I called ahead for a late arrival due to a death of my father in law. When I arrived the door was locked and after thirty minutes I located the front desk person. My room was below 32 degrees when I went in and it took 4 hours for it to warm up to where I could get to sleep.... More

Good front desk staff. Room is fine. Only problem was inattentive breakfast staff. Would stay again. Don't rely on your GPS or smart phone to get you there...call hotel and ask for directions (they're used to it by now). More

Only stayed one night, but excellent checkin. Peaceful and a great start to our smoky mountains vacation. Thanks. Free full breakfast a real plus. More

Friendly service, clean rooms, and nice indoor pool facility. Good seafood buffet on Saturday, with crablegs. More

Thisi s an older hotel that has been lovingly manitained. The rooms are clean and well appointed. The breakfast is wonderful and the rate very affordable. What more can you ask for? More

Staff freindly, room spacious and comfy, nice hot free breakfast. Close to area attractions. I would stay here again. More

the front desk could not do enough to make our stay enjoyable. the breakfast buffet was plentiful and the food was hot. I would do it again! More

Good location. Comfortable beds. Good food at complimentary breakfast! We went during off-season (November) so there was not a buffet. Rather, breakfast was cooked to order. While the food was above average for a hotel, the service during breakfast was poor. This was the fault of our particular server, a long haired Indian woman who was not the least bit... More

I've never been keen in staying in hotels where the doors open to an exterior corridor. However, I must say our stay at the Chestnut Tree Inn in Cherokee was a pleasure. The staff was wonderful and friendly. The breakfast buffett was a delight. The room was extra clean. The beds were very comfortable. We couldn't have asked for more! More