very good clean and comfortable the parking is only negative but when you understand where everything is located the downtown is in walking distance of restaurants and everything else we were there for a downtown wedding and reception

We checked into the property and everything was wrong. The garage was broken and no one was working the check-in area to help with baggage. We had access to the executive floor shortly after and then they wanted to charge for a beer. I wrote a note to the hotel manager sharing my poor service experience. My room for the... More

Excellent location! Walking distance to everything! Panera bread right across the street (my favorite). Our room was very clean..beds were extra comfy...had a great view...and great channel selection on the tv.

I tagged along with my husband on a business trip and he was booked here. I really enjoyed staying here, it was extremely comfortable, clean and I found the staff excellent and very friendly. I ate in the hotel restaurant for breakfast every morning and the food was really good (ordered off menu) and they have a daily breakfast buffet.... More

I love Charlotte and have not returned for years. Business brought me here and I was lucky to book the Hilton. The location is right next to the convention center and close to so many good restaurants. The hotel health club is the YMCA in the same building complex, great facility with a huge lap pool. The hotel has been... More

Nearly everything here about my recent stay was perfect. The location is quite simply the best in Charlotte with a quick walk you have many dining and entertainment choices. The NASCAR Hall Of Fame is only a couple blocks away as is the Epicenter complex. The hotel bar is nice but was always a ghost town.

I stayed three nights in this hotel during a conference. Great staff - clean rooms - quiet on the Exec Floor with nice comp breakfast & evening snacks. I'd stay again, no questions. AND it is mere steps from the Convention Center, the commuter rail, and downtown Charlotte.

Stays for a a show at the music factory, it was about a ten minute drive. Place was clean and beautiful . Was not thrilled with having to pay to park, and having to hike it and take elevators to find the lobby. But it really wasn't a big deal. Hotels convenient to Epicentre and other places. The room was... More

Excellent central location. A typical Hilton brand hotel. I personnaly dislike old carpets in rooms. No particular services. No charm, but good generally good looking. I found it quite expensive. Next time will look for better value hotel.