Sheraton Charlotte Airport Hotel (Charlotte, NC) - Hotel Reviews

Also Known As:: Sheraton Charlotte; Charlotte Sheraton

Address: 3315 Scott Futrell Drive, Interstate 85 and Billy Graham Parkway, Charlotte, NC 28208

Phone Number:

Region: United States > North Carolina > Charlotte

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access

Hotel Style:

#2 Onsen Hotels in Charlotte

#50 Family Hotels in Charlotte

#55 Business Hotels in Charlotte

Price Range: €€

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Located in the heart of the Carolinas, Sheraton Charlotte Airport Hotel is just two miles from the Charlotte Douglas International Airport, accessible with our complimentary shuttle service. ... more less

Reservation Options:: TripAdvisor is proud to partner with Starwood, Travelocity, Expedia, Booking.com, Hotels.com, Tingo, Venere and Orbitz so you can book your Sheraton Charlotte Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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194 reviews from our community

See which rooms travellers prefer - 27 traveller tips

Teresa D

Winston Salem, North Carolina

Contributor

17 reviews

6 hotel reviews

Reviews in 9 cities

8 helpful votes

“Great Club Level Room”

Reviewed 19 May 2013 NEW

We just stayed for a night for a little getaway for some much needed R&R. We splurged on a Club Level Room and were quite impressed! The cleanliness was superb and lots of little extra bath amenities. The club level lounge with drinks/h'or'deurves was great. It had a great selection. We ended up cancelling our dinner reservations because we had... More

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HappyTravel62

California

Reviewer

4 reviews

4 hotel reviews

Reviews in 4 cities

7 helpful votes

“Great Stay”

Reviewed 17 May 2013

From the moment I arrived I was impressed. The room was large and very clean. You won't have to worry about taking your shoes off because the carpet was very clean. My room was by the pool and even though there were many guests in the pool my room was sound proof. The best part of my stay was Alex... More

TopTierTiff

Senior Reviewer

6 reviews

Reviews in 6 cities

“Carpet Cleaner Anyone”

Reviewed 5 May 2013

If you've stayed in enough hotels then you are surely familiar with the not so delightful aroma of the industrial carpet cleaner, well someone spilled an entire bottle in the room I had the pleasure of staying in for two nights. Needless to say, I had a miserable headache while in Charlotte. The room was clean...enough, there was something smeared... More

Thank you for taking the time to review our hotel. We are disheartened that you’re most recent stay with us was less than satisfactory. Cleanliness and customer service are of up-most importance to us, as we always want our guests to leave feeling revitalized. We truly value your feedback and will share your comments with the appropriate team members. Again,... More

James A

Nashua, New Hampshire, United States

Senior Contributor

46 reviews

11 hotel reviews

Reviews in 15 cities

2 helpful votes

“Good hotel for budget business needs and close to airport.”

Reviewed 1 May 2013 via mobile

I recently started at this hotel as our company was holding a workshop in the hotel. The rates are quite acceptable and we're around $129 per night. Note that the price doesn't include Wi-Fi access which is an additional $9.95 per day. As I've stated in previous hotel reviews I don't accept this policy and remove 1 star automatically. The... More

Thank you for your comments regarding your most recent stay with us. Our location and layout is indeed convenient for both business and leisure travelers. We also appreciate you bringing the lighting and your room service experience to our attention. We apologize for the inconvenience and will certainly use your comments to help us better improve our overall guest experience.... More

Dburke07

2 reviews

Reviews in 2 cities

“Good for a Convenient Budget Stay”

Reviewed 30 April 2013

The price was great - $119 - and appropriate. The carpet leading into the room was destroyed on the edge. The room was clean. The hotel staff was generally nice. The restaurant was good and the staff very friendly. The support for the business event seemed solid. The closeness to the airport made this work very well. The one problem... More

Thank you for your review. We are delighted to know our convenient location and customer service made your business trip more enjoyable! We also appreciate you bringing the carpet and air conditioning noise issue to our attention. We apologize for the inconvenience it may have caused you and have informed our engineering department in an effort to improve future guests... More

saturn054

Cary, North Carolina

23 reviews

“Good service. Would recommend”

Reviewed 22 April 2013

Yes this Sheraton is not reminiscent of resort hotels overseas, however if you are looking for somewhere to stay for a short trip I would recommend it. We were only staying at the hotel for 1 night and after a long drive in bad weather were glad to have arrived at the hotel. Check in was quick, the front desk... More

Was this review helpful? Yes 1

Thank you so much for taking the time to review our hotel. We are delighted to know our services exceeded your expectations and our staff provided a memorable experience during your visit. Please accept our apologies for any inconveniences your husband or yourself experienced with our maintenance staff member. Your comments have been passed onto the Hotel Management Staff. Thank... More

erdurhamconsult

Abu Dhabi, United Arab Emirates

1 review

“Customer Service, best asset”

Reviewed 12 April 2013

I am used to staying in 5 star hotels. On a recent trip to visit family in Charlotte, I stayed here for the convenience to the airport. The hotel entrance is very welcoming and the staff is just friendly and the focus is definitely on customer service. The hotel does need some updating, but I found it to be quite... More

Dr. E Durham, thank you so much for your wonderful review! We value your feedback and appreciate the kind words you said about so many members of our team. We strive to surpass our guest’s expectations and are delighted that your grandson and you found our amenities to be of worthy value. We hope the next time you’re in the... More

Geoffrey E

22 reviews

21 hotel reviews

Reviews in 14 cities

“Location the only reason it receives a very good rating.”

Reviewed 9 April 2013

Were it not for its location off of 85 and proximity to the airport, this hotel would merely be an average hotel in a sea of below average options. However, it is located directly off of I-85 and is the best hotel option for proximity to the airport. Don't expect impeccable service. Don't expect shining surfaces. Don't expect a view... More

See 4 more reviews by Geoffrey E for Charlotte

Thank you for taking the time to review our hotel. While our location, centrally located near the airport and downtown area, is indeed convenient for business and leisure travelers, it is regrettable that your stay with us did not meet the expectations that previous Sheraton Hotels have provided. We look forward to welcoming you back soon! More

freerain

Oshawa, Canada

Top Contributor

69 reviews

39 hotel reviews

Reviews in 38 cities

45 helpful votes

“Another Great stay!”

Highly recommend. This hotel is the best hotel near Charlotte Airport. Superb customer service. Bed was very comfortable and the restaurant is very good. Hotel room is a little dated and does need a little modernization, but you can't beat the price or location.

See 9 more reviews by freerain for Charlotte

freerain has 1 more review of Sheraton Charlotte Airport Hotel

“Amazing Bed!”

Reviewed 22 October 2011

On behalf of our staff at the Sheraton Charlotte Airport Hotel, thank you for being a part of our family. We are delighted that we were able to surpass your expectations and that you found our convenient location and amenities to be a worthy value. Your loyalty is very important to us and we value the opportunity to connect with... More

Frackadelic_13

13 reviews

“Nice facility close to airport”

Reviewed 8 April 2013

It was great that we could go to the hotel and leave our car there while on our trip. We paid a fee and they delivered us to the airport. We didn't get back until midnight on our return and it was nice the shuttle was there to take us back to the hotel to crash. The room was nice... More

We at the Sheraton Charlotte would like to thank you for staying with us! Our location is indeed convenient for both the guests who wish to be close to the airport and the guests who wish to be close to uptown dining and nightlife. We are glad you were able to take advantage of our complimentary 24-hour shuttle. Our shuttles... More

1-10 of 194 reviews

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Sheraton Charlotte Airport Hotel Reviews, Charlotte

Sheraton Charlotte Airport Hotel

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