Walked in the check-in area where a couple of older gentlemen were hanging out with a strong smell of beer on their breath. It was at this time I noticed the beer for sale in the refrigerator of the lobby. Makes sense, they sell it, they drink it, no big deal. The gentleman behind the check-in counter asked twice if... More

I moved over to this property from the Springhill Suites across the parking lot while spending a couple weeks in Charlotte starting a new job and house-hunting. The Springhill is fancier, but I found this place to generally be better for an extended stay. Unlike the Springhill, these rooms have full kitchens (stove/oven, microwave, real fridge w/freezer, dishwasher) with utensils... More

I stayed at this hotel recently with my husband while he was working in the area. The reviews had not been good lately and was a little concerned but it is where his company put him up. The staff was friendly and helpful. Our room was on the first floor but did not have any issues with outside noise. The... More

The hotel itself was okay (and I really mean just okay)...not at all what you would expect from a name like Marriott. The room was in need of updating. But we could have lived with that. What we could not live with was the "elements" in the hotel. When we first arrived, my husband told my teenage son and me... More

Being a frequent traveler, I stay at TownPlace Suites all over the country. This property is old in terms of TownPlace's. (I'm guessing it's a converted property?) Older carpeting.. older TV's etc... Bathroom fixtures & tiling looked dated... Being there for the weekend.. It was ok. I often have long term stays.(Avg 5+ days) I would not have stayed here... More

We have never stayed in this type of hotel but from now on this will be it. We had two bedrooms, a sitting area, and a kitchen, not that we needed a kitchen, but it was a nice touch just the same. The staff couldn't be nicer, very helpful. Nice clean rooms, no smells, housekeeping very reliable. Very accessible to... More

I chose this hotel because I had to work in the office/industrial park across the street. The staff was incredibly nice and helpful...very genuine and friendly. Without a car, it's not easy to get anywhere around here, as it's a very suburban location. Although the mall is close (as is the office park), there aren't sidewalks to get around on.... More

I only spent one night here as a pass through so i don't have much to say. In short the hotel was not located nearby downtown Charlotte but i remember driving by and seeing it some miles back asking the way. Check in was a good experience. No complaints with service. For a typical townplace by Marriott the biggest thing... More

Ever wondered what the difference in Springhill Suites and TownPlace Suites is? Well I always wondered but never inquired. On 07-1-12 after my son's track meet I stopped by and decided to ask what the difference was. The difference is TownPlace Suites has a full kitchen with full-size appliances, and outdoor pool and Springhill doesn't have a kitchen and have... More