Went here for an overnight stay on a trip where we were going to spend some money at Harrah's, then go to Gatlinburg and Pigeon Forge. This hotel is pretty much perfect under the current management and staff. Everything was immaculate, the hotel was a very easy distance from Harrah's (turn right from hotel, go to the second light and... More

My room was very clean. It did look outdated, but who cares. This is a Great place to stay for people on a Budget. I did not have breakfast, so....The lady was very friendly at check in.. I had fun in the pool and hot tub, I was the only one in them. The room had everything I needed. Free... More

The hotel is could use some updating, but for it's age it was clean. Breakfast was good. Biscuits, gravy, sausage, waffles, fruit, oatmeal, pastries, etc. Pool area was nice - hot tub could have been a little warmer. Location is good. Crystal (worked front desk and also helped in other areas) was very friendly and helpful.

I posted a review on another site but don't remember which site. Some of the hotel staff was so unprofessional and not helpful. When we booked the room we were told we would get a certain type of room and then when we got there it was totally different. The TV was so old and sounded like a speaker was... More

I needed to have a late checkout and they would not provide me with one for an hour. We have stayed here on several occasions and now we have decided to not stay here anymore. we were quoted a price on the phone and it did not match the price we received when we arrived.

When we arrived at 9pm due to a roadblock we couldn't enter the hotel. Lucky a friendly guest let us in, we rang the bell at the reception at least three times but nooduitgang came to check us in. So I had to call a cellphonenumber and then a girl arrived, she was not pleased to see us and was... More

When we walked into the door we were greeted by something that smelled like burnt rubber and man-sweat. The room that they gave us was no better. It was completely filthy and wasn't cleaned from the last guests. We had to hunt down the hotel clerk that eventually got us to a marginally better, albeit clean room. It was just... More

I stayed a few weeks ago. Unprofessional staff, never at front desk, playing on elevators "setting off emergency alarm, laughing when I asked "Is it (the elevator) safe to use?" Hotel staff frolicking, after each other in the lobby. This hotel has NO ONE at the front desk at night. You are ON YOUR OWN! Locked out? Fire? upstairs overflowing?... More

I booked a room through to stay March 2 and was told it was a 2 king bed suite. Arrived and waited 30 minutes at the front desk to be checked in. Got to the room and it was 1 bed and not even a bathtub just a small shower and toilet in a closet. TV was a 19 inch... More