... More

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jackprose
London
1 review
4 of 5 stars Reviewed 4 June 2009

You will struggle to find a place to stay as cheap as this one, especially a place which offers the same range of facilities. Each room is big, with a fridge, microwave, couch, TV, writing desk etc. There's a pool, free internet and small gym also. There is even a superb laundrette nearby for those who need to wash their... More

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PicODeCrop
Brooklyn
Reviewer
4 reviews
3 of 5 stars Reviewed 30 May 2009

The front desk service was good and i didn't the room i had frist the guest who were on both sides stayed up all night speaking and with their television on to high could not sleep ,but i had that changed the next morning and moved to a quiet area.The room had a strong odor from the carpet and the... More

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maganchagan
nj
1 review
4 of 5 stars Reviewed 24 April 2009

This is nice comforable place, rooms are big and well maintained Outside you feel like old property but good value for money More

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Address: 2517 Guess Road, Durham, NC 27705

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Americas Best Value Carolina Duke Inn
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