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All 66 Durham hotels

Extended Stay America - Durham - University

2.0 of 5
3105 Tower Boulevard, Durham, NC 27707
Hotel amenities
Extended Stay America - Durham - University
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Ranked #41 of 66 hotels in Durham
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12 reviews from our community

    Trip type
Traveller rating
    3
    3
    2
    1
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Date Rating
Durham, North Carolina
1 review
2 of 5 stars Reviewed 15 June 2013 NEW

My husband is a cancer patient at Duke. We have been staying here, first on Ivy Creek Rd. and had no view and problems with billing. I came across this one on Tower Blvd. Thought it would be better since we were closer to major roads, but upon checking in we had many problems and still do. First morning the... More

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New York
Senior Contributor
37 reviews 37 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 22 May 2013

The Good: Location--8 minute drive to the university, 2 minute drive to super target and pharmacy. Despite good location, fairly quiet. Value--you get a decent sized room with kitchenette and decent sized bathroom. Friendly Staff--they are helpful and friendly. Wifi Internet--excellent signal strength and speed, can stream videos. The Bad: Hygiene! Sheets and pillowcases seemed not have been changed when... More

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Manager_11525, General Manager at Extended Stay America - Durham - University, responded to this review
28 May 2013

I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the level of cleanliness in your room is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have met with my entire staff to refresh them on our cleanliness and... More

wilmington, nc
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 May 2013

Like others have said, the extended stay was convenient (walking distance to fast food and a target is hard to beat) for a reasonable price, but the staff is the true value of staying here, particularly for longterm stays (i.e. more than a few days). It's a rare quality to encounter hotel staff that can be real people and also... More

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Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013

If you are looking for convenience and a good price, use this property. I was attending a graduation and the area hotel prices were ridiculously high compared to other times of the year. The staff was very accomodating and it's a great location for shopping. Could use better TV reception on a few of the channels, though.

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Petersburg, Virginia
1 review
5 of 5 stars Reviewed 12 April 2013

My fiance and I were down visiting family and chose to stay at this property because it was much closer and nicer then other hotels near my families home. Its very quiet and peaceful at night, you don't hear hardly anything while sleeping so we were able to get a great nights rest before getting back on the road to... More

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1 review
4 of 5 stars Reviewed 30 March 2013 via mobile

It's a nice hotel it comes with modern furniture a flat screen tv and a kitchenette with dishes. I was impressed despite the outside looks I was able to relax and enjoy my stay. I even had the opportunity to grab a muffin and coffee while heading out to my meeting, the hotel provides a variety of breakfast cereals, granola... More

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Whitinsville, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 22 February 2013

Worst 2 nights we've ever had. Walk ways dirty, room stunk, heat wouldn't shut off so the room was like 90 degrees. First night pulled the plug on the heater and opened the windows to enjoy the 25 degree weather outside. Should have done it again the second night. Should have left at 4 in the morning since everyone was... More

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roadwarriornc, Regional Director of Operations at Extended Stay America - Durham - University, responded to this review
25 February 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that the heater in the room did not work correctly. To make sure this doesn't happen again, I am having all the heaters and controls checked. I appreciate you bringing this to our attention. If you would like to discuss this further, please do... More

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 November 2012

I am a Duke patient who is very sick who travels 10 hours to come to Durham. Extended stay was great. Mrs. Perry was very accommodating and her staff so pleasant. I didn't get to meet most the staff as I was ill, but my boyfriend did and they helped out in anyway they could. My room was very cozy... More

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Rachael P, Area Manager at Extended Stay America - Durham - University, responded to this review
27 November 2012

"I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is... More

1 review
5 of 5 stars Reviewed 22 August 2012 via mobile

I thoroughly recommend the Extended Stay America Durham University. I have been staying here for over two years, they have always treated me well. Although not always perfect, I feel like the staff really treats in a very special manner.

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Rachael P, Area Operations Manager at Extended Stay America - Durham - University, responded to this review
28 August 2012

"Thank you so very much for your glowing review of Extended Stay America Durham - University. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,... More

Chapel Hill, North Carolina
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 27 March 2012

I've happily stayed at ESA properties in other cities, and had high hopes for this one in Durham. The location is great-- close to I-40 (a mile or so), close to Duke and Downtown Durham (a couple miles +/-), and very close to a big shopping center with a Super Target, Sam's Club, and several chain restaurants. But even though... More

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ChristopherTM, Manager at Extended Stay America - Durham - University, responded to this review
19 July 2012

Thank you for taking the time to review your recent stay. I was disheartened to read that your stay wasn't 100% satisfactory. The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. As this hotel’s manager, I can assure you that I have brought each of the issues you expressed to the... More

 
 
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Additional Information about Extended Stay America - Durham - University

Also Known As:
Extended Stay America Durham
Address: 3105 Tower Boulevard, Durham, NC 27707
Region: United States > North Carolina > Durham
Amenities:
Business Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #41 of 66 hotels in Durham
Price Range:
Hotel Class:2 star (2*)
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