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Country Inn & Suites By Carlson, Concord (Kannapolis)

2.5 of 5
580 Dickens Place NE, (I-85 at Exit 60), Concord, NC 28025
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Country Inn & Suites By Carlson, Concord (Kannapolis)
Ranked #5 of 25 hotels in Concord
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85 reviews from our community

    Trip type
Traveller rating
    54
    22
    5
    1
    3
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 June 2013 NEW

We stay here every June as a stop over on our way to Myrtle Beach. It is a very nice hotel. The staff is always friendly and willing to help. The rooms are really clean and nicely decorated. We've never used the pool but it looks nice and clean. The breakfast has went down hill a little in the last... More

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St. Albans
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 30 May 2013

We have stayed at this location several times. And I will say upfront that we will stay here again. We stayed in room 313 this visit..the door to the room was horribly scratched and in need of a paint job. Upon entering the room there were large black stains all over the carpet in both rooms. I checked the beds... More

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Raleigh, North Carolina, United States
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 May 2013

The hotel was ok. The staff was friendly and the room was clean. Disappointed that the was not a tub in the room (a HUGE shower). Also the WiFi did not work much of the time we were there and we got different stories from everyone we talked to about the problem.

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Wake Forest, North Carolina
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 21 May 2013

Needed to stay overnight while delivering some items locally. Made the reservation through AARP Expedia and expected a mid range hotel which it is. Except for a wobbly toilet, everything met expectations. A couple of employees stood out from norm and should be mentioned. The night clerk worked for several minutes to help an exasperated pizza delivery person find his... More

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Raleigh,NC
Top Contributor
66 reviews 66 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 20 May 2013

(Review of 4 of 5 for a mid-level hotel, not to imply 4start hotel) Not at the super-busy Concord/Kannapoli exits so easy to access I-85. 1/4 mile off highway. Very nice, new looking hotel. area seemed very safe. Staff was great, very pleasant and helpful. Checked in a little early and housekeeping updated the Front Desk staff right there to... More

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Atlanta, GA
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 19 May 2013

I have always had consistent good luck in trusting the reviews on TripAdvisor, and that's why I elected to stay at this hotel that has overwhelmingly positive feedback; but after our stay, I must say I am wishing I would have listened to Katiegirl91. When we arrived, the lobby was well appointed and gave the initial feeling of a nice... More

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Carlson Hotels C, Online, Customer Care at Country Inn & Suites By Carlson, Concord (Kannapolis), responded to this review
2 June 2013

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will discuss the conditions of your room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards. To discuss your stay further, please contact us directly at CCare@CarlsonRezidor.com. ~Dana More

Lexington, South Carolina
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 19 May 2013 via mobile

Service was friendly and overall fill of hotel was clean and safe. We checked in around 1am (following a sporting event) and upon going to the room it was propped open with the latch lock. Upon entering there was a bottle of cleaner in the floor. No biggie - we stuck it in the closet. The room had a shower... More

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See 3 more reviews by Toni M for Concord
McMurray
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 May 2013

This is a new (2010) hotel, and everything in the room looked new and clean. This bathroom had a shower stall without a tub, which was fine with us. The shower was big enough for 3 people to shower in at once! The shower pressure was perfect and the sink counter was long enough to hold all our stuff. Would... More

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Boone, North Carolina
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 April 2013

So, we went to this hotel over the Easter weekend. The pool was great, the room was fine, but in general, I just got this "chintzy" feeling. Friday night -- went to the desk to ask for another pillow and blanket. She asked me -- are you sure there are no pillows in the closet? I said yes, I had... More

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Elkins, West Virginia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 29 March 2013

We have stayed here twice now and have had a great overall experience both times!! The price is great for the 1 bedroom suite, Lots of room and bedroom has a door for privacy. The location is also a plus not too far from everything but also out of the hustle and bustle, which makes for a quieter stay. There... More

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Additional Information about Country Inn & Suites By Carlson, Concord (Kannapolis)

Also Known As:
Country Inn & Suites Concord Hotel
Country Inn & Suites Concord Hotel Concord
Country Inn And Suites Concord
Address: 580 Dickens Place NE, (I-85 at Exit 60), Concord, NC 28025
Phone Number:
Region: United States > North Carolina > Concord
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotels in Concord
#5 Family Hotels in Concord
Price Range:
Hotel Class:2.5 star (2.5*)
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Country Inn & Suites By Carlson, Concord (Kannapolis)
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