Staff very friendly. Nice convention center and lobby. Takes about 15 minutes to walk to epicneter. Rooms needed some touching up but other then that a great place to stay
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- Blake Hotel Charlotte

Staff very friendly. Nice convention center and lobby. Takes about 15 minutes to walk to epicneter. Rooms needed some touching up but other then that a great place to stay
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Thank you for taking the time to write to Trip Advisor. We are delighted you enjoyed your stay with us and appreciate the gracious compliments about the staff. You will be pleased to know we are working on touching up our rooms, so the next time you stay here with us in Charlotte you will see the difference.
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The meeting room was so cold there were people wearing their heavy winter coats. One place to eat in the Hotel. After standing in line 30 minutes for a sandwich, guess what they ran out. If you know you there is going to be a convention of 1700 or more people you plan for it. I repeat, do not schedule...
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Thank you for your honest and detailed review. We appreciate constructive criticism and
can only help us improve.
Your points are all very valid and I am disappointed that we provided such poor service. I know that we can do better, in which please consider giving us another chance, and feel free to contact me directly for your next trip...
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The internet photo show a classy high dollar hotel. Check-in becomes reality! The Beds were HARD HARD and pillow lumpy. The air rattled even after it was fixed. The room was covered in dust. The phone was missing all the service buttons. We were supposedly in a renovated room with new furnishings, NOT! One Towel, dirty toilets, no soap, at...
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All of us here sincerely apologize for the difficulties you encountered on your most recent visit. Thank you for your detailed comments that will allow us to improve our service. We strive to ensure our guests have a wonderful visit. Please contact me directly so I can gain further information and allow me to apologize personally.
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Stayed at the Blake for a Anime convention and was really really disappointed for the price paid. Half done renovations, non working ice machines on two floors (there are only three ice machines in the first place) scary scary malfunctioning elevators, over priced food and drinks, rude staff. The parking is over priced for no one being responsible for watching...
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I sincerly apologize as you feel there was no value during your stay here at The Blake. As we continue to work towards quality and excellence, we appreciate your feedback and again apologize for not meeting your expectations.
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We are attending the 2012 Ichibancon- a 4 day event at The Blake and wanted to share with readers how well organized and efficient the staff at the hotel has been.
Imagine a deluge of 1000+ teens dressed in their favorite Anime costumes (some very very elaborate) attending a conference with high-brow sessions taught by experts from around the country...
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Thank you so much for positive feedback as we strive for excellence here at The Blake Hotel. I will share with the entire staff and look forward to your return visit.
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My husband and I stayed at The Blake for a Carolina Panthers game. Check in was a disaster, the staff overwhelmed and frazzled. At first glance, the decor looks appealing, but under closer inspection it is cheap and dirty. The bathroom was moldy and the water was brownish. There was a good crowd of people staying there, and it was...
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I wanted to personally apologize for not meeting your expectations during your recent stay here with us. If you return to Charlotte please contact me directly to make the reservation and allow us to exceed your expectations.
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This hotel is interesting... upon arriving at our first room, we noticed used glasses (with wine in them) and an unmade bed. They quickly gave us another room with a better view. Overall, the experience was alright. The hotel is clearly going through some renovations, but our room was nice.
My complaint: I bought a new dress for a wedding...
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I sincerly apologize for the lack of follow up in which you have received. Please contact me directly and I will personally do my best to research this and hopefully find the lost item.
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I feel for the Blake Hotel. Really, I do. It's an older property, and they've really TRIED, but... well? You can't make a silk purse out a sow's ear. Sorry!
So, the hotel is as pictured on the website--however, it reminds me of a line from the 90's movie Clueless--It's a full-on Monet. From far away, it's okay, but up...
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Thank you for your recent review and please allow me to follow up with the information in which you have described. Our rooms are decorted in junction to our New York hotels in which it is more of a city style feel as opposed to more of a traditional decor. I apologize that you did not care for our breakfast...
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A couple friends and i went to a Carolina Panthers football game and wanted to find somewhere decently priced to stay for the night in Charlotte, NC. We found the Blake Hotel online but the reviews had us a little worried but we were only gonna be there for a short time. We made the drive up and the hotel...
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Thank you very much for your positive and informative Trip Advisor posting. We strive for excellent customer service as well as providing value to our guests. I have personally spoken to our engineering department to follow up with the information regarding the shower as well as our food and beverage manager in reference to the staffing levels over busy times....
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We stayed here for the ACC championship (go Tigers!) in December. There were also other events going on, so the hotel was booked solid. I read lots of reviews about the place, with almost all being negative. Those people are CRAZY. This is one of the best experiences I have ever had. Our room was in great shape with a...
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Thank you so much for positive feedback. We appreciate your business and look forward to another visit. Have a wonderful holiday season.
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