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Smoky Mountain Inn & Suites

344 Seven Clans Lane, Cherokee, NC 28719
Hotel amenities
Smoky Mountain Inn & Suites
Ranked #20 of 28 hotels in Cherokee
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38 reviews from our community

    Trip type
Traveller rating
    12
    11
    3
    4
    8
Date Rating
charlotte, nc
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

After booking a last minute room, I was worried this hotel was not one of the larger chains. It seems privately owned but the staff was courteous and helpful, the rooms were very clean although basic and it the beds were comfortable. There is no frills about this hotel but all in all a comfortable and clean stay. The bathroom... More

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Buchanan, Georgia, United States
1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

Went here for an overnight stay on a trip where we were going to spend some money at Harrah's, then go to Gatlinburg and Pigeon Forge. This hotel is pretty much perfect under the current management and staff. Everything was immaculate, the hotel was a very easy distance from Harrah's (turn right from hotel, go to the second light and... More

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South Carolina
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 3 May 2013

My room was very clean. It did look outdated, but who cares. This is a Great place to stay for people on a Budget. I did not have breakfast, so....The lady was very friendly at check in.. I had fun in the pool and hot tub, I was the only one in them. The room had everything I needed. Free... More

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See 6 more reviews by chas29644 for Cherokee
Rutherfordton, North Carolina
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 28 April 2013

The hotel is could use some updating, but for it's age it was clean. Breakfast was good. Biscuits, gravy, sausage, waffles, fruit, oatmeal, pastries, etc. Pool area was nice - hot tub could have been a little warmer. Location is good. Crystal (worked front desk and also helped in other areas) was very friendly and helpful.

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Covington, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 16 April 2013

I posted a review on another site but don't remember which site. Some of the hotel staff was so unprofessional and not helpful. When we booked the room we were told we would get a certain type of room and then when we got there it was totally different. The TV was so old and sounded like a speaker was... More

Was this review helpful? Yes 1

Travellers are raving about these Cherokee hotels

Fairfield Inn & Suites Cherokee
4 of 5 stars
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Atlanta, Georgia
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 April 2013

I needed to have a late checkout and they would not provide me with one for an hour. We have stayed here on several occasions and now we have decided to not stay here anymore. we were quoted a price on the phone and it did not match the price we received when we arrived.

Was this review helpful? Yes 1
See 2 more reviews by Mark E for Cherokee
Ghent
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 28 March 2013

When we arrived at 9pm due to a roadblock we couldn't enter the hotel. Lucky a friendly guest let us in, we rang the bell at the reception at least three times but nooduitgang came to check us in. So I had to call a cellphonenumber and then a girl arrived, she was not pleased to see us and was... More

Was this review helpful? Yes 1
Greensboro, North Carolina, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 20 March 2013

When we walked into the door we were greeted by something that smelled like burnt rubber and man-sweat. The room that they gave us was no better. It was completely filthy and wasn't cleaned from the last guests. We had to hunt down the hotel clerk that eventually got us to a marginally better, albeit clean room. It was just... More

Was this review helpful? Yes 2
Powder Springs, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 20 March 2013

I stayed a few weeks ago. Unprofessional staff, never at front desk, playing on elevators "setting off emergency alarm, laughing when I asked "Is it (the elevator) safe to use?" Hotel staff frolicking, after each other in the lobby. This hotel has NO ONE at the front desk at night. You are ON YOUR OWN! Locked out? Fire? upstairs overflowing?... More

Was this review helpful? Yes 1
Covington, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 5 March 2013

I booked a room through to stay March 2 and was told it was a 2 king bed suite. Arrived and waited 30 minutes at the front desk to be checked in. Got to the room and it was 1 bed and not even a bathtub just a small shower and toilet in a closet. TV was a 19 inch... More

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See 3 more reviews by Cynthia C for Cherokee
 
 
Smoky Mountain Inn & Suites
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Cherokee Lodge
Great value on a similar hotel
Cherokee, NC
3.5 of 5 stars 27 Reviews
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Additional Information about Smoky Mountain Inn & Suites

Address: 344 Seven Clans Lane, Cherokee, NC 28719
Region: United States > North Carolina > Cherokee
Hotel Style:
Ranked #20 of 28 hotels in Cherokee
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